Gillman Acura of North Houston
Houston, TX
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First time visit with the Gilman Acura service department over a sunroof inoperative concern. I coordinated with Ron Mascardo in regard to said issues with my Integra. He went above and beyond to accommodate over a sunroof inoperative concern. I coordinated with Ron Mascardo in regard to said issues with my Integra. He went above and beyond to accommodate me for these issues by completing a speedy but thorough diagnosis and when parts came in, he put me into a loaner vehicle that (to my surprise) is better than the car I currently own! The repairs, given the extent of the job took not a lot of time at all. Over all, my experience was beyond a 10/10 and will continue to consult with Ron for any future inquiries of my vehicle. More
Miguel was great in communicating with us from the start through end of our service. Gillman Acura staff has excellent customer service and I’m always looking forward on service or next sale!!! Thank you fo through end of our service. Gillman Acura staff has excellent customer service and I’m always looking forward on service or next sale!!! Thank you for the great job in keeping service records for us Acura owners/leases… More
This is the only dealership where I feel like I can trust the service department. Very smart. Keep the customers happy and you get repeat customers! the service department. Very smart. Keep the customers happy and you get repeat customers! More
Professional and efficient. Lots of paperwork but fairly pain free. Ian was very supportive in teaching Debbie how to work the electronics. Still waiting on the floor coverings. Lots of paperwork but fairly pain free. Ian was very supportive in teaching Debbie how to work the electronics. Still waiting on the floor coverings. More