Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,237 Reviews
Call Dealership (281) 821-1100
View Awards

18002 Interstate 45

Houston, TX

77090

Directions

By Type

Showing 1,237 reviews

June 17, 2024

Oir family leases vehicles every three years. We have never experienced the level of service from a salesman we received from Noah! He is knowledgeable, thorough and makes the process quick and More

by Sarah B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Jun 18, 2024 -

Gillman Acura of North Houston responded

Thank you for choosing Team Gillman Acura, Sarah! We appreciate your kind words about the exceptional service provided by Noah. We're thrilled to hear that he was knowledgeable, thorough, and made the process quick and easy for you. We aim to deliver top-notch service to all our customers, and we're delighted to have met your expectations. We look forward to assisting you with your future vehicle needs. Thank you for recommending us! Sincerely, The Gillman Acura Team

June 14, 2024

VERY DISAPPOINTED TODAY, STAY AWAY FROM THIS DEALER. PLEASE GO TO GOOGLE REVIEW TO READ MORE More

by Thanh Le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gillman Acura
Report | Print
Jun 20, 2024 -

Gillman Acura of North Houston responded

The behavior you described does not align with our team's values, and we would sincerely appreciate more information regarding your experience. Unfortunately, based on the name you have provided on this post we are unable to find any customer information in our system or a visit to our location. So, if you would please, reach out to me directly I would be happy to discuss this further with you. Sincerely, Marla Cardenas mcardenas@teamgillman.com 832-513-4844

June 14, 2024

Great service. Exceptional staff! Very clean establishment. Quick service. Very knowledgable. Video of before and after seevive greatly appreciated. More

by gtracyblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Jun 14, 2024 -

Gillman Acura of North Houston responded

Thank you for the fantastic 5-star review of Team Gillman Acura! We are delighted to hear about your positive experience and that you found our staff exceptional and knowledgeable. We greatly appreciate your feedback and look forward to welcoming you back for your next visit. Sincerely, The Gillman Acura Team

June 13, 2024

Excellent service department. Courteous advisors. Keep you informed of what work the car needs and seek approval before work is done. More

by fvdiazsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes
Report | Print
Jun 13, 2024 -

Gillman Acura of North Houston responded

Thank you for the positive review of Team Gillman Acura's service department. We appreciate your feedback and are delighted to hear about your experience with our courteous advisors. We always strive to keep our customers informed and seek approval before any work is done. Please feel free to visit us again in the future. Sincerely, The Gillman Acura Team

June 11, 2024

Michael did an excellent job reviewing the vehicles features and, most importantly, listening to our wants/needs. We love our new 2025 MDX Type S More

by geauxalan2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Jun 13, 2024 -

Gillman Acura of North Houston responded

Thank you for choosing Team Gillman Acura and for sharing your positive experience! We are pleased to hear that you enjoyed the review of the vehicle features and that Michael listened your wants and needs. We look forward to seeing you again in the future! Sincerely, The Gillman Acura Team

June 11, 2024

Great service as always in having my windshield replaced today. Rebecca Bales-Fisher is the best! More

by darcyblackstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales-Fisher, Gillman Acura
Report | Print
Jun 13, 2024 -

Gillman Acura of North Houston responded

Thank you for your 5-star review! We are thrilled to hear about your positive experience with our windshield replacement service at Team Gillman Acura. Rebecca Bales-Fisher is indeed amazing and we will be sure to pass your comments along to her! We look forward to assisting you again in the future. Sincerely, The Gillman Acura Team

June 08, 2024

My recall notice repair was completed within 20 minutes. My car was washed and cleaned upon its return. Great customer service. More

by Laineymiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Jun 08, 2024 -

Laineymiller responded

Gillman quickly installed a recall notice item and I was in and out within 30 minutes. As a bonus, my car was washed and vacuumed. The tech explained what was done, in language I could understand. Great customer service!

June 06, 2024

Customer Service is the best! We have been going to Gillman Acura for the last 20 yrs and Customer Service is one of the best! More

by sykeffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Seth Ian April, Gillman Acura
Report | Print
Jun 10, 2024 -

Gillman Acura of North Houston responded

Thank you for your kind words about Team Gillman Acura's customer service! We truly appreciate your loyalty over the last 20 years. We strive to provide the best experience for our customers, and we're thrilled to hear that you consistently receive top-notch service. We look forward to continuing to serve you for many more years to come. Sincerely, The Gillman Acura Team

June 06, 2024

Yes, Raejean was fantastic! When I got connected to her this morning for a mishap on another employees part. She stayed in communication with me from beginning to end, and was j More

by Jessica Estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raejean N.
Report | Print
Jun 10, 2024 -

Gillman Acura of North Houston responded

Thank you for the 5-star review, Jessica! We are thrilled to hear about your positive experience with Raejean at Team Gillman Acura. Raejean truly goes above and beyond to provide exceptional service and ensure that our customers are well taken care of. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, The Gillman Acura Team

June 05, 2024

Excellent techs and customer service, plus a clean comfortable facility in which customers can wait. More

by lsu.estes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Jun 07, 2024 -

Gillman Acura of North Houston responded

Thank you for the 5-star review! We are delighted to hear that you had a positive experience with our techs and customer service at Team Gillman Acura. Providing a clean and comfortable facility for our customers is a top priority for us. We look forward to welcoming you back in the future! Sincerely, The Gillman Acura Team

1
...
20
21
22
...
124