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Gillman Acura of North Houston

Houston, TX

4.9
1,248 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,248 reviews

September 30, 2023

I have been servicing my car at Gillman for many years and always had a great experience. I recently bought a new car there and that experience was amazing as well. More

by alisonlee_79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 03, 2023 -

Gillman Acura of North Houston responded

Hi Alison, and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Gillman Acura Team

September 29, 2023

Customer service gas always been premium. Staff answered all my concerns and took the time to explain and show me tech things I wasn't sure how to do! More

by jpkluge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
Oct 03, 2023 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

September 29, 2023

Garrett is a great service agent! I was all auto service agent were a competent as Garrett. More

by mwoods
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz
Oct 03, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to share your kind feedback about Garrett. Each employee is a valued member of the Team Gillman Acura team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Gillman Acura Team

September 28, 2023

Great service. Always prompt and providing quick updates and explanations for services needed. Rebecca and Garrett are awesome service advisors and know me and my More

by mdeasis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales, Garrett Schultz, Gillman Acura
September 27, 2023

Ron in the service department always takes good care of me. The dealership is great as well. Bought two Acura's from them so far. Maybe trade in my MDX next year. More

by aroon.jasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 29, 2023 -

Gillman Acura of North Houston responded

Aroon, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

September 27, 2023

Arrived for our appointment as scheduled, and were greeted by Mr. Montes who was very pleasant to work with. Later on we were informed on everything that would need to be done and the cost. The next d More

by bv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montes
Sep 29, 2023 -

Gillman Acura of North Houston responded

Thank you for writing this amazing review for our team! At Team Gillman Acura, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Gillman Acura Team

September 25, 2023

Very accommodating dealership and always a pleasure to work with. Garrett goes above and beyond to make the process as smooth as possible. More

by Kbroussard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Sep 27, 2023 -

Gillman Acura of North Houston responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Gillman Acura Team

September 25, 2023

Everyone we dealt with was very professional. They were also quick and efficient. Our salesman, Kohen, was great! We're very happy with this purchase. More

by Dania
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kohen Fillyaw, our salesman was great, Gillman Acura
Sep 27, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone, Dania . We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

September 25, 2023

Thompson was very nice and gave top notch customer service. I will recommend the dealership because of his excellent customer service. More

by gokeadesiyun2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Thompson , Gillman Acura
Sep 26, 2023 -

Gillman Acura of North Houston responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Gillman Acura Team

September 24, 2023

Awesome job of getting my oil change and air filter done on a busy Friday night. Thanks Ron and Gillman ! More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Gillman Acura
Sep 26, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Walter. Sincerely, The Gillman Acura Team

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