Gillman Acura of North Houston

This is the fourth Acura we have bought and the third one we have purchased from Gillman. Joe has helped us each time and he could not be more honest or helpful. At no time did we feel pressured while making we have purchased from Gillman. Joe has helped us each time and he could not be more honest or helpful. At no time did we feel pressured while making our decision. Because of the exempleary service department and our advisor, Ron Mascardo, we would not consider using another dealership for service. After choosing the car we wanted the purchasing process was quick and efficient from start to finish. We plan to buy our next Acura from Gillman Acura. There is no need to go any other place. Jeff and Aletha Harris More

This was the easiest and least stressful car buying experience we have ever experienced. Everyone at Gillman's was friendly, courteous and helpful. Linda was especially helpful and made the experienc experience we have ever experienced. Everyone at Gillman's was friendly, courteous and helpful. Linda was especially helpful and made the experience fun. She was very knowledgeable about the car and provided us with outstanding service. Thanks More

Great experience. Great Sales person. Would recommend Raheem and Gillman to all / any friends interested in buying Acrua. Have called Raheem a couple of times for things and he is always ready to help me Raheem and Gillman to all / any friends interested in buying Acrua. Have called Raheem a couple of times for things and he is always ready to help me out and answer any of my questions. He's a rock star. More

I got the car I was looking for the price I wanted. The experience was good. Very friendly folks. Finance options were good. Got a better rate than my pre-approved loan. Nobody forced me to purchase any experience was good. Very friendly folks. Finance options were good. Got a better rate than my pre-approved loan. Nobody forced me to purchase any coverage that I didnt want. Very descriptive, answered all my questions. I am very impressed with Raheem. My friend referred me to this dealer as he also liked them. He had bought a car 1.5 years back from Gillman Acura of North Houston. More

My online buying experience with Raheem was incredible; - best I've ever experienced! He went above and beyond the call of duty to answer all my questions, send many additional photos, and even had some las best I've ever experienced! He went above and beyond the call of duty to answer all my questions, send many additional photos, and even had some last minute warranty work completed on the vehicle befor my arrival. He returned my rental car on my behalf, and had all of my paperwork finished in a timely fashion. - Treated me like I was his only customer! Great buying experience! More

On Dec. 13 we had an appointment with Linda at 1:30 to complete and sign the papers for the purchase. We arrived at 1:30 and were told Linda was in a training session. The receptionist determined which fi complete and sign the papers for the purchase. We arrived at 1:30 and were told Linda was in a training session. The receptionist determined which financial rep had our paperwork, but we had to wait almost 20 minutes, making us late for a doctor's appointment at 2:30. He also prepared all the paperwork for a cash purchase vs. a finance purchase and had to redo much of the paperwork, taking even a bit longer. I don't recall the name of the financial rep. On Dec. 18 we arrived to pickup our new vehicle at the agreed time with Linda. On arrival, the receptionist paged Linda and we waited in the coffee lounge. After waiting over 15 minutes, we left and told the receptionist we would return after running some other errands and would call when we were on our way back to the dealership. Linda later told us she was in her office waiting for our arrival and never heard the page. You may want to revisit your process for notifying your staff when customers arrive. More

Shannon went out of his way to show us an RDX which had just come off lease and posted to the Internet, and he had Jeff from Service explain what they would be doing to CPO the SUV. He made my wife and da just come off lease and posted to the Internet, and he had Jeff from Service explain what they would be doing to CPO the SUV. He made my wife and daughter very comfortable and let my daughter, who is 16 and just received her license, do the test drive and explained everything to her. A really great experience with an obvious top salesman. I wasn't planning on buying an extended warranty but Louis, without any pressure really, explained the benefits and good price so I changed my mind and went ahead. Very nice folks all around. More

I love my car! Thank you to everyone who worked so hard to get me the financing and the price point I was looking for. The service at this dealership is outstanding, I will never go to any other acura dea to get me the financing and the price point I was looking for. The service at this dealership is outstanding, I will never go to any other acura dealership! I will tell everyone looking for a car to go thru Raheem!! More

I had a 2008 Acura RDX and wanted to see if I could get a newer SUV at good rate and price. I got a Silver RDX and it is really nice. I hope I get the same kind of special care that I have with my 2008 RDX. newer SUV at good rate and price. I got a Silver RDX and it is really nice. I hope I get the same kind of special care that I have with my 2008 RDX. The car is fun to drive and it meets up to why I need a SUV. More

Everything was great, the buying process, the customer service during the entire buying process was best I have experienced; Raheem was the best salesman I have dealt with. The problem started after the service during the entire buying process was best I have experienced; Raheem was the best salesman I have dealt with. The problem started after the buying process, my Acura MDX had a broken part which has been ordered and to get information on when the part will arrive is impossible, it is just too hard to get a phone call or email message reply from Sales persom. Also, my certified ACURA MDX just had an oil pressure switch issue; two weeks after buying the car so bringing the car in for service. First Honda/Acura vehichle that has had a problem 2 weeks after buying, very depressing. As an owner of a luxury vehicle I thought I would get a response to communication from your dealership and not have to call a numerous times to get an answer. This is my second vehicle from Gilman, I am definately going to think twice next time before buying from you. More