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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

January 18, 2024

Excellent dealership in both sales and service. Have purchased and had serviced three cars fro Gillman Acura. More

by Jim Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo, Gillman Acura
Jan 19, 2024 -

Gillman Acura of North Houston responded

Jim, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

January 15, 2024

I was able to get a same day appt, on a Saturday, and the work was completed on time. More

by bsbaisden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jan 17, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

January 11, 2024

Excellent service. Excellent customer service. Went out of the way to explain everything to me. Apologized for delays that weren't even a big deal. Everyone is nice, p More

by Andrea Hindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jan 16, 2024 -

Gillman Acura of North Houston responded

At Team Gillman Acura, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your car needs. Thank you for your great review! Sincerely, The Gillman Acura Team

January 11, 2024

They did a great job addressing my needs in a professional and timely manner. the road side assistant contact needs a bit of work. More

by Bichon Wueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jan 11, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone, Bichon. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Please feel free to contact us at your convenience to further discuss your experience with roadside assistance. Sincerely, The Gillman Acura Team

January 11, 2024

Always great service when I bring my car in. Communication is good and I always feel confident in the work. Thanks Garrett. More

by William.spurgeon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Jan 16, 2024 -

Gillman Acura of North Houston responded

Thank you for the positive review, William, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Gillman Acura Team

January 11, 2024

Always wonderful service and great work, completely done and quickly. I wouldn’t go anywhere else. More

by Dking164th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jan 16, 2024 -

Gillman Acura of North Houston responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Gillman Acura Team

January 09, 2024

I was very pleased with every step of the process. Wonderful place to buy a car! More

by ttdelk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Stonum, Gillman Acura
Jan 11, 2024 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

January 07, 2024

Excellent service. My questions were answered, an explanation of the work done was explained in a video. My car was returned to me thoroughly cleaned and vacuumed. I ap More

by Jerrie
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
Jan 09, 2024 -

Gillman Acura of North Houston responded

Jerrie, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Gillman Acura Team

January 07, 2024

Professional…conscientious staff…. attentive and personable. Have been coming here for service for 10 years…staff are exceptional! The waiting area is clean and comfortable. More

by darlenegassoway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo, Gillman Acura
Jan 09, 2024 -

Gillman Acura of North Houston responded

Darlene, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Gillman Acura Team

January 07, 2024

Overall, we are very satisfied with our visit! We appreciate we were able to quickly and easily make an appointment online. We’re also grateful for the friendly and competent staff. They really bu More

by Been There
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Trenton, Miguel, Gillman Acura
Jan 09, 2024 -

Gillman Acura of North Houston responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Acura Team

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