Gillman Acura of North Houston

We have been Acura owners for 25 years Gilman has been our go to for best deals an top notch service…you can count on them to give you the best repair and timely service. our go to for best deals an top notch service…you can count on them to give you the best repair and timely service. More

Always a great experience. There is no one else I trust more with my car than Mike Sadlowski. There is no one else I trust more with my car than Mike Sadlowski. More

I am impressed when I email or call that it is time for a service. Mr. Miguel is always so pleasant that I schedule the appointment until I walk out of the door with a complete service. Everyone is friendly, service. Mr. Miguel is always so pleasant that I schedule the appointment until I walk out of the door with a complete service. Everyone is friendly, and I don’t feel like I am rushing time while waiting for for my car. More

Great teamwork, professional and fast service. Friendly and five star customer service. Met our every need. Friendly and five star customer service. Met our every need. More

always a good experience without any stress all around the team is doing great job the team is doing great job More

Great service. They quickly identified the problem and presented proper options to solve the problem. They quickly identified the problem and presented proper options to solve the problem. More

Ron is very thorough & always explains in full what really needs to be done & what could wait. really needs to be done & what could wait. More

Stay away, horrible. ..purchased a vehicle and after a year, they still have not provided a title. ..purchased a vehicle and after a year, they still have not provided a title. More

STAY AWAY FROM THIS DEALER! !!! I went in for to buy a 2022 MDX A-Spec. I understand the market is 100% on the delalers side. Low supply and high demand. Although asking 7500 dol !!! I went in for to buy a 2022 MDX A-Spec. I understand the market is 100% on the delalers side. Low supply and high demand. Although asking 7500 dollars in add ons is insulting. Most dealers in the area will simply mark up the vehicles or add at most 2500 in add ons.(which is still high!) The GM of this dealership told me "We have never made so much money than in the last 2 years". So not only is this dealer making a killer profit but they are doing it at our expense. My biggest grievance is the they told me "If you don't like it leave and go to another dealer." I couldn't believe it. I have never seen a dealer turn a customer away. I know karma will strike when stock comes back. Untill then More

I bought a pre-certified 2020 MDX with 26,000 miles last Saturday. The vehicle started shaking the moment I got off the lot. A dealership representee came to home 2 days later to test drive it and said th Saturday. The vehicle started shaking the moment I got off the lot. A dealership representee came to home 2 days later to test drive it and said that my tie-rod ends were loose. I returned the vehicle to the dealership today for a refund before their service department had a chance to confirm it was indeed my tie-rod ends, but it was clear there was an issue with the vehicle driving performance. There was also undisclosed cosmetic damage that was not brought to my attention as well. I purchased the vehicle in the evening and missed the dent and scrapes on the front bumper during my walk around. If this had been brought to my attention, I would have not paid full asking price. The dealerships solution for this headache was for me to return the vehicle for them to fix the problems or give $1,000 more on my trade-in. The amount of stress, time of work and risk of safety that I endured was worth far more than $1,000 off another vehicle and I told them I would take my business somewhere else. (I should not have to return a certified pre-owned vehicle within 48 hours for repair from a luxury dealership such as Acura! Loose tie-rods should have been caught during the pre-certified check!) There are additional things that dealership fell short on such as confusion on the warranty policy. I was told two different things from the sales rep and the finance manager when purchasing the vehicle, both had to go consult with a manager to confirm what their warranty was which at the time I felt was odd and now in hindsight I find even more concerning. Also, the business card for the dealership rep that visited my home to test my vehicle had their last name spelled incorrectly and the e-mail was incorrect as well. The whole experience lacked quality control and felt messy and disorganized. While the dealership may respond to this post stating that they offered to fix my vehicle or help me choose an alternative, this was bare minimum effort as they were required to under warranty to repair my vehicle or allow me to return my vehicle within 5 days. Bottom line. In my opinion, buyer beware of buying used vehicles from this dealership. If you are looking for an alternative Acura dealership, I received a recommendation to reach out to the GM at Sterling McCall Acura from a finance manger of at Lexus who said the dealership is awesome. More