
Gillman Acura of North Houston
Houston, TX
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Miguel Monte’s is the “Beat” He has always made my service visits pleasant experience. Miguel greets you with a smile and ensure all questions are answered being patience. During your wait, continue c service visits pleasant experience. Miguel greets you with a smile and ensure all questions are answered being patience. During your wait, continue check in and keep you updated. He deserves a raise!!! More
My service advisor was friendly, attentive and helpful with my questions. This is my 3rd visit to Acuras service department and I have been satisfied with all those that have helped me. with my questions. This is my 3rd visit to Acuras service department and I have been satisfied with all those that have helped me. More
Raejean is amazing! Always so professional, communicative, respectful, honest, and genuinely kind. I will choose to work with her over and over again! I appreciated the Always so professional, communicative, respectful, honest, and genuinely kind. I will choose to work with her over and over again! I appreciated the technician video explaining what they found going on with my car. Also the car wash at the end was definitely appreciated and a plus. Keep up the great work Team Gillman! More
Service department is easy to make appointments. They send text reminders which is handy. When hou arrive you are greeted at your vehicle. At the service desk you advisor lets you know what your They send text reminders which is handy. When hou arrive you are greeted at your vehicle. At the service desk you advisor lets you know what your service will consist of and the cost if applicable along with an estimate of how long it will take. If you are dropping of your vehicle, free loaners can be arranged at the time you make your appointment. Free pickup and delivery of your vehicle can also be arranged at the time of your appointment. The waiting area is comfortable with free beverages and snacks available with tvs also available. The service technician will send you a video of your vehicle inspection and with any recommendations for anything additional discovered. That would be accompanied by any additional cost and your service advisor is there for any questions and explanations. After servicing your vehicle is washed and interior wiped down and you are on your way. I have always received excellent service at Gillman dealerships. More
I've been coming to Gillman Acura since 2009. Ron Mascardo got me taken care of since my previous 2007 MDX. They have taken great care of my 2014 MDX till now. The place is clean and has a great Ron Mascardo got me taken care of since my previous 2007 MDX. They have taken great care of my 2014 MDX till now. The place is clean and has a great atmosphere. Great staffs and services. Will definitely get another Acura. More
Every time I have to visit the service department, their service is always exceptional. I’ve been spoiled by their service and now I can’t see myself going anywhere else. I really appreciate the level of se service is always exceptional. I’ve been spoiled by their service and now I can’t see myself going anywhere else. I really appreciate the level of service I receive at each visit. No matter what type of service is needed, I know I will receive impeccable service from each and everyone of there service advisors. Keep up the great service you guys are awesome. 🤩 More