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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

September 14, 2023

First time visit with the Gilman Acura service department over a sunroof inoperative concern. I coordinated with Ron Mascardo in regard to said issues with my Integra. He went above and beyond to accommodate More

by Jonathan Pillows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo , Gillman Acura
Sep 18, 2023 -

Gillman Acura of North Houston responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Jonathan! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Gillman Acura Team

September 14, 2023

Very clean and quick, service man knew what we needed and got right on it. More

by Rsclewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 18, 2023 -

Gillman Acura of North Houston responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Team Gillman Acura again! Sincerely, The Gillman Acura Team

September 11, 2023

They are excellent. Their sales and service personnel continue to impress me. I highly recommend them. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Gillman Acura
Sep 13, 2023 -

Gillman Acura of North Houston responded

We appreciate your input, Martha. We're glad to hear that you are consistently impressed with the experience we offer here at Team Gillman Acura. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Gillman Acura Team

September 11, 2023

Second car purchase with dealership. Car set up support was helpful. Trade in value seemed reasonable More

by Ron Dever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patriots Fan
Sep 13, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review, Ron. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Gillman Acura Team

September 09, 2023

The Service team at Gillman Acura is routinely a pleasure to work with during my service visits. They are helpful and cooperative. More

by QwertyCar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel M., Gillman Acura
Sep 12, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

September 08, 2023

Miguel was great in communicating with us from the start through end of our service. Gillman Acura staff has excellent customer service and I’m always looking forward on service or next sale!!! Thank you fo More

by sanaihamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes Jr
Sep 12, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Acura Team

September 07, 2023

This is the only dealership where I feel like I can trust the service department. Very smart. Keep the customers happy and you get repeat customers! More

by avivar
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 11, 2023 -

Gillman Acura of North Houston responded

Thank you for the positive review, Avivar, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any questions. Sincerely, The Gillman Acura Team

September 04, 2023

Professional and efficient. Lots of paperwork but fairly pain free. Ian was very supportive in teaching Debbie how to work the electronics. Still waiting on the floor coverings. More

by Mkerlick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Massey, ian, Gillman Acura
Sep 06, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

September 03, 2023

Friendly, efficient, kept me informed Michelle Parron was extremely helpful. Repair work was done well. More

by lb1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Parron
Sep 06, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

September 03, 2023

This is my first time I bring my MDX forr service here. Very good service and very friendly staff More

by hthien.nguyen0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 03, 2023 -

hthien.nguyen0917 responded

Very good service and friendly staff

Sep 06, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

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