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Gillman Acura of North Houston

Houston, TX

4.9
1,162 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,162 reviews

October 15, 2024

Gillman Acura provides excellent customer service and my service advisor, Garrett, is fantastic. He is honest and takes great care of my car. Makes a huge difference to me to have someone I can trust when More

by Angela K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 15, 2024 -

Gillman Acura of North Houston responded

Angela, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

October 15, 2024

Everyone was friendly, efficient, and professional especially my customer service representative Gloria Rodriguez Thank you More

by Chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 16, 2024 -

Gillman Acura of North Houston responded

Chelsea, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

October 14, 2024

It’s a great place to get your services done. A great dealership to a brand new car. More

by thomas nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 15, 2024 -

Gillman Acura of North Houston responded

Thank you for your wonderful review, Thomas! We’re thrilled to hear that you had a great experience at Team Gillman Acura. Whether it’s for service or finding a brand new car, we strive to provide top-notch service every time. We look forward to seeing you again soon! Sincerely, The Gillman Acura Team

October 13, 2024

Outstanding customer service is top-notch. I have been going to Gillman for over seven years and have not been disappointed in the service. More

by Cwotonyusn
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rebecca , Gillman Acura
Oct 15, 2024 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

October 12, 2024

Team Gillman nailed it. Rating: ⭐⭐⭐⭐⭐ Dustin sourced the perfect 2021 ride with almost no miles Jackie handled the sale like a pro, catching every detail The fina More

by lorik348
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 14, 2024 -

Gillman Acura of North Houston responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

October 12, 2024

Amazing experience and amazing people here, I wouldn’t want to buy a vehicle anywhere else More

by holland byrd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Massey, Marcos, Krystal, Gillman Acura
Oct 14, 2024 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Holland. Sincerely, The Gillman Acura Team

October 11, 2024

Courtesy, professional, customer friendly, thorough and excellent work. Thank you for your service. I LOVE MY ACURA! More

by pcdavenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reba, Gillman Acura
Oct 14, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

October 11, 2024

Gona, my salesperson, was smart, knowledgeable, and friendly. She took me step by step through the process of getting the lease, making it seamless. I would recommend anyone to her as well as to Team G More

by jayindew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 14, 2024 -

Gillman Acura of North Houston responded

Congratulations on your new vehicle, Jay. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Gona was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gillman Acura Team

October 10, 2024

Workmanship was excellent! My car looks like brand new. Great customer service in collision center More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Carrillo and Mike - collision center managee
Oct 11, 2024 -

Gillman Acura of North Houston responded

Thank you for the kind words, Mimi. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you down the road. Sincerely, The Gillman Acura Team

October 10, 2024

I received awesome friendly service here. Quick turn around time with friendly staff. I would recommend. More

by jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 11, 2024 -

Gillman Acura of North Houston responded

JJ, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

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