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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,247 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,247 reviews

September 09, 2023

The Service team at Gillman Acura is routinely a pleasure to work with during my service visits. They are helpful and cooperative. More

by QwertyCar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel M., Gillman Acura
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Sep 12, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

September 08, 2023

Miguel was great in communicating with us from the start through end of our service. Gillman Acura staff has excellent customer service and I’m always looking forward on service or next sale!!! Thank you fo More

by sanaihamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes Jr
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Sep 12, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Acura Team

September 07, 2023

This is the only dealership where I feel like I can trust the service department. Very smart. Keep the customers happy and you get repeat customers! More

by avivar
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Sep 11, 2023 -

Gillman Acura of North Houston responded

Thank you for the positive review, Avivar, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any questions. Sincerely, The Gillman Acura Team

September 04, 2023

Professional and efficient. Lots of paperwork but fairly pain free. Ian was very supportive in teaching Debbie how to work the electronics. Still waiting on the floor coverings. More

by Mkerlick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Massey, ian, Gillman Acura
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Sep 06, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

September 03, 2023

Friendly, efficient, kept me informed Michelle Parron was extremely helpful. Repair work was done well. More

by lb1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Parron
Report | Print
Sep 06, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

September 03, 2023

This is my first time I bring my MDX forr service here. Very good service and very friendly staff More

by hthien.nguyen0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Sep 03, 2023 -

hthien.nguyen0917 responded

Very good service and friendly staff

Sep 06, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

September 02, 2023

Garrett always takes good care of me. The entire Gillman Service team is a. An awesome group with great leadership. More

by Troutman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Report | Print
Sep 06, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

September 02, 2023

The dealership is always nice and comfortable! Everyone is aways polite and kind and willing to assess you! More

by marksrobin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Sep 06, 2023 -

Gillman Acura of North Houston responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Gillman Acura Team

September 02, 2023

The Service Team is attentive to the customer needs. The service work is fast and accurate. More

by T. Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Sep 06, 2023 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

September 02, 2023

Gillman Acura and Ron Mascardo have taken care of us for almost 20 years. Excellent service all around from a simple oil change to major service. More

by john316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Report | Print
Sep 06, 2023 -

Gillman Acura of North Houston responded

Thank you so much for your feedback as well as your loyalty, John. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Gillman Acura Team

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