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Gillman Acura of North Houston

Houston, TX

4.9
1,162 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,162 reviews

June 24, 2024

This was my second time buying a CPO from Team Gillman, Conner is a wonderful salesman who always takes his time and answers all of our questions and addresses our concerns. And finance is always a smooth More

by Preston Crabtree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner , Gillman Acura
Jun 24, 2024 -

Gillman Acura of North Houston responded

Thank you for the glowing review, Preston! We appreciate your continued trust in Team Gillman Acura and Conner. It's wonderful to hear that Conner provided exceptional service and that your car buying experience was smooth from start to finish. We look forward to assisting you with your next purchase. Thank you for recommending us! Sincerely, The Gillman Acura Team

June 20, 2024

This is the 3rd purchase I have made from this dealership. It was amazing! A special shout out to April, Russell, and Ayman for making my experience so great! More

by highstepperlady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Porter, Russell Thompson, Ayman Moqbel, Gillman Acura
Jun 21, 2024 -

Gillman Acura of North Houston responded

Thank you for choosing Team Gillman Acura for the third time! We really appreciate your loyalty and are grateful for your kind words about April, Russell, and Omar. We look forward to assisting you on your next visit. Sincerely, The Gillman Acura Team

June 20, 2024

Best service experience from initial contact to vehicle drop off. Everyone in each dept..service to concierge services were well coordinated. What they said would happen did and just as described. T More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Prado Holland, Gillman Acura
Jun 21, 2024 -

Gillman Acura of North Houston responded

Thank you for the rave review! We are thrilled to hear that you had the best service experience from start to finish at Team Gillman Acura. We truly appreciate your shout-outs to Anthony, Holland, and Jacob. It means a lot to know that our well-coordinated team delivered as promised. We look forward to serving you again in the future and thank you for choosing Team Gillman Acura for your vehicle needs! Sincerely, The Gillman Acura Team

June 19, 2024

I have been a customer of Gillman Acura for over 15 years, they have the best service department you will find anywhere. Ron Mascardo and his service team are the reason our family only drives Acura’s More

by Chriswdtxjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Jun 20, 2024 -

Gillman Acura of North Houston responded

Thank you for sharing your positive experience with us, Chris! We are thrilled to hear that you have been a loyal customer of Team Gillman Acura for over 15 years and that you trust our service department with your Acura vehicles. Ron and our service team work diligently to ensure that every repair is done right the first time. We are delighted to have been able to identify and resolve the issue with your vehicle promptly. Your kind words and recommendation mean the world to us, and we look forward to serving you and your family for many more years to come. Sincerely, The Gillman Acura Team

June 19, 2024

They were fast and friendly and even pickup and dropped off my car to me for free! I love the complimentary valet service and not having to wait in order to get general maintenance done to my car. I call t More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 20, 2024 -

Gillman Acura of North Houston responded

Thank you for choosing Team Gillman Acura for your car maintenance needs! We are thrilled to hear that you had a great experience with our complimentary valet service and that you found our team fast and friendly. We truly appreciate your kind words and look forward to assisting you again in the future. See you next time! Sincerely, The Gillman Acura Team

June 17, 2024

Oir family leases vehicles every three years. We have never experienced the level of service from a salesman we received from Noah! He is knowledgeable, thorough and makes the process quick and More

by Sarah B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 18, 2024 -

Gillman Acura of North Houston responded

Thank you for choosing Team Gillman Acura, Sarah! We appreciate your kind words about the exceptional service provided by Noah. We're thrilled to hear that he was knowledgeable, thorough, and made the process quick and easy for you. We aim to deliver top-notch service to all our customers, and we're delighted to have met your expectations. We look forward to assisting you with your future vehicle needs. Thank you for recommending us! Sincerely, The Gillman Acura Team

June 14, 2024

VERY DISAPPOINTED TODAY, STAY AWAY FROM THIS DEALER. PLEASE GO TO GOOGLE REVIEW TO READ MORE More

by Thanh Le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gillman Acura
Jun 20, 2024 -

Gillman Acura of North Houston responded

The behavior you described does not align with our team's values, and we would sincerely appreciate more information regarding your experience. Unfortunately, based on the name you have provided on this post we are unable to find any customer information in our system or a visit to our location. So, if you would please, reach out to me directly I would be happy to discuss this further with you. Sincerely, Marla Cardenas mcardenas@teamgillman.com 832-513-4844

June 14, 2024

Great service. Exceptional staff! Very clean establishment. Quick service. Very knowledgable. Video of before and after seevive greatly appreciated. More

by gtracyblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 14, 2024 -

Gillman Acura of North Houston responded

Thank you for the fantastic 5-star review of Team Gillman Acura! We are delighted to hear about your positive experience and that you found our staff exceptional and knowledgeable. We greatly appreciate your feedback and look forward to welcoming you back for your next visit. Sincerely, The Gillman Acura Team

June 13, 2024

Excellent service department. Courteous advisors. Keep you informed of what work the car needs and seek approval before work is done. More

by fvdiazsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes
Jun 13, 2024 -

Gillman Acura of North Houston responded

Thank you for the positive review of Team Gillman Acura's service department. We appreciate your feedback and are delighted to hear about your experience with our courteous advisors. We always strive to keep our customers informed and seek approval before any work is done. Please feel free to visit us again in the future. Sincerely, The Gillman Acura Team

June 11, 2024

Michael did an excellent job reviewing the vehicles features and, most importantly, listening to our wants/needs. We love our new 2025 MDX Type S More

by geauxalan2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 13, 2024 -

Gillman Acura of North Houston responded

Thank you for choosing Team Gillman Acura and for sharing your positive experience! We are pleased to hear that you enjoyed the review of the vehicle features and that Michael listened your wants and needs. We look forward to seeing you again in the future! Sincerely, The Gillman Acura Team

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