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Gillman Acura of North Houston

Houston, TX

4.9
1,162 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,162 reviews

August 05, 2024

You are very helpful to your community, family, on time, my coffee is always ready. More

by sjuliana1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
Aug 06, 2024 -

Gillman Acura of North Houston responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

August 03, 2024

First class service. Clean facility, bathrooms, coffee and lounge area. Professional care by the service team. More

by kennyss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabiri, Gillman Acura
Aug 05, 2024 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

August 03, 2024

Great Customer Service each time I have scheduled Service or walked in for my 2016 Acura RDX.. More

by Acura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 05, 2024 -

Gillman Acura of North Houston responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Gillman Acura Team

August 02, 2024

Thank you for fixing my suv. It's running perfectly. I liked that the technician sent me a video so I could see the main issues that plagued my vehicle. They had coffee and s More

by nrosillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales Fisher, Gillman Acura
Aug 02, 2024 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

August 02, 2024

Had a really efficient and good time. Everyone was very helpful and nice. I came out happy and felt like a fair deal. More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos and Ace , Gillman Acura
Aug 05, 2024 -

Gillman Acura of North Houston responded

Nick, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

August 02, 2024

Great customer service! Patrick and Seth both were awesome! Patrick especially has been great in helping me with all the features on my new car. I love my new Acura MDX - More

by Tnut62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April, Patrick & Seth, Gillman Acura
Aug 02, 2024 -

Gillman Acura of North Houston responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Patrick and Seth was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gillman Acura Team

August 01, 2024

Gillman North Collision - has done a great job on replacing and fixing my 2022 Subaru Ascent. Thank You for great communication with Michelle. Shes great and awesome! More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle - Gillmann North Collision , Gillman Acura
Aug 02, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience, Karen! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

July 31, 2024

Carlo and Mo were so helpful, patient and accommodating during my search for a new car. I never felt pressured or rushed. They worked hard to be sure that my needs and requests were met. I appreciate the g More

by WLB82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jul 31, 2024 -

Gillman Acura of North Houston responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Carlo and Mo was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gillman Acura Team

July 30, 2024

Ron Mascardo and his team did a wonderful job getting the vehicle repaired and back before the weekend. Gillman didn't have any loaner cars so I appreciated the UBER ride home. Excellent service from the ser More

by wink910604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Jul 31, 2024 -

Gillman Acura of North Houston responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

July 29, 2024

We have purchased vehicles on two separate occasions from this dealership! Both times we experienced good customer service and professionalism. More

by Fancylady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jul 30, 2024 -

Gillman Acura of North Houston responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

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