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Gillman Acura of North Houston

Houston, TX

4.9
1,247 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,247 reviews

August 11, 2023

Dealership is good and has good customer service professionals. I would recommend Gillman to anyone More

by Genie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athony Rayo , Gillman Acura
Aug 15, 2023 -

Gillman Acura of North Houston responded

We really appreciate the kind recommendation, Genie. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Gillman Acura Team

August 11, 2023

My Service Advisor, Miguel, was great and provided exceptional service. He was professional and did a great job of keeping me updated throughout the process. More

by Monica Guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 15, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone, Monica. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

August 10, 2023

I have been a customer of Gillman dealerships for the last 20 years. Gillman Acura for the last 6 years. Always worked with me on leasing or purchasing. Service department is the best. Professional techs More

by Brenda5155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 14, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience, Brenda! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

August 08, 2023

Its a great perk to provide loaner cars to customers while your car is being serviced. More

by C
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 10, 2023 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

August 05, 2023

Our sales representative Robert Conner was amazing. He was very patient and professional. Outstanding customer service. More

by tammyfont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 08, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone, Tammy. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

August 05, 2023

Service department always does a great job and finishes work with estimated time. No surprises with final cost either. More

by AR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes, Gillman Acura
Aug 08, 2023 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

August 04, 2023

Best service, quality product, exceptional staff, kept me updated on process on completion of service More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz , Gillman Acura
Aug 08, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Gillman Acura Team

August 03, 2023

Working with April and her team was very good. Having a CarPro certified person to work with makes the whole process so much easier! We contacted April and let her know what we were looking for. More

by kmguch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
April Porter, Ayman Moqbel
Aug 07, 2023 -

Gillman Acura of North Houston responded

We really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Team Gillman Acura looks forward to seeing you again for your next service appointment! Sincerely, The Gillman Acura Team

August 03, 2023

Professional and friendly. Like video with permissions to proceed. Very informative ti be able to view all parts of car More

by Acura2018
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 07, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

August 03, 2023

Very friendly and fast service. Was treated fairly and the staff is very knowledgeable and kind. More

by torresrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret, Gillman Acura
Aug 07, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

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