Gillman Acura of North Houston

Always very helpful and ver friendly They kept me up to date throughout the day date throughout the day More

They were ready for me when I drove up, and met me at my car. Clear, concise explanation of the work to be done. I was able to get a loaner while they worked on my MDX, which was very much appreciated. I car. Clear, concise explanation of the work to be done. I was able to get a loaner while they worked on my MDX, which was very much appreciated. I received videos from the technician showing what he looked at, explained if anything was needed, both under the hood and under the car itself. Good work, done in a very timely manner and everything seems to be working well! More

New to Houston and being faced with a bigger problem than I bargained for Gillman Acura and their service team went beyond expectations. Not only was the car inspected and necessary repairs made in such a ti I bargained for Gillman Acura and their service team went beyond expectations. Not only was the car inspected and necessary repairs made in such a timely manner, but Rebecca even located an extended warranty; which made the final bill less painful. More

Amazing communication between Gillman Acura, my insurance company and myself. Things moved along perfectly and just a week later, I have my car back. Thanks Rebecca and Team Gillman! company and myself. Things moved along perfectly and just a week later, I have my car back. Thanks Rebecca and Team Gillman! More

Great service. Ron Mascardo is always helpful. Work very professional and timely. Will continue to use them. Ron Mascardo is always helpful. Work very professional and timely. Will continue to use them. More

Very easy to work with and accommodating. Car works as expected. Will definitely have work done there again. Car works as expected. Will definitely have work done there again. More

I appreciated the team’s attention to detail and prudent recommendations with knowledgeable understanding of urgent, important, and can wait. I did not feel they were just trying to sell more service but w recommendations with knowledgeable understanding of urgent, important, and can wait. I did not feel they were just trying to sell more service but were objective and looking also for the interest and safety of the customer More

Excellent customer service, Miguel is extremely knowledgeable, explains things well, he is communicative, always texting with updates. I know when they have my car they will do an excellent job. knowledgeable, explains things well, he is communicative, always texting with updates. I know when they have my car they will do an excellent job. More

Worst experience ever. Deceptive practices. Offered me 2 oil changes and 2 years of road-side assistance to seal the deal for my CPO RDX. All I really got was 1 oil change Deceptive practices. Offered me 2 oil changes and 2 years of road-side assistance to seal the deal for my CPO RDX. All I really got was 1 oil change since the rest was included anyway. One of the sales managers implied I was lying about a condition with the vehicle and also implied that it was my fault. More

Customer service was wonderful and maintained great communication while my car was at the dealership. communication while my car was at the dealership. More