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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

March 02, 2012

Great customer service. Very positive experience. Would definitely recommend to others int he future. Closing process was lengthy but I know thats typical and not exclusive to this dealership. More

by EmilyAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Drummonds, Shannon Taylor, Luis
March 01, 2012

Everything went well, at the end I got what I wanted and I was satisfied with my Vehicle. I wasn't sure if I was going to make it before 9pm but I was was assured that they would have waited for us. Eve More

by bakboi07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
February 27, 2012

Keep up the good work in both sales (Linda) and service (Ron M. & Rick). I found Linda Harrell very competent and friendly in purchasing. Service is also great and my service technician Ron M. is very g More

by jsirkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Harrell
February 25, 2012

The Gillman employees,(at least the ones I encountered), seem ideal for the line of work that they are in. Each one smiled at my family and myself, greeted us warmly, and was friendly for the entire time. T More

by sboxdds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Porter, Jack Ahura, Louis
February 16, 2012

I was very pleased in that Raheem and I were able to agree on the price of the vehicle over the net. Raheem was very professional and did an excellent job from the time we first introduced one another More

by oompa02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Drummonds
February 10, 2012

The used car we bought had the check engine light come on about 3 weeks after purchase. We took it to a Toyota dealer in Austin and they told us that the catalytic converters (2) had to be replaced before th More

by foleymp1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raheem Drummonds
Feb 10, 2012 -

Gillman Acura of North Houston responded

Thank you for your business. At Gillman Acura, our goal is complete 100% satisfaction. We were disappointed to read your review and realize that you were not completely satisfied. After reviewing your transaction, the car purchased had 149,00 miles on it. The vehicle was sold without a warranty and AS-IS. We do complete inspections on all of the vehicles. If we can be of further assistance, please let us know.

February 04, 2012

I found the staff, and particularly Raheem, to be very helpful and professional. I appreciated his honesty concerning the carfax and the minor repair to the car....I would recommend this dealership to fri More

by longhornlass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem
January 24, 2012

Absolutely loved my experience with Gillman Acura. I have purchased alot of cars in my lifetime and by far this was one of my best experiences. Raheem Drummonds was a pleasure to work with. The whole team wh More

by cjlubrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Drummonds, Ray Gagliardi, Shannon Tayor & Doug Chappel,
January 02, 2012

I have worked with April in the past and she was the person I hope to work with in the future. My experience was fantastic. Not only did she come in early, she had the two cars I was interested in rea More

by skharris06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April Porter
January 02, 2012

Great job! The sales people were very knowledgeable and attentive. Linda got back to me immediately by phone and email. Mr. Young explained everything about the car on the test drive. More

by mmcapraro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda H. and Mr. young
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