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Gillman Acura of North Houston

Houston, TX

4.9
1,247 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,247 reviews

August 23, 2023

Mostly the staff and particularly Ron Mascardo service specialist. Extremely knowledgeable on service packages and matching car service needs. Thank you More

by Woodlands care
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo , Gillman Acura
Aug 25, 2023 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

August 22, 2023

Nick Villareal Gillman’s Service Advisor is upfront and efficient, very pleasant to deal with. Love the mechanic’s video showing what’s needed and recommended for my 2010 Acura TSX. More

by Ruben P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 24, 2023 -

Gillman Acura of North Houston responded

Ruben, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Acura Team

August 21, 2023

Mr Nick Villareal is very nice and very helpful. . I trust him with all my Accura needs … More

by Patita 68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Nick Villanueva , Gillman Acura
Aug 23, 2023 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

August 20, 2023

Nicholas at the service center is excellent. I’ve been taking my car there for service for a couple of years and I have zero complaints. The free Starbucks helps too More

by Mikfap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Aug 22, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

August 20, 2023

Purchased several vehicles from Gillman Acura. From sales to service each experience has been consistently good. April Porter is great to work with and goes beyond what is necessary to guarantee t More

by Happy and Satisfied Customer
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 22, 2023 -

Gillman Acura of North Houston responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Gillman Acura Team

August 20, 2023

My experience was the absolute best! Would recommend to anyone! The team was ver organized and helpful! More

by Jdeandre2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 22, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

August 18, 2023

Buyer beware! I just left the dealership feeling judged and lied to. I was brought to the dealership under false pretenses. I worked with the manager, Guillermo, d More

by Y. Garza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Guillermo , Gillman Acura
Aug 21, 2023 -

Gillman Acura of North Houston responded

I would like to discuss your visit with us however, I am unable to find you in our system so please reach out to me at mcardenas@teamgillman.com so I may have a further dialog regarding your post.

August 18, 2023

Gillman Acura has earned my trust time and time again over twenty plus years. Excellent customer service, very professional and friendly. Never had a problem with servicing my Acura vehicles over those m More

by DJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes Jr, Gillman Acura
Aug 21, 2023 -

Gillman Acura of North Houston responded

Thank you for putting your trust in Team Gillman Acura! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Gillman Acura Team

August 17, 2023

I have always had good experiences in Gillman Acura. The staff are very professional , helpful, and friendly. My car battery was dying and it was late afternoon, The job that they did was fast and eff More

by saha1390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 21, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

August 15, 2023

Really great deal and they were willing to negotiate price. I Really appreciate that we were able to get the car we wanted. More

by melissaann88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johancy Lopez, Gillman Acura
Aug 17, 2023 -

Gillman Acura of North Houston responded

Melissa, we really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Team Gillman Acura looks forward to seeing you again for your next service appointment! Sincerely, The Gillman Acura Team

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