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Gillman Acura of North Houston

Houston, TX

4.9
1,247 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,247 reviews

September 23, 2023

Miguel made me feel like my service needs were important, he remembered my name and took care of me instantly. More

by Lisabrown8308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel JR, Gillman Acura
Sep 26, 2023 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business, Lisa! Sincerely, The Gillman Acura Team

September 23, 2023

Always a great experience when I go in for service! Ron Mascardo is the best👌🏾 More

by barbaratatum31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Sep 26, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience, Barbara! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

September 20, 2023

My paid off car was totaled out and I had 7 days to find a vehicle. It was 2 hours before they closed on a rainy night. As soon as I walked in I was greeted by the staff. I worked with Robert C. and I told More

by jazminesmith2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert C., Gillman Acura
Sep 22, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this review, Jazmine. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Gillman Acura Team

September 19, 2023

The service advisor, Garrett was very knowledgeable. Love the interactive/video that showed the aspects of my needed service of my vehicle. More

by greenjackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schutz, Gillman Acura
Sep 21, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us, Jackie! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

September 16, 2023

Friendly timely enjoyed the coffee, efficient, informative, and awaiting the results of the analysis that was supposed to be completed More

by Renegade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Sep 19, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

September 14, 2023

First time visit with the Gilman Acura service department over a sunroof inoperative concern. I coordinated with Ron Mascardo in regard to said issues with my Integra. He went above and beyond to accommodate More

by Jonathan Pillows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo , Gillman Acura
Sep 18, 2023 -

Gillman Acura of North Houston responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Jonathan! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Gillman Acura Team

September 14, 2023

Made recommendation for alignment because road rash issues. And we’re correct, that an alignment was necessary because the data indicated it. Helped by not wearing down $300 tires quickly. More

by Paulad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 18, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review, Paulad! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Gillman Acura Team

September 14, 2023

Very clean and quick, service man knew what we needed and got right on it. More

by Rsclewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 18, 2023 -

Gillman Acura of North Houston responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Team Gillman Acura again! Sincerely, The Gillman Acura Team

September 11, 2023

Second car purchase with dealership. Car set up support was helpful. Trade in value seemed reasonable More

by Ron Dever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patriots Fan
Sep 13, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review, Ron. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Gillman Acura Team

September 11, 2023

They are excellent. Their sales and service personnel continue to impress me. I highly recommend them. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Gillman Acura
Sep 13, 2023 -

Gillman Acura of North Houston responded

We appreciate your input, Martha. We're glad to hear that you are consistently impressed with the experience we offer here at Team Gillman Acura. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Gillman Acura Team

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