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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,255 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,255 reviews

January 24, 2024

April and Patrick were fantastic to work with. They were super supportive throughout the process and never made us feel rushed or pressured. Nick also did an awesome job prepping the car for us More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles, Gillman Acura
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Jan 25, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

January 20, 2024

I have been going to Gillman for years. Miguel in the service department is the best and always takes care of me. He is in contact every step of the way, I will not get my Acura serviced an More

by Amanda Black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Jan 23, 2024 -

Gillman Acura of North Houston responded

Amanda, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

January 20, 2024

Great service and prompt delivery of my vehicle. Highly recommend service at Gillman Acura, north Houston. More

by remichel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Jan 23, 2024 -

Gillman Acura of North Houston responded

We really appreciate the kind recommendation, Remichel. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Gillman Acura Team

January 19, 2024

Service was scheduled quickly and conveniently. My concerns were carefully documented. I was kept informed as to what was recommended as well as the time needed for completion and expected charge More

by Charlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales, Gillman Acura
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Jan 23, 2024 -

Gillman Acura of North Houston responded

Thank you for sharing your experience with us, Charlene! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Gillman Acura Team

January 18, 2024

Excellent dealership in both sales and service. Have purchased and had serviced three cars fro Gillman Acura. More

by Jim Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo, Gillman Acura
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Jan 19, 2024 -

Gillman Acura of North Houston responded

Jim, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

January 15, 2024

I was able to get a same day appt, on a Saturday, and the work was completed on time. More

by bsbaisden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Jan 17, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

January 11, 2024

Excellent service. Excellent customer service. Went out of the way to explain everything to me. Apologized for delays that weren't even a big deal. Everyone is nice, p More

by Andrea Hindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Jan 16, 2024 -

Gillman Acura of North Houston responded

At Team Gillman Acura, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your car needs. Thank you for your great review! Sincerely, The Gillman Acura Team

January 11, 2024

They did a great job addressing my needs in a professional and timely manner. the road side assistant contact needs a bit of work. More

by Bichon Wueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Jan 11, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone, Bichon. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Please feel free to contact us at your convenience to further discuss your experience with roadside assistance. Sincerely, The Gillman Acura Team

January 11, 2024

Always great service when I bring my car in. Communication is good and I always feel confident in the work. Thanks Garrett. More

by William.spurgeon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
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Jan 16, 2024 -

Gillman Acura of North Houston responded

Thank you for the positive review, William, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Gillman Acura Team

January 11, 2024

Always wonderful service and great work, completely done and quickly. I wouldn’t go anywhere else. More

by Dking164th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Jan 16, 2024 -

Gillman Acura of North Houston responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Gillman Acura Team

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