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Gillman Acura of North Houston

Houston, TX

4.9
1,223 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,223 reviews

February 20, 2025

Rebecca in the service dept at Gilman Acura was very helpful in getting the repairs done on my car. She went above and beyond to make sure I was taken care of and informed of the status. More

by tishmoseley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Gillman Acura
Feb 21, 2025 -

Gillman Acura of North Houston responded

Thank you, Tish, for your fantastic review! We’re thrilled to hear that you had a positive experience with our service department at Team Gillman Acura. We take pride in our team's commitment to going above and beyond for our customers. We look forward to assisting you again in the future! Sincerely, The Gillman Acura Team

February 19, 2025

The service Rep was professional and able to provide answers to all of my questions More

by Daveedelmaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwadwo Tahiti Mensah, Gillman Acura
Feb 20, 2025 -

Gillman Acura of North Houston responded

Dave, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

February 19, 2025

The sales service and customer service exceeded my expectations. Ian did an amazing job going over my new car. Would highly recommended going to the Gillman Acura dealership! More

by Brucetran0131
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 20, 2025 -

Gillman Acura of North Houston responded

Bruce, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

February 18, 2025

Great dealership and very professional, the work was done as told and was completed quickly and accurately. Kwadwo was a great advisor, he was very professional and knowledgeable. More

by aluangxay08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwadwo Mensah, Gillman Acura
Feb 18, 2025 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

February 16, 2025

The customer service at Gillman Acura is EXCELLENT! I will be a loyal shopper there because of the people….and of course because I love my Acura Integra! More

by jlabarge812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales, Service, Delivery Driver and Receptionist , Gillman Acura
Feb 18, 2025 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

February 12, 2025

Found the problem very quickly, discussed with me the options to complete the repair, ordered the parts, fixed the problem within a week and delivered the vehicle to my residence when finished. More

by Stram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 12, 2025 -

Gillman Acura of North Houston responded

We truly appreciate you taking the time to write about your experience at our service department, Stram. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Gillman Acura Team

February 12, 2025

Been customer of Gillman Acura for 5 years. They’re professional and treat you fairly. Service Dept has done great job servicing my Acura RDX. Recommend them highly! More

by Jerry Shrode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz
Feb 13, 2025 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Jerry. Sincerely, The Gillman Acura Team

February 12, 2025

I was berry satisfied with the service they repaired in my truck yesterday. Berry appreciate. More

by patricia.trujillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 13, 2025 -

Gillman Acura of North Houston responded

Patricia, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

February 11, 2025

very pleased with the service and had a good time talking to my advisor and didn’t tell me anything i didn’t need to know More

by ty carrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel montes , Gillman Acura
Feb 11, 2025 -

Gillman Acura of North Houston responded

Ty, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Team Gillman Acura! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gillman Acura Team

February 10, 2025

Huge shoutout to Robert at Gillman Acura for the great customer service they provided during a very challenging trade in. He and his team kept us up to date thru out the process, kept patient and provided More

by dominiquegomez0407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Zullo, Gillman Acura
Feb 10, 2025 -

Gillman Acura of North Houston responded

Congratulations on your new vehicle, Dominique. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Robert was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gillman Acura Team

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