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Gillman Acura of North Houston

Houston, TX

4.9
1,258 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,258 reviews

June 23, 2022

The service department is great. They were very nice and knowledgeable. Oil change did not take long. More

by kjfonten101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armondo, Gillman Acura
Jun 28, 2022 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

June 23, 2022

I needed several things done so I called and spoke to a very nice service agent Nicholas. He did not rush me, we discussed everything that I needed and gave a price. I was going to take all day and of cour More

by bnihrig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas , Gillman Acura
Jun 28, 2022 -

Gillman Acura of North Houston responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Gillman Acura Team

June 23, 2022

Ron always takes good care of us. Makes it easy and works with our schedules More

by Fw1806Forsusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron M, Gillman Acura
Jun 28, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

June 22, 2022

Excellent Customer Service with outstanding work Ethics. We were able to get my SUV worked on the same day and the turn around time frame was fat on the same day. Thank you More

by Nargofamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gelske
Jun 27, 2022 -

Gillman Acura of North Houston responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Gillman Acura Team

June 22, 2022

Everything from my service writer to the surroundings to the filming of my cars inspection were outstanding. More

by Trbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 24, 2022 -

Gillman Acura of North Houston responded

It’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Gillman Acura Team

June 22, 2022

They were professional and attentive with the service they provided. Definitely had a good experience at this service department. More

by Maldonjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 27, 2022 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

June 21, 2022

Miguel the service rep was excellent very professional and friendly. Everything happened timely and excellent communication on the service of my vehicle. More

by Mary B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 24, 2022 -

Gillman Acura of North Houston responded

Thank you for the kind words, Mary. We're completely committed to providing top-quality service and we're thrilled to hear that your experience with Miguel reflected this dedication. We appreciate the time it took for you to give us this feedback. At Gillman Acura, we value our customers and we look forward to seeing you down the road. Sincerely, The Gillman Acura Team

June 21, 2022

Great customer service! ! Would definitely bring my car in for service again ! Service advisors were great! More

by gomez_1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel, Garrett, Rebecca, Ron, Nicholas, Gillman Acura
Jun 24, 2022 -

Gillman Acura of North Houston responded

Hello! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Gillman Acura Team

June 21, 2022

Good service Good communication Waiting area was ok Nice to have a car wash and clean More

by Dmwt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 24, 2022 -

Gillman Acura of North Houston responded

Thank you for visiting our service department and for leaving the kind words! We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Gillman Acura Team

June 21, 2022

Have been a customer for over 20 years. Very good service throughout. No surprises. I recommend it. More

by Snv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 24, 2022 -

Gillman Acura of North Houston responded

We cannot thank you enough for your loyalty and this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Gillman Acura Team

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