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Gillman Acura of North Houston

Houston, TX

4.9
1,246 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,246 reviews

March 23, 2024

Professional. Good with followup with questions and issues. Acura dealerships need to be able to share maintenance information. As it is now, it’s up to the cus More

by Jimemale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Mar 26, 2024 -

Gillman Acura of North Houston responded

We would like to thank you for sharing this review, Jimemale. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Gillman Acura Team

March 23, 2024

Great overall experience! Friendly, knowledgeable and professional staff were extremely helpful. All of my many questions were answered and I felt comfortable with my decision More

by Rhartman7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Ian, Masum, Gillman Acura
Mar 26, 2024 -

Gillman Acura of North Houston responded

Thank you for taking the time to share your feedback regarding your experience at Team Gillman Acura and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Gillman Acura Team

March 23, 2024

Big thank you to Rebecca always giving me good service and I don't live close by I go out cause I always get good service and don't feel like they are trying to screw me . More

by sarojas79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Is my service person, Gillman Acura
Mar 26, 2024 -

Gillman Acura of North Houston responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Gillman Acura Team

March 22, 2024

Great job and great service! Very helpful and great at communicating! Highly recommend! Garrett was great to work with. More

by Traci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett and Bob, Gillman Acura
Mar 26, 2024 -

Gillman Acura of North Houston responded

We really appreciate the kind recommendation, Traci. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Gillman Acura Team

March 22, 2024

Excellent teamwork ,good facilities,convinent location. got my car done on time and on budget More

by Ashok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 26, 2024 -

Gillman Acura of North Houston responded

To say thank you is not enough, Ashok! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Team Gillman Acura again! Sincerely, The Gillman Acura Team

March 20, 2024

Miguel and the Service Department treat me very well when I’m there for service. More

by Ron P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes Jr.
Mar 22, 2024 -

Gillman Acura of North Houston responded

Hi Ron, and thank you for this great review! We're happy to hear that Miguel and our team took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Gillman Acura Team

March 20, 2024

Very customer oriented! My service advisor Ron Mercado is very professional and is alway helpful and courteous! The best! More

by Pelley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mercado
Mar 22, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

March 20, 2024

Always does a great job when it comes to taking care of my vehicles. I highly recommend them from sales to service. More

by Acura Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 22, 2024 -

Gillman Acura of North Houston responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Gillman Acura Team

March 20, 2024

From the moment I walked up to the door I was greeted and treated with kindness by everyone. Nobody there has ever seen me before but they all made sure I had everything I needed. I found April Porter throug More

by F_K3NT_D
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick, Patrick, Gillman Acura
Mar 21, 2024 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

March 19, 2024

Great TEAM and April Porter sold my car to me and always great customer service in service with Rebecca B Fisher More

by Baldma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Porter and Rebecca B. Fisher, Gillman Acura
Mar 21, 2024 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business, Baldma. Sincerely, The Gillman Acura Team

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