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Gillman Acura of North Houston

Houston, TX

4.9
1,178 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,178 reviews

December 21, 2024

Ron is always very attentive and gives me updates on the progress of my repairs. More

by Jawilliams2051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
December 20, 2024

Service staff are all ver professional and helpful. I can always count on great service from Miguel in the Service Department. More

by hank22802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
Dec 20, 2024 -

Gillman Acura of North Houston responded

Thank you for this amazing review and shout-out for Miguel! We really appreciate your business, Hank. Sincerely, The Gillman Acura Team

December 20, 2024

Excellent customer service! Ace is great and focused on making the lease of the vehicle a smooth and informed process with no pushing or rushing. More

by Deisy Carbajal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ace
Dec 20, 2024 -

Gillman Acura of North Houston responded

Deisy, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

December 19, 2024

Easy to buy a vehicle. Enjoyed working with Carlo, just like people I worked 40 years with. More

by wrdoverspike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Dec 20, 2024 -

Gillman Acura of North Houston responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Team Gillman Acura! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gillman Acura Team

December 18, 2024

Gillman Acura takes good care of customers. From sales to service, Gillman is honest and fair. I am thankful for the long term relationship! More

by JenB77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Dec 19, 2024 -

Gillman Acura of North Houston responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

December 15, 2024

The following were amazing: April, Russel, Marcos, and Miguel. Thank you so much, we love our MDX! More

by Kccktex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Already did
Dec 17, 2024 -

Gillman Acura of North Houston responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that April, Russel, and Marcos were able to meet your needs. At Team Gillman Acura, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Gillman Acura Team

December 14, 2024

Andy, Ian & Ayman did a fabulous job. So good to see young people working so hard in a very difficult people business. Gillman is a wonderful company!! More

by Jerry hansell king
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy, Ian & Ayman. Many other employees were very nice offering water, etc, Gillman Acura
Dec 16, 2024 -

Gillman Acura of North Houston responded

Congratulations on your new vehicle, Jerry. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Andy, Ian, and Ayman was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gillman Acura Team

December 14, 2024

Fantastic experience with a Professional Team made the experience flawless & enjoyable. The treatment you should receive when buy a car More

by TLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Dec 16, 2024 -

Gillman Acura of North Houston responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

December 13, 2024

Always excellent service. Courteous, pleasant and efficient. Thank you Garrett. You always take good care of me. More

by rjmaclea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 16, 2024 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

December 13, 2024

Was a customer of the Gillman collision center. Very straight forward and easy process, kept me updated throughout the process and super easy to work with through my insurance. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Dec 16, 2024 -

Gillman Acura of North Houston responded

Jake, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Team Gillman Acura! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gillman Acura Team

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