Gillman Acura of North Houston
Houston, TX
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Service is outstanding. They are thorough and comunícate clearly their findings and recommendations. I am impressed by the consistent standards and the quality of their se They are thorough and comunícate clearly their findings and recommendations. I am impressed by the consistent standards and the quality of their service. From the initial contact with your advisor you have a plan, time and cost. No surprises. Timelines are clear and you can count on their estimates. It takes the stress out of car ownership and maintenance More
We brought our car in to have the oil changed and to ask service a few questions. Everything went very well! Everyone we dealt with was courteous and helpful. I highly recommend this dealership all the service a few questions. Everything went very well! Everyone we dealt with was courteous and helpful. I highly recommend this dealership all the way around! More
The entire Gillman Team is absolutely amazing 😍 Jocelyn and Melissa were especially just so understanding and helpful they definitely elevated the experience and service ! I couldn't be more happier ! and Melissa were especially just so understanding and helpful they definitely elevated the experience and service ! I couldn't be more happier ! More
The service advisor was very helpful as per usual. The service took a bit longer than expected which seems to be par for the course that’s days. The repair was also considerably more than anticipated The service took a bit longer than expected which seems to be par for the course that’s days. The repair was also considerably more than anticipated (also par these days). Overall the work was excellent and a nice loaner vehicle was provided for the formation. More
Service is 5 stars. I like the video regarding my cars needs. Service advisor Garrett is really helpful and knowledgeable. Easy to get an appointment and car ready timel I like the video regarding my cars needs. Service advisor Garrett is really helpful and knowledgeable. Easy to get an appointment and car ready timely. The uber to work was amazing while car being fixed. More
Nicholas is an incredible service professional! He is knowledgeable, professional, respectful and helped me understand why I needed what I needed repaired without over-explaining to a female or as He is knowledgeable, professional, respectful and helped me understand why I needed what I needed repaired without over-explaining to a female or assuming I did not understand. He did not oversell me and his integrity makes me want to come back to this service center time and time again! People like Nicholas build trust especially after other local Acura service centers destroy it with unethical practices. This IS the service center you need! I drive 40 min to get there and don’t regret a minute. It is clean and modern in there if you decide to wait :) More
Everyone was very friendly and congenial and willing to help in any way possible. It was a pleasant experience, and we ended up with a beautiful vehicle! help in any way possible. It was a pleasant experience, and we ended up with a beautiful vehicle! More