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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

March 20, 2024

Miguel and the Service Department treat me very well when I’m there for service. More

by Ron P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes Jr.
Mar 22, 2024 -

Gillman Acura of North Houston responded

Hi Ron, and thank you for this great review! We're happy to hear that Miguel and our team took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Gillman Acura Team

March 20, 2024

Very customer oriented! My service advisor Ron Mercado is very professional and is alway helpful and courteous! The best! More

by Pelley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mercado
Mar 22, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

March 20, 2024

Always does a great job when it comes to taking care of my vehicles. I highly recommend them from sales to service. More

by Acura Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 22, 2024 -

Gillman Acura of North Houston responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Gillman Acura Team

March 20, 2024

From the moment I walked up to the door I was greeted and treated with kindness by everyone. Nobody there has ever seen me before but they all made sure I had everything I needed. I found April Porter throug More

by F_K3NT_D
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick, Patrick, Gillman Acura
Mar 21, 2024 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

March 19, 2024

Great TEAM and April Porter sold my car to me and always great customer service in service with Rebecca B Fisher More

by Baldma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Porter and Rebecca B. Fisher, Gillman Acura
Mar 21, 2024 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business, Baldma. Sincerely, The Gillman Acura Team

March 18, 2024

Overall I had a good experience. The Purchasing process was smooth. I only have one concern going forward the car that I purchased which had a certified warranty had a rock chip in t More

by Johnrhwardjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 20, 2024 -

Gillman Acura of North Houston responded

We would like to thank you for sharing this great review, John. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your concerns. Sincerely, The Gillman Acura Team

March 18, 2024

Easiest process I've ever had getting a vehicle. Every member of the staff was great More

by mendoza.manuel334
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter, Ian, Marcos, Gillman Acura
Mar 19, 2024 -

Gillman Acura of North Houston responded

Manuel, thank you, and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car-buying experience should be. We are sincerely grateful for your business! Sincerely, The Gillman Acura Team

March 17, 2024

Excellent customer service , quality financing and sales staff . Knowledgeable reps about the cars , and character and integrity that ensures buyers they are well taken care of. More

by Jonathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amon, Mike, Gillman Acura
Mar 19, 2024 -

Gillman Acura of North Houston responded

Jonathan, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

March 15, 2024

This is our fifth Acura and appreciate every aspect of Gilman's sales and service! More

by Fly2win
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 18, 2024 -

Gillman Acura of North Houston responded

Thank you for taking the time to share your feedback regarding your experience at Team Gillman Acura and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Gillman Acura Team

March 15, 2024

Dealership and service advisor Jonathan took care of vehicle in a timely manner. Team Gillman is the best. More

by msjazz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 18, 2024 -

Gillman Acura of North Houston responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jonathan does for Team Gillman Acura and our customers. Hope to see you again soon! Sincerely, The Gillman Acura Team

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