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Gillman Acura of North Houston

Houston, TX

4.9
1,160 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,160 reviews

June 09, 2023

Service is outstanding. They are thorough and comunícate clearly their findings and recommendations. I am impressed by the consistent standards and the quality of their se More

by Babesusy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 14, 2023 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

June 09, 2023

We brought our car in to have the oil changed and to ask service a few questions. Everything went very well! Everyone we dealt with was courteous and helpful. I highly recommend this dealership all the More

by Cindyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 13, 2023 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

June 08, 2023

Service team was efficient. The work was done in a timely manner. Experience was great! More

by Mbon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 13, 2023 -

Gillman Acura of North Houston responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Gillman Acura Team

June 08, 2023

Nathan got me in early and team performed my service very timely. They washed and wiped down car. Nice work! More

by Dirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beatrice, Nathan , Gillman Acura
Jun 13, 2023 -

Gillman Acura of North Houston responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you down the road. Sincerely, The Gillman Acura Team

June 07, 2023

The entire Gillman Team is absolutely amazing 😍 Jocelyn and Melissa were especially just so understanding and helpful they definitely elevated the experience and service ! I couldn't be more happier ! More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn and Melissa from Service , Gillman Acura
Jun 13, 2023 -

Gillman Acura of North Houston responded

Hi Kathleen, and thanks for the great feedback! We're very happy that Jocelyn and Melissa were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Gillman Acura Team

June 06, 2023

The service advisor was very helpful as per usual. The service took a bit longer than expected which seems to be par for the course that’s days. The repair was also considerably more than anticipated More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Jun 09, 2023 -

Gillman Acura of North Houston responded

PJ, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Gillman Acura Team

June 03, 2023

Very professional, courteous and no pressure sales team. The Gilman Team made buying our new Acura enjoyable. More

by Jac88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 07, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to share your feedback regarding your experience at Team Gillman Acura and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Gillman Acura Team

June 03, 2023

Service is 5 stars. I like the video regarding my cars needs. Service advisor Garrett is really helpful and knowledgeable. Easy to get an appointment and car ready timel More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz
Jun 07, 2023 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

June 02, 2023

Nicholas is an incredible service professional! He is knowledgeable, professional, respectful and helped me understand why I needed what I needed repaired without over-explaining to a female or as More

by AlmazaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas in Service , Gillman Acura
Jun 07, 2023 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

June 02, 2023

Everyone was very friendly and congenial and willing to help in any way possible. It was a pleasant experience, and we ended up with a beautiful vehicle! More

by Dannyrx
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 07, 2023 -

Gillman Acura of North Houston responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

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