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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,161 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

May 01, 2024

Great customer service. Fast and easy process! Great team , ask for Mr. Francois , finance manager ! More

by Espyepsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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May 03, 2024 -

Gillman Acura of North Houston responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Acura Team

April 30, 2024

Loan call always available and they stand behind their work. They have been very helpful. More

by Wab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
May 02, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

April 30, 2024

We had fantastic service from the minute we walked in. Louis was my sales person, he was a huge help. I would recommend you guys to anyone I know looking to buy a car More

by julie.parsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
May 02, 2024 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Julie. Sincerely, The Gillman Acura Team

April 29, 2024

Very shady business practices. Pay close attention to your finance contract. They will rob you. More

by S. Maneau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
R105432 finance person , Gillman Acura
Report | Print
May 01, 2024 -

Gillman Acura of North Houston responded

The behavior you described does not align with our team's values, and we would sincerely appreciate more information regarding your experience. Unfortunately, based on the name you have provided on this post we are unable to find any customer information in our system or a visit to our location. So, if you would please, reach out to me directly I would be happy to discuss this further with you. Sincerely, Marla Cardenas mcardenas@teamgillman.com 832-513-4844

April 28, 2024

Transaction was very smooth and easy. Excellent experience. Sales person and finance lady were super. More

by Psbs_5456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
May 01, 2024 -

Gillman Acura of North Houston responded

Thank you for taking the time to review Team Gillman Acura. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Gillman Acura Team

April 27, 2024

I had a 7AM appointment. They got me in and out in about an hour and a half. More

by Regyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
Report | Print
Apr 30, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience, Regyan! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

April 26, 2024

We have purchased two Acura's at Gillman and have always received excellent, courteous service. More

by jastanberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo
Report | Print
Apr 30, 2024 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Gillman Acura Team

April 25, 2024

Easy to make online appointment, the vehicle was turned around in 40 minutes including a full inspection, very professional and efficient. More

by Phil_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 30, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone, Phil. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

April 22, 2024

Rebecca is always so helpful and efficient. Highly recommend her and the Gillman staff. Five stars! More

by ashorder2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 24, 2024 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that Rebecca could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

April 21, 2024

Ace was easy to work with and very knowledgeable about the vehicle. He helped me get the customized seat covers that I wanted, too. More

by Southern Cross 66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 23, 2024 -

Gillman Acura of North Houston responded

Thanks for your outstanding review! We're very happy to hear that Ace was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Gillman Acura Team

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