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Gillman Acura of North Houston

Houston, TX

4.9
1,236 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,236 reviews

August 16, 2024

My car was done in a day. Ron was excellent. He made sure i was updated. More

by Mary
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 19, 2024 -

Gillman Acura of North Houston responded

Mary, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

August 15, 2024

I believe that Gillman Acura went above and beyond. Rebecca Bale-Fisher was so helpful and knowledgeable. She made my unpleasant experience more than bare-able. I feel like I was treat with respec More

by Jpguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales-Fisher, Gillman Acura
Aug 15, 2024 -

Gillman Acura of North Houston responded

Thank you for this great review! Rebecca is truly an exceptional employee and we appreciate her for giving you a great experience. Sincerely, The Gillman Acura Team

August 14, 2024

The dealership had a Very nice waiting area and very kind employees. Will come again! More

by Droski2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Gillman Acura
Aug 14, 2024 -

Gillman Acura of North Houston responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Gillman Acura Team

August 14, 2024

Garrett is my Service Advisor, and he is the best. I 100% trust him when my vehicle is in for service and I never am disappointed. Thank you again Garrett. More

by Tiffany Chevallier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Aug 14, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to write such great feedback, Tiffany. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Garrett was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Gillman Acura Team

August 13, 2024

Super helpful there got me in and out. They helped me get into something I really loved More

by Timothygomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 14, 2024 -

Gillman Acura of North Houston responded

Timothy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Team Gillman Acura! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gillman Acura Team

August 12, 2024

Service personnel were friendly and professional. Service was fast and waiting room was comfortable with coffee and snacks More

by Donnietoddsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel in service
Aug 13, 2024 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

August 12, 2024

Great experience overall. They worked with what I needed and we walked out really happy. More

by Dubby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 13, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

August 10, 2024

Excellent service representative and top notch service technician. Easy to make appointment. Comfortable waiting room. More

by robert.liddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 12, 2024 -

Gillman Acura of North Houston responded

Thank you for the kind words, Robert. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you down the road. Sincerely, The Gillman Acura Team

August 10, 2024

I purchased an Inregra from Gillman Acura in November and since I put a low mileage in the car, my first maintained and oil change were not coming up. I received a call from the service department to ask if More

by bflorschutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 12, 2024 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

August 10, 2024

I appreciate their patience and working through challenges as they arise…. It reinforces my confidence in the Acura product. More

by Brandy Puckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raejean , Gillman Acura
Aug 12, 2024 -

Gillman Acura of North Houston responded

Brandy, we are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Gillman Acura Team

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