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Gillman Acura of North Houston

Houston, TX

4.9
1,160 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,160 reviews

November 09, 2024

This has been the easiest car buying experience I've ever had. My salesman Noah was great! He had everything setup and ready for me to go. All I had to do once I arrived was sign! and to top it all off, my n More

by sdadams20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah, Gillman Acura
Nov 12, 2024 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

November 09, 2024

I have purchased four new vehicles from Gilman in the past four years. The purchase process has been very efficient, as has been Gilman’s maintenance department. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 12, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience, Jeff! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

November 07, 2024

Will I take my car in for crankshaft recalled repairs. I got the car back drove home, and the engine was knocking. I called the service department and I was told not to drive it. Have it tow to the dealer More

by airqv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 08, 2024 -

Gillman Acura of North Houston responded

We would like to thank you for sharing this review. We appreciate your feedback and always work to provide our customers with the care they deserve. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Gillman Acura Team

November 07, 2024

Ace, our salesperson was very understanding extremely knowledgeable about the product and process. At no time at all were we rushed or felt pressured into settling for a product unwanted by us. Ace epito More

by sean.walker6107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ace, our salesperson!, Gillman Acura
Nov 07, 2024 -

Gillman Acura of North Houston responded

Sean, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

November 06, 2024

Great customer service when I bought my car sales staff were great I recommend Gilman for sales and service More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 07, 2024 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

November 03, 2024

Great experience working with Russell and I would recommend him to all my friends to purchase a new car‼️ More

by schweizermarilyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance department and Russell Thompson, Gillman Acura
Nov 05, 2024 -

Gillman Acura of North Houston responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Russell was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gillman Acura Team

November 01, 2024

The car buying experience was great. The team is amazing. They have great snacks and drinks. I would definitely recommend them to everyone. More

by Donnah Carlin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 01, 2024 -

Gillman Acura of North Houston responded

Donnah, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

November 01, 2024

Very satisfied with my repair. I would highly recommend them. They also give a life time warranty on the work done by them. More

by heyyaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 04, 2024 -

Gillman Acura of North Houston responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Team Gillman Acura! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gillman Acura Team

November 01, 2024

Staff is friendly and courteous. Have a good selection of cars. The one I wanted had just one in and still plastic on the seats etc. They went out of their way to get the car inspec More

by cade stout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail, Gillman Acura
Nov 04, 2024 -

Gillman Acura of North Houston responded

Cade, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

October 31, 2024

My sales person was great, noah. Unfortunately, the dealership took so long to send in my pay off that I was left with having to make two car payments in one month. Completely unacce More

by N Murrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gillman Acura
Nov 01, 2024 -

Gillman Acura of North Houston responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Gillman Acura Team