Gillman Acura of North Houston

Customer Partnership - Two Way Road My wife and I have purcahsed six vechiles (Legend / Interga / TL / 3 MDX's) from Gillman and two (Accord / Civic Hybird) other Honda as well as a Hond My wife and I have purcahsed six vechiles (Legend / Interga / TL / 3 MDX's) from Gillman and two (Accord / Civic Hybird) other Honda as well as a Honda lawnmower. So as you can determine we are as the saying goes loyal Honda & Gillman csutomers. And this realtionship, although a bit pricey at times, has been over the long haul benefiancial for the both of us and have no complinats about our realtionship with Honda & Gillman. We just purcahsed a 2014 MDX and of all the vechiles listed above this 2014 MDX has got to be the best vechile we have ever owned and they best treament we have received (not saying the other treatments were bad, they were pretty nice as well) just that we felt like we treament excellent and we made a good deal all around. Weve been with Gillman since 1988's and have to say the Service group especially Ron Mascordo and the service manger have been the best over years and have always gone to bat for us with major iusses and they have always delivered excellent solutions and assitance for us over the years. Also wanted to reconize Paul Thomas our salesperson and the fiance guys that recomized as us as loyal long term cusotmers and provided all that was possible and appicable on our 2014 MDX purchased. More

Great Experience I purchased a certified used Acura ILX from this dealership. From first impressions to driving off the lot, I had a great experience working with Gary I purchased a certified used Acura ILX from this dealership. From first impressions to driving off the lot, I had a great experience working with Gary, and would definitely recommend anyone I know to come here for their next vehicle purchase. More

Gillman, definitely not the place to go! We took our gently used low mileage car to Gillman to trade for a new Acura. We were offered $10,000 for our car. We refused and left. Three months la We took our gently used low mileage car to Gillman to trade for a new Acura. We were offered $10,000 for our car. We refused and left. Three months later, we took the same car to Carmax, and sold it for $17,000. Big difference, right? We then drove to John Eagle and purchased our new Acura at a much lower price than offered at Gillman. More

customer Ron is an excellent service advisor. He is personable, professional and always pleasant. He is very knowledgeable about my Acura and helps me underst Ron is an excellent service advisor. He is personable, professional and always pleasant. He is very knowledgeable about my Acura and helps me understand repair and service needs. I appreciate Ron's commitment to customer service. ha More

Never disappointed I've been taking my Acura to Jeff Libertore for years now and have never been disappointed. Jeff and the whole crew actually are always friendly, know I've been taking my Acura to Jeff Libertore for years now and have never been disappointed. Jeff and the whole crew actually are always friendly, knowledgeable, quick, clean, and courteous. Overall great work! More

Trust worthy service advisor!! I have dealt with many service advisors at other dealerships and I'm so happy I found Mike Watson at Gillman Acura!! He always takes the time to expla I have dealt with many service advisors at other dealerships and I'm so happy I found Mike Watson at Gillman Acura!! He always takes the time to explain what needs to be done to my "baby" and why. I never feel taken advantage of which is HUGE if you're a woman taking your car anywhere for work done. More

Service experience Was met outside by Jeff Libertorein the service department. Answered every question I had. was very prompt and knowledgeable. Work was done on time Was met outside by Jeff Libertorein the service department. Answered every question I had. was very prompt and knowledgeable. Work was done on time and correct. If there were any issues I was called and notified and it was taken care of. What can I say but this is a great dealership with great service I would recommend to anyone. If you want good service and quality work visit this dealership you will not be disappointed. Ask for JEFF LIBERTORE. More

Acura Service I am very pleased with Acura service Ron Mascardo is really profesional. As a woman you are ussually treated in car related problmes as dumb to put a I am very pleased with Acura service Ron Mascardo is really profesional. As a woman you are ussually treated in car related problmes as dumb to put a word on it. Mr Marcardo takes the time to explain the specifics about my car situatuion with patience and kindness. This is why I am still with Acura. More

The best service advisor ever works at Gillman Acura I have just purchased my 3rd new Acura from Gillman Acura, and to be completely honest, it was more about how I have been treated after the sale then I have just purchased my 3rd new Acura from Gillman Acura, and to be completely honest, it was more about how I have been treated after the sale then the sale itself, although I feel like I was given a good deal on all three cars. I have been dealing with Ron Mascardo, a service advisor down at Gillman for almost 10 years now. And, besides the quality of the product this is why I continue to do business with Gillman Acura. He has always been the most positive and upbeat service advisor I have ever dealt with. He is always super helpful and knowledgeable about Acura's products. If the service that needs to be done inconveniences me and my hectic schedule in any way he will arrange a loaner car or whatever is needed to make my experience positive and stress free. Thank you Ron for all you do, and Thank you Gillman for having employees like Ron who really care. The first Acura I owned for over 10 years and it still ran and looked like it was new, this is because of the service it received at Acura, don't be fooled by cheaper service, you will get what you pay for. I would have kept this car another 10 years had it not been driven into a concrete barrier at 60+ miles an hour, and I am still here to talk about it, this is another reason to consider Acura, and Gillman Acura in particular. More

BEWARE OF THE DOG WORST DEALER EVER IN THE COUNTRY . MONTH AND A HALF AGO BOUGHT A USED CAR 2012 BMW X5, WHEN IT WAS DELIVERED TO ME THE NEXT DAY CALLED THEM AND TOLD THEM THERE IS ISSUES WITH MY CAR T . MONTH AND A HALF AGO BOUGHT A USED CAR 2012 BMW X5, WHEN IT WAS DELIVERED TO ME THE NEXT DAY CALLED THEM AND TOLD THEM THERE IS ISSUES WITH MY CAR THEY BLEW ME OFF,1 WEEK AFTER I BOUGHT IT HAD TO PUT NEW TIRES IN IT THEY GAVE ME 1K WHEN IT COST ME OVER $1400, 2 WEEKS AFTER TRANS WENT BAD HAD TO CHANGE IT BRAND NEW. NOW MY TRANFER CASE IS LEAKING AND THE DEALER HAS TO CHANGE IT, I HAVE ONLY PUT SO FAR ONLY LESS THEN 800 MILES ON MY CAR. MIND YOU THEY CLAMIED MY CAR WAS FULLY INSPECTED AND THERE IS NO ISSUES THAT I AM GETTING A VERY GOOD CAR IN GREAT CONDITION THEY WERE SWEET, VERY KIND THEY DECIEVE YOU INTO THINKING HOW GOOD AND HONEST THEY ARE DON'T LET THEM FOOL YOU LIKE THEY DID ME... PLEASE STAY AWAY BEWARE More