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Gillman Acura of North Houston

Houston, TX

4.9
1,178 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,178 reviews

July 05, 2023

The customer service is unmatched by other dealerships. Ron Mascardo in service is always professional, knowledgeable, and kind. He goes above and beyond. He was a main factor in my decision to purchase an More

by dmvrj38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Jul 07, 2023 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

July 03, 2023

Love Team Gillman Acura! Everyone was very patient and helpful. Robert Connor was the nicest salesman and never was impatient with us even when we drove cars multiple times. More

by Laura Collins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amen, Eduardo, Robert, Gillman Acura
Jul 04, 2023 -

Laura Collins responded

Gillman Acura is amazing! Everyone was so helpful and nice. Loved Robert Connor so knowledgeable.

July 03, 2023

I'm always please with the work they do,customers service is always doing a great job. I'm pleased when I go to Acura Gillman. More

by m_ juarez07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jul 06, 2023 -

Gillman Acura of North Houston responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Gillman Acura Team

July 02, 2023

The service manager is awesome and the Atmosphere in the waiting room is amazing you guys provide all convenience to the customers.the mechanic got the job well done it just took a little too long. More

by Rbunurai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jul 06, 2023 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

July 02, 2023

Top rate service! Prompt, caring group of employees that really know how to care for customers. Great communication skills! Highly recommend this dealer More

by darrenwm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jul 06, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

July 01, 2023

Miguel is a wonderful service advisor. He is always attentive to my needs. I really like Miguel he deserves a raise :). More

by ashleyperry25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
Jul 06, 2023 -

Gillman Acura of North Houston responded

Thank you for the awesome feedback! You're right, Miguel is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Gillman Acura Team

July 01, 2023

The service options, late hours and complimentary UBER was so appreciated snd helpful in making my experience seamless More

by daniwill78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca and Nicolas, Gillman Acura
Jul 06, 2023 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

July 01, 2023

Andy Amoako has been so easy to work with, he’s a professional who responds promptly. He made the process smoother and will recommend him to anyone! More

by Deanna S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Amoako, Gillman Acura
Jul 06, 2023 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

July 01, 2023

Very courteous and especially Mr. Glenn, who was very attentive to the work of the car. More

by kolom2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jul 06, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

June 30, 2023

The Gillman Team is fantastic! Michelle was excellent. Kept us informed every step of the way. More

by Mark Kerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision/Body Shop
Jul 06, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

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