Gillman Acura of North Houston

Overall I had a good experience. The Purchasing process was smooth. I only have one concern going forward the car that I purchased which had a certified warranty had a rock chip in t The Purchasing process was smooth. I only have one concern going forward the car that I purchased which had a certified warranty had a rock chip in the windshield about the size of a quarter it looked like it had been partially patched by one of your people, my salesman, Robert, told me to bring the car back to see if they could fill the cracks that are still present. He also told me that he would give me a three month warranty on the repair work that was done. My concern going forward is if the windshield continues to crack, it will have to be replaced , I feel like the window should be replaced if you can't cosmetically repair the existing cracks More

Excellent customer service , quality financing and sales staff . Knowledgeable reps about the cars , and character and integrity that ensures buyers they are well taken care of. staff . Knowledgeable reps about the cars , and character and integrity that ensures buyers they are well taken care of. More

Dealership and service advisor Jonathan took care of vehicle in a timely manner. Team Gillman is the best. vehicle in a timely manner. Team Gillman is the best. More

This is our fifth Acura and appreciate every aspect of Gilman's sales and service! Gilman's sales and service! More

Always treated as a valued customer. Our advisor, Garrett is very helpful in explaining what needs to be done in a way that I can understand it. I appreciate his thoroughness and advic Our advisor, Garrett is very helpful in explaining what needs to be done in a way that I can understand it. I appreciate his thoroughness and advice to ensure I get the most out of my service. Thank you for your proactive approach and for the great quality service that Acura provides. More

The team at Gillman Acura of North Houston, were eager to earn our business! Excellent! earn our business! Excellent! More

They have a nice video style of sharing what work is done on your car. The service staff are courteous and thorough. The service reservation system is ok but could be improved by allowing more options outsid on your car. The service staff are courteous and thorough. The service reservation system is ok but could be improved by allowing more options outside of standard service if you need to give more info to the staff. Overall it’s a great dealership. I highly recommend them. More

Always the best possible results in a timely manner. The service writers make sure to stay in communication as necessary. The service writers make sure to stay in communication as necessary. More

Great dealership—clean and employees professional. Our sales person, Brittnee was knowledgeable about Acura and was personable and on top of things during our shopping for a new vehicle. Our sales person, Brittnee was knowledgeable about Acura and was personable and on top of things during our shopping for a new vehicle. More

Anthony was my service advisor. He's very helpful and good in customer service. I'll come to him anytime I need a service for my vehicle. He's very helpful and good in customer service. I'll come to him anytime I need a service for my vehicle. More