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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

September 25, 2023

Thompson was very nice and gave top notch customer service. I will recommend the dealership because of his excellent customer service. More

by gokeadesiyun2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Thompson , Gillman Acura
Sep 26, 2023 -

Gillman Acura of North Houston responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Gillman Acura Team

September 25, 2023

Everyone we dealt with was very professional. They were also quick and efficient. Our salesman, Kohen, was great! We're very happy with this purchase. More

by Dania
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kohen Fillyaw, our salesman was great, Gillman Acura
Sep 27, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone, Dania . We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

September 24, 2023

Awesome job of getting my oil change and air filter done on a busy Friday night. Thanks Ron and Gillman ! More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Gillman Acura
Sep 26, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Walter. Sincerely, The Gillman Acura Team

September 24, 2023

I have always received excellent service at my Acura dealer. I always get a loaner car and the last one was very clean and it gives me a chance to drive one of the latest models which helps me on what t More

by Bturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas villareal, Gillman Acura
Sep 26, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

September 23, 2023

Miguel made me feel like my service needs were important, he remembered my name and took care of me instantly. More

by Lisabrown8308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel JR, Gillman Acura
Sep 26, 2023 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business, Lisa! Sincerely, The Gillman Acura Team

September 23, 2023

Always a great experience when I go in for service! Ron Mascardo is the best👌🏾 More

by barbaratatum31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Sep 26, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience, Barbara! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

September 20, 2023

My paid off car was totaled out and I had 7 days to find a vehicle. It was 2 hours before they closed on a rainy night. As soon as I walked in I was greeted by the staff. I worked with Robert C. and I told More

by jazminesmith2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert C., Gillman Acura
Sep 22, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this review, Jazmine. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Gillman Acura Team

September 19, 2023

The service advisor, Garrett was very knowledgeable. Love the interactive/video that showed the aspects of my needed service of my vehicle. More

by greenjackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schutz, Gillman Acura
Sep 21, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us, Jackie! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

September 16, 2023

Friendly timely enjoyed the coffee, efficient, informative, and awaiting the results of the analysis that was supposed to be completed More

by Renegade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Sep 19, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

September 14, 2023

Made recommendation for alignment because road rash issues. And we’re correct, that an alignment was necessary because the data indicated it. Helped by not wearing down $300 tires quickly. More

by Paulad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 18, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review, Paulad! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Gillman Acura Team

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