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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,236 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,236 reviews

October 03, 2024

I am very pleased with the service I received from Gillman Acura, especially my service advisor/representative, Rebecca. She answers all questions and has a way of calming me down when my anxiety leve More

by bernadinesmith1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales, Gillman Acura
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Oct 04, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience working with Rebecca, Bernadine! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

October 01, 2024

Very happy with the service they provide. Appreciate the support and pick and drop off More

by kaptain1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
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Oct 01, 2024 -

Gillman Acura of North Houston responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you down the road. Sincerely, The Gillman Acura Team

October 01, 2024

I went in for service and was within a hour I was happy about that. More

by trinigyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Oct 02, 2024 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

September 29, 2024

Gillman has fantastic customer service. You can really tell they care. I am very satisfied. Michael Massy knew i wanted a type s and made it happen for me More

by Kennage1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Massy Ian Dominguez
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Oct 01, 2024 -

Gillman Acura of North Houston responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

September 28, 2024

My sales guy Patrick made me feel very comfortable and confident about my purchase. He worked with me and my budget. Also gave me the best deal possible. Highly recommend Patrick! More

by Baileyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Kappel, Gillman Acura
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Sep 30, 2024 -

Gillman Acura of North Houston responded

Congratulations on your new vehicle, Bailey. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Patrick was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gillman Acura Team

September 26, 2024

All of my questions were answered beyond my satisfaction. Everyone was very knowledgeable and took time to make sure I understood. More

by ldfeld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter, Mike, Altman, Ian, Gillman Acura
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Sep 27, 2024 -

Gillman Acura of North Houston responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

September 26, 2024

Great and friendly service department car was delivered before estimated time which was very helpful More

by Belverb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Sep 27, 2024 -

Gillman Acura of North Houston responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Gillman Acura Team

September 25, 2024

Excellent service, cleanliness. Got the service done fast. Did not have appointment but they made room for me. More

by rusty_brown75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Sep 25, 2024 -

Gillman Acura of North Houston responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you down the road. Sincerely, The Gillman Acura Team

September 25, 2024

Dealership was very accommodating and helpful everyone was so polite and courteous would definitely buy there again thank you all . More

by deleblanc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Sep 26, 2024 -

Gillman Acura of North Houston responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Team Gillman Acura! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gillman Acura Team

September 24, 2024

Ron Mascardo is the reason I keep coming back. April was the reason I bought from you More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo
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Sep 25, 2024 -

Gillman Acura of North Houston responded

Thank you for this amazing review and shout-outs for both Ron and April! We really appreciate your business, Phil. Sincerely, The Gillman Acura Team

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