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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,161 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

August 04, 2023

Best service, quality product, exceptional staff, kept me updated on process on completion of service More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz , Gillman Acura
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Aug 08, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Gillman Acura Team

August 03, 2023

Working with April and her team was very good. Having a CarPro certified person to work with makes the whole process so much easier! We contacted April and let her know what we were looking for. More

by kmguch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
April Porter, Ayman Moqbel
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Aug 07, 2023 -

Gillman Acura of North Houston responded

We really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Team Gillman Acura looks forward to seeing you again for your next service appointment! Sincerely, The Gillman Acura Team

August 03, 2023

Professional and friendly. Like video with permissions to proceed. Very informative ti be able to view all parts of car More

by Acura2018
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Aug 07, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

August 03, 2023

Very friendly and fast service. Was treated fairly and the staff is very knowledgeable and kind. More

by torresrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret, Gillman Acura
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Aug 07, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

August 01, 2023

Ron did a great job in assisting me with my state inspection. Thanks a lot! More

by FD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Gillman Acura
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Aug 03, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to Ron. Take care and have a great day. Sincerely, The Gillman Acura Team

August 01, 2023

Excellent customer service from every member that took care of my car purchase till final transaction. More

by star99jade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales person, finance, sales manager and customer care, Gillman Acura
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Aug 02, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

July 30, 2023

Excellent sales and service and great personnel! Well run dealership, I highly recommend Gillman Acura! More

by CAlivinginTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Aug 01, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Gillman Acura Team

July 30, 2023

This is my 4th Acura vehicle and it has not disappoint. With a few minor issues when dealing with Acura dealership in Tucson AZ. My wife is currently on travel. She has been having poor service in Tucso More

by Cwotonyusn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Aug 01, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

July 29, 2023

My appointment was first 0830 and I was out by 0949. Great timing for schedule 1 maintenance and wash. Loved the video of the work being done. More

by jclay54936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Aug 01, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

July 28, 2023

Nicholas Villareal was very helpful. All of the requested work was done in a timely manner. The dealership is very clean and everyone is helpful. More

by rah293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t see anyone from administration.
Report | Print
Aug 01, 2023 -

Gillman Acura of North Houston responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Gillman Acura Team

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