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Gillman Acura of North Houston
Houston, TX
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Amazing service, low pressure sales staff and great financial staff that helped us buy our first car. We are very young and they worked with us to get the loan that we needed. Most dealers just take me financial staff that helped us buy our first car. We are very young and they worked with us to get the loan that we needed. Most dealers just take me as a joke because I am only 21 and they assume I don't have the money to buy a car, but our salesperson showed us the respect that he shows to everyone (and in the end, it payed off for him). Great job! More
We had a great experience with Thao. He is very friendly and professional. And he offers best price among dealers around Houston. We traded in our Passat and got our new 2010 Acura MDX on our first visit to and professional. And he offers best price among dealers around Houston. We traded in our Passat and got our new 2010 Acura MDX on our first visit to the first dealer. We are very happy with our new SUV. More
I called around to several dealerships in Houston. Gillman gave me the best price. They were easy to work with and got me in/out quickly. I look forward to taking my car back for service. I hope that Gillman gave me the best price. They were easy to work with and got me in/out quickly. I look forward to taking my car back for service. I hope that their service is as good as their sales department. Thanks! More
I was in the dearlership last night to pickup my pre-owned vehicle, and was overall very pleased with the outcome of my vehicle and service. As promised, they repainted the front and back end of my pre-owned vehicle, and was overall very pleased with the outcome of my vehicle and service. As promised, they repainted the front and back end of my vehicle and it turned out great! My salesman, Raheem, was very friendly and very helpful. The only drawback of my visit and purchase was, I was told by Raheem that the dealership only lets the salesman put in $7 dollars worth of gas in pre-owned vehicles. Only "new" vehicles were allowed full tanks of gas. This was a shock to me since I feel it shouldn't matter what type of purchase you made, as long as you made a purchase with them. In some cultures, driving a vehicle that you just purchased off a lot can be very bad luck. I drove my vehicle home on a almost empty tank! I never heard of such a policy like this though. My family has purchased 2 pre-owned vehicles in the past from other dealerships and never ran in to a situation like this. They were courtesy enough to provide a full tank of gas. Eh, why not spend an extra $40 bucks to keep a customer satisfied, especially since I purchase the vehicle at the online ticket price with no other discounts. Other than that, my overall rating of this whole car buying experience was good. Very friendly staff, great extended warranties, and great selection on vehicles! More
This is the second car that I've gotten through Gillman. My primary reason for staying loyal to Acura and Gillman was my experience with Rick in Gillman's service dept. He has been great with all of my ser My primary reason for staying loyal to Acura and Gillman was my experience with Rick in Gillman's service dept. He has been great with all of my service issues. When I leased this car, Thao and Dave made the transaction easy and painless. More
I WALKED IN AT GILLMAN ACURA OF NORTH HOUSTON TO INQUIRE ABOUT A LEASE PROMOTION FOR AN ACURA TL FULLY LOADED. THE FACILITY LOOKED FANTASTIC WITH COMPLIMENTARY BEVERAGE FACILITY. I WAS GREETED BY CARLOS AND ABOUT A LEASE PROMOTION FOR AN ACURA TL FULLY LOADED. THE FACILITY LOOKED FANTASTIC WITH COMPLIMENTARY BEVERAGE FACILITY. I WAS GREETED BY CARLOS AND SO STARTED THE FRIENDLY AND ACCOMODATING TRANSACTION WITH MR. YON, AMD MR. NGUYEN MAKING SURE THAT THE TRANSACTION WENT SMOOTHLY. VERY IMPRESSED WITH THEIR PROMPT AND INFORMATIVE DEALING. THIS TRANSACTION WAS WITH A TRADE OF A 2006 ACURA TL TO AN ACURA 2010 TL. HIGHLY RECOMMNEDED More
Raheem Drummonds was a great representative for Gillman Acura. The only issue we had was post purchase. I brought the car in for the xzylon and Dr. Vinyl treatments and during that day one of the Gil Acura. The only issue we had was post purchase. I brought the car in for the xzylon and Dr. Vinyl treatments and during that day one of the Gillman people backed into my car. The scratches were repaired but it took the "wind out of our sales" of our Acura TL purchase. More
Billy Jones was exceptional in his customer service to me. He made me very comfortable and feel that I could trust him to put me in the best car for my situation. No pressure to just sell a car was ever p me. He made me very comfortable and feel that I could trust him to put me in the best car for my situation. No pressure to just sell a car was ever pressed upon me as my options were limited but he did assure me that he'd do all he could to get me into something I'd love and he did that with the first vehicle he showed me. I described to him what I wanted and needed and he scored big and thus far I and my 5 children are very satisfied. I hope to purchase from him again in two years! More
Great service and the time taken to complete my deal was fast... I really want to thank Dave Walter for his help with my financing.. I truly appreciate his efforts... Raheem was very diligent in making sure fast... I really want to thank Dave Walter for his help with my financing.. I truly appreciate his efforts... Raheem was very diligent in making sure that all of my questions were answered.... my overall experience was great and made purchasing the car alot easier.. Thanks! More
I was contacted by my wife about a week ago in regards to buying a new vehicle. I knew she had her hear set on the Acura TL so I began looking online at Acura dealerships near our home. I found Gillman Acura buying a new vehicle. I knew she had her hear set on the Acura TL so I began looking online at Acura dealerships near our home. I found Gillman Acura was about 10 miles away so I decided to call and and get prices. When I first called I began dealing with a salesman that did not seem to be very interested in helping me. He was slow to respond to my email and every time I tried to call him I got his voice mail. Normally this would not have been that big of deal however I work in Afghanistan and because of the time difference I was only able to deal this issue for a short time. After 3 days of playing phone tag I was just about ready to give up on buying a car from Gillman Acura. I informed my wife of the problems I was having and she asked that I try one more time with a different salesman so I did. That is when I when I began dealing with Raheem. I explained to him I was interested in getting an Acura TL for my wife and I explained to him the trouble I had with the previous salesman. He apologized several times for the previous salesman and began walking me though the process in buying a vehicle. He understood that I worked overseas and was quick to provide and answer to every question I had. Raheem was able to set up the entire sale over the phone so all my wife had to do was go in, sign papers a drive off with her new vehicle. Raheem along with the Finance Department were a great help and I would recommend this dealership to anyone looking to buy a car. More