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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

March 13, 2024

The team at Gillman Acura of North Houston, were eager to earn our business! Excellent! More

by Alex Tesla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britnee, John , Gillman Acura
Mar 14, 2024 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Alex. Sincerely, The Gillman Acura Team

March 13, 2024

They have a nice video style of sharing what work is done on your car. The service staff are courteous and thorough. The service reservation system is ok but could be improved by allowing more options outsid More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 15, 2024 -

Gillman Acura of North Houston responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Gillman Acura Team

March 13, 2024

Always treated as a valued customer. Our advisor, Garrett is very helpful in explaining what needs to be done in a way that I can understand it. I appreciate his thoroughness and advic More

by sjpwade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 15, 2024 -

Gillman Acura of North Houston responded

Thank you for sharing your experience with us, sjpwade! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Gillman Acura Team

March 12, 2024

Always the best possible results in a timely manner. The service writers make sure to stay in communication as necessary. More

by LD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 14, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

March 11, 2024

Great dealership—clean and employees professional. Our sales person, Brittnee was knowledgeable about Acura and was personable and on top of things during our shopping for a new vehicle. More

by Lindadstringer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 13, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone, Linda. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

March 10, 2024

Both Josh and Jasmine were so nice and helpful with everything and made sure I had what I needed! More

by allsndebus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Jasmine, Gillman Acura
Mar 12, 2024 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

March 10, 2024

Anthony was my service advisor. He's very helpful and good in customer service. I'll come to him anytime I need a service for my vehicle. More

by tnguyen12_2
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo
Mar 12, 2024 -

Gillman Acura of North Houston responded

Thank you for the awesome feedback! You're right, Anthony is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Gillman Acura Team

March 06, 2024

Excellent service by Jonathan Villanueva. He offered different options to receive service. He kept me well informed throughout the entire pick up service. Thank you More

by vydharris28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 07, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

March 04, 2024

Good service staff very helpful. Mybservice advisor explain all the details on my car and needs to be done. More

by Ghlangpokulot
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 06, 2024 -

Gillman Acura of North Houston responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Gillman Acura Team

March 03, 2024

Great customer service. Extremely helpful with our questions. Will recommend this dealership to friends and family. More

by doejf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 05, 2024 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

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