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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,236 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,236 reviews

August 07, 2024

Excellent establishment with knowledgeable professionals. I appreciate the honesty and efficiency in their work though they are a little pricey for some stuff. More

by Him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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Aug 08, 2024 -

Gillman Acura of North Houston responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Gillman Acura Team

August 07, 2024

Gillman dealership is the best and always go them for buying new cars as their staff is most helpful with everything More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna
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Aug 08, 2024 -

Gillman Acura of North Houston responded

Dan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

August 05, 2024

I was expecting to have to leave my RDX for a longer period of time than what dealership actually took care of in less time. They were very accommodating with a loaner car. More

by lynn.lihou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Aug 06, 2024 -

Gillman Acura of North Houston responded

Thank you for the kind words, Lynn. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you down the road. Sincerely, The Gillman Acura Team

Aug 06, 2024 -

lynn.lihou responded

I was pleasantly surprised with excellent service on my RDX. Everyone I came in contact with was very responsive.

August 05, 2024

The staff made us feel welcome with no high pressure sales tactics. Great experience and I would buy from them again. More

by Windgate32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The salesman made us feel welcome and was a pleasure to work with. , Gillman Acura
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Aug 06, 2024 -

Gillman Acura of North Houston responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

August 05, 2024

You are very helpful to your community, family, on time, my coffee is always ready. More

by sjuliana1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
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Aug 06, 2024 -

Gillman Acura of North Houston responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

August 03, 2024

First class service. Clean facility, bathrooms, coffee and lounge area. Professional care by the service team. More

by kennyss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabiri, Gillman Acura
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Aug 05, 2024 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

August 03, 2024

Great Customer Service each time I have scheduled Service or walked in for my 2016 Acura RDX.. More

by Acura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Aug 05, 2024 -

Gillman Acura of North Houston responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Gillman Acura Team

August 02, 2024

Had a really efficient and good time. Everyone was very helpful and nice. I came out happy and felt like a fair deal. More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos and Ace , Gillman Acura
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Aug 05, 2024 -

Gillman Acura of North Houston responded

Nick, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

August 02, 2024

Thank you for fixing my suv. It's running perfectly. I liked that the technician sent me a video so I could see the main issues that plagued my vehicle. They had coffee and s More

by nrosillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales Fisher, Gillman Acura
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Aug 02, 2024 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

August 02, 2024

Great customer service! Patrick and Seth both were awesome! Patrick especially has been great in helping me with all the features on my new car. I love my new Acura MDX - More

by Tnut62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April, Patrick & Seth, Gillman Acura
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Aug 02, 2024 -

Gillman Acura of North Houston responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Patrick and Seth was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gillman Acura Team

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