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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,161 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

February 28, 2024

Garret and Bob took great care of my warranty work on my car. Highly recommend Gilman Acura! More

by Traci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 29, 2024 -

Gillman Acura of North Houston responded

We really appreciate the kind recommendation, Traci. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Gillman Acura Team

February 28, 2024

Excellent customer service. The process was fast and my wants and concerns was their priority. More

by daciaricks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 29, 2024 -

Gillman Acura of North Houston responded

Dacia, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

February 26, 2024

Best experience I have ever had. Everyone was wonderful and professional, and helped to make a speedy purchase could not be happier.! More

by Aflores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zullo, Gillman Acura
Report | Print
Feb 28, 2024 -

Gillman Acura of North Houston responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gillman Acura Team

February 26, 2024

This is my 3rd lease at this location and it’s always the same there. Friendly & helpful! More

by blwhitmire1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 28, 2024 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

February 26, 2024

Great service. All work completed when promised. Staff all very friendly. Went above and beyond More

by norma.dencker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 28, 2024 -

Gillman Acura of North Houston responded

Thank you for sharing your feedback, Norma! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Gillman Acura Team

February 24, 2024

Car salesmen are skilled at resolving issues quickly and efficiently. They are adept at identifying and addressing customer concerns, ensuring that any issues are resolved in a timely manner. Their ability More

by Halle Le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 28, 2024 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Halle. Sincerely, The Gillman Acura Team

February 23, 2024

I love my service advisor, Rebecca. She always goes the extra mile. Thank you, Rebecca. More

by DebbyJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales
Report | Print
Feb 28, 2024 -

Gillman Acura of North Houston responded

At Team Gillman Acura, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your car needs. Thank you for your great review! Sincerely, The Gillman Acura Team

February 22, 2024

Great, prompt service, car was ready at time as promised. Nice, clean waiting area with beverages. More

by Mendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 26, 2024 -

Gillman Acura of North Houston responded

Thank you for sharing your feedback, Mendy! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Gillman Acura Team

February 18, 2024

I like that I was shown a video of what was been done to my car and that it didn’t take long. More

by Maybe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 21, 2024 -

Gillman Acura of North Houston responded

Thanks for the kudos, Maybe. It is gratifying to hear that you were received quickly and kept informed of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Gillman Acura Team

February 17, 2024

Repair done. Ran over half day but had loaner do no worries. Miguel pleasant as always More

by jerolyn.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes
Report | Print
Feb 21, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience, Jerolyn! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

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