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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,223 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,223 reviews

August 28, 2023

Jhon from Gillman Acura was great. Not pushy at all and allowed us to make the decision without any pressure. He was also very informative about the vehicle we bought. More

by Rhonda P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhon, Gillman Acura
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Aug 30, 2023 -

Gillman Acura of North Houston responded

Thank you, Rhonda, for taking the time to share your feedback regarding your experience at Team Gillman Acura, and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Gillman Acura Team

August 26, 2023

Great experience every time! Prompt service as well! Highly recommend for service needs. Also love the video provided of inspection during service More

by s_zollicoffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Aug 29, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Gillman Acura Team

August 25, 2023

The team at Gillman Acura is top notch, always above and beyond when it comes to taking care of their clients. Ray, Mike and Eduardo are the best in the business, and Aprils attention to detail is second More

by Jefflib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Aug 29, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to provide this feedback. We are so happy to hear you had an above-and-beyond experience with us. Our customers are our greatest asset and we value your business. Based on the name you have provided on this post we are unable to find any customer information in our system so, please don’t hesitate to call us to discuss anything in greater detail. Sincerely, The Gillman Acura Team

August 25, 2023

I had a great experience, no pressure or anxiety leaving...still have a few things to take care of but I feel like the most important issues were taken care of. Loaner car a plus and Ron was great. More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Aug 25, 2023 -

Stacy responded

🔥🔥🔥

Aug 29, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us, Stacy! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

August 24, 2023

Excellent sales, service & care. Clean & accommodating dealership! Always tries to meet the needs of the customer More

by jonetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Carlo & Finance Marco, Gillman Acura
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Aug 24, 2023 -

jonetta responded

Excellent sales, service & care. Clean & accommodating dealership! Always tries to meet the needs of the customer

Aug 28, 2023 -

Gillman Acura of North Houston responded

To say thank you is not enough, Jonetta! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Team Gillman Acura again! Sincerely, The Gillman Acura Team

August 24, 2023

My car has gone into this collision center twice. Both times the service was great and I was treated as a valued customer. More

by Staci
Recommend Dealer
Yes
Employees Worked With
Collision Center
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Aug 28, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

August 23, 2023

Mostly the staff and particularly Ron Mascardo service specialist. Extremely knowledgeable on service packages and matching car service needs. Thank you More

by Woodlands care
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo , Gillman Acura
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Aug 25, 2023 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

August 22, 2023

Nick Villareal Gillman’s Service Advisor is upfront and efficient, very pleasant to deal with. Love the mechanic’s video showing what’s needed and recommended for my 2010 Acura TSX. More

by Ruben P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Aug 24, 2023 -

Gillman Acura of North Houston responded

Ruben, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Acura Team

August 21, 2023

Mr Nick Villareal is very nice and very helpful. . I trust him with all my Accura needs … More

by Patita 68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Nick Villanueva , Gillman Acura
Report | Print
Aug 23, 2023 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

August 20, 2023

Nicholas at the service center is excellent. I’ve been taking my car there for service for a couple of years and I have zero complaints. The free Starbucks helps too More

by Mikfap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Aug 22, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

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