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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,236 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,236 reviews

October 11, 2024

Courtesy, professional, customer friendly, thorough and excellent work. Thank you for your service. I LOVE MY ACURA! More

by pcdavenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reba, Gillman Acura
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Oct 14, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

October 11, 2024

Gona, my salesperson, was smart, knowledgeable, and friendly. She took me step by step through the process of getting the lease, making it seamless. I would recommend anyone to her as well as to Team G More

by jayindew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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Oct 14, 2024 -

Gillman Acura of North Houston responded

Congratulations on your new vehicle, Jay. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Gona was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gillman Acura Team

October 10, 2024

Workmanship was excellent! My car looks like brand new. Great customer service in collision center More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Carrillo and Mike - collision center managee
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Oct 11, 2024 -

Gillman Acura of North Houston responded

Thank you for the kind words, Mimi. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you down the road. Sincerely, The Gillman Acura Team

October 10, 2024

I received awesome friendly service here. Quick turn around time with friendly staff. I would recommend. More

by jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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Oct 11, 2024 -

Gillman Acura of North Houston responded

JJ, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

October 08, 2024

Ace provided a stress free, non transactional experience. The energy level he held made a big difference in buying that day versus waiting. He did a great job and I will recommend him to anyone looking for a More

by heflinkeith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Oct 08, 2024 -

Gillman Acura of North Houston responded

Congratulations on your new vehicle, Keith. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ace was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gillman Acura Team

October 08, 2024

The dealership waiting area was nice and comfortable. Everyone was so friendly. My experience waiting for my car wasn’t long at all. More

by Kcwarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo , Gillman Acura
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Oct 09, 2024 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

October 07, 2024

The salesperson, Gona, answered all of my questions and provided all information so I could make a constructive decision . Once I made my decision, I went to the dealership and she, the manager and the sta More

by Jan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gona, Gillman Acura
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Oct 08, 2024 -

Gillman Acura of North Houston responded

Jan, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

October 07, 2024

Great service and the staff was nice and polite the whole time I was there. More

by tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John T. Mathews, Raejean Navarrete, Gillman Acura
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Oct 08, 2024 -

Gillman Acura of North Houston responded

Tommy, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

October 05, 2024

Sales team was great - not so much for the finance team - multiple mistakes were made, unprofessional. More

by dshort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masum Ahmed, Gillman Acura
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Oct 07, 2024 -

Gillman Acura of North Houston responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Gillman Acura Team

October 05, 2024

Great experience with both Sales and Service. Honored all commitments and surpassed all expectations. Friendly helpful staff on both sides who went the extra mile to ensure quick and easy interac More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Rodriguez , Gillman Acura
Report | Print
Oct 07, 2024 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Terry. Sincerely, The Gillman Acura Team

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