Gillman Acura of North Houston

The staff is always very efficient and friendly. I'm very pleased with the service. I'm very pleased with the service. More

Everyone was very nice and very knowledgeable. Second time i have bought from Gilman and would do it sgakn Second time i have bought from Gilman and would do it sgakn More

This was the worst car buying experience I’ve ever had. I did make sure to do my research. I looked for almost three months for a dealership and a car I wanted. I finally found both (that I thought were gr I did make sure to do my research. I looked for almost three months for a dealership and a car I wanted. I finally found both (that I thought were great). First off, I didn’t want any extras in my cost. Somehow, a $400 windshield repair was put in last minute and sent to my bank. When I asked my sales lady about the hatch and why it wouldn’t close, I was told it was a setting that I didn’t have turned on. She assured me that it worked at the dealership. The struts to the hatch were rusted. I have a hard time believing that “just happened when I got it” I asked to see the checkpoint list, and it still hasn’t been sent to me. I had to take the car in to a different dealership to finally get answers. I’ve called to speak with a manager, and I never get a call back. The key fob is not working, and it was not working properly when I got it. I was told it is the battery. I replaced the battery. Still-nothing. The other dealership informed me it’s probably a mechanical issue. I called Gilman Acura again to ask for the paperwork to see the checklist the car went through, and no one has called me back. If I could give this dealership a zero, I would. Horrible customer service and ethics. I hope no one else ever has to deal with this dealership. More

The dealership is in a very good location the showroom and waiting room was very clean and well inviting to make the guests comfortable and waiting room was very clean and well inviting to make the guests comfortable More

Always great service and honest advice. Ron Mascardo is an excellent service advisor and I trust his advice / feedback. Ron Mascardo is an excellent service advisor and I trust his advice / feedback. More

The sales person was very nice and perfessional. I was completely satisfied with my experience. I was completely satisfied with my experience. More

The Gillman team is always organized, prepared, and accommodating. I will never take my vehicle to be serviced anywhere else. They really do treat you like a member of their family. accommodating. I will never take my vehicle to be serviced anywhere else. They really do treat you like a member of their family. More

Rebecca at Gillman Acura was easy to work with, very personable. Highly recommend them to service your vehicle personable. Highly recommend them to service your vehicle More

Excellent to work with. Have purchased 3 vehicles and will continue.to purchase my vehicles from them Have purchased 3 vehicles and will continue.to purchase my vehicles from them More

The service department is really responsive and efficient. Everyone works together to ensure you are taken care of and knowledgeable about the service completed. efficient. Everyone works together to ensure you are taken care of and knowledgeable about the service completed. More