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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

February 07, 2024

Efficient and excellent customer service. I will definitely come here for any future vehicle purchases. More

by jessica555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 08, 2024 -

Gillman Acura of North Houston responded

Jessica, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

February 06, 2024

Very attentive and Josh listened to what I wanted. Would recommend this dealership to others More

by ljshipman0916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 08, 2024 -

Gillman Acura of North Houston responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Gillman Acura Team

February 06, 2024

Beat even the best estimate for service time by a wide margin. From buying through service, exceptional experience at Gillman. More

by ashorder2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, our sales guy and sales mgr, Gillman Acura
Feb 08, 2024 -

Gillman Acura of North Houston responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Gillman Acura Team

February 03, 2024

Rebecca was awesome and was thorough on the process. And help explained my questions, the work was done very well and quick. More

by Jnguyen2395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca , Gillman Acura
Feb 06, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Rebecca and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

February 03, 2024

Excellent service. Garrett Schultz has always taken excellent care of me, very pleased with dealership More

by Tlynn38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz
Feb 06, 2024 -

Gillman Acura of North Houston responded

We are truly grateful for this awesome review! We are thrilled that Garrett was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Gillman Acura Team

February 02, 2024

On time excellent friendly service… mission completed nicely! Would definitely recommend. Will return for any additional work More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron mascardo
Feb 06, 2024 -

Gillman Acura of North Houston responded

Todd, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

January 31, 2024

Transparent details about service needed vs recommended. Excellent customer service by Garrett Schultz. He has become the #1 reason why I would continue to purchase my Acuras from Gilman. More

by LenaL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 02, 2024 -

Gillman Acura of North Houston responded

Lena, thank you so much for the wonderful review of your experience at Team Gillman Acura. Garrett is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself who appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The Gillman Acura Team

January 31, 2024

Excellent Awesome Great Very good Good Perfect Great Job Quick Service Nice work Friendly service More

by raveenwijesiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Pearson, Gillman Acura
Feb 01, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us, Raveen! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

January 30, 2024

We came to Gillman only to look at the 24 MDX before looking at several other makes, and drove home my new MDX S the same day. Walter, my salesperson, was a pleasure to work with, never any pressure but More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 01, 2024 -

Gillman Acura of North Houston responded

James, thank you for taking the time to share your feedback regarding your experience at Team Gillman Acura and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Gillman Acura Team

January 30, 2024

Came in for service. Service was quick. I was provided with vehicle to use while my car was worked on. Knowledgeable advisor, I will return. More

by kapec72@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 01, 2024 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

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