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Gillman Acura of North Houston

Houston, TX

4.9
1,359 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,359 reviews

September 27, 2025

Excelent job by Robert Conner sales representative on site. Very professional and informed about transaction More

by Lfcordo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert connor, Gillman Acura
Sep 28, 2025 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

September 26, 2025

Have always been happily satisfied with Gillman service. My service advisor Ron has always, over the years, exceeded my expectations for service. Getting your vehicle back with repairs done right does hav More

by billjburke
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo Service Dept, Gillman Acura
Sep 27, 2025 -

Gillman Acura of North Houston responded

Hello Bill! It is great to hear about your recent service experience. We will certainly pass on your feedback to Ron and our team at Team Gillman Acura as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Gillman Acura Team

September 22, 2025

My service advisor, Kwadwo Tabiri Mensah, went above and beyond to provide exceptional service. Communicated well the work that needed to be performed on my MDX and provided updates along the way. I would h More

by sundevil3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwadwo Tabiri Mensah, Gillman Acura
Sep 23, 2025 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Kwadwo was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Gillman Acura Team

September 22, 2025

Excellent service! The service advisor went above and beyond in providing excellent service! Thank you! More

by wicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 23, 2025 -

Gillman Acura of North Houston responded

Hello Wicki, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Gillman Acura Team

September 18, 2025

All my Acura vehicles has been services for several years with Gillman.For several years now, I have entrusted all of my Acura vehicles to Gillman for their servicing needs. The team at Gillman has consisten More

by Cwotonyusn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Gillman Acura
Sep 19, 2025 -

Gillman Acura of North Houston responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Gillman Acura Team

September 16, 2025

Thank you Carlos Melendez and Andy Garcia for your professionalism in delivering a top-notch buying experience! We love our new ride! More

by laurenmooreyoung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Melendez, Andy Garcia, Gillman Acura
Sep 17, 2025 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to provide such great feedback, Lauren. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Carlos and Andy were able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Gillman Acura Team

September 16, 2025

Jessica did a good job communicating and during the price negotiation. We finally came to an agreement on the price to sell my car to Gillman Acura. They were persistent to get my car the next day, Saturday More

by soppers88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessica, Gillman Acura
Sep 17, 2025 -

Gillman Acura of North Houston responded

The behavior you described does not align with our team's values, and we would sincerely appreciate more information regarding your experience. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or a visit to our location. So, if you would please, reach out to me directly I would be happy to discuss this further with you. Sincerely, Marla Cardenas mcardenas@teamgillman.com 832-513-4844

Sep 18, 2025 -

soppers88 responded

No need to discuss further. The check finally cleared after I informed your team of the situation. Just put a little more effort by asking the employees I listed on my review and I’m sure they will confirm. Minimal effort is definitely the norm. Need to do better.

September 15, 2025

Service team is the best, they always go above and beyond every single time. Tabiri is my go to advisor, he will always get you right. More

by aluangxay08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 16, 2025 -

Gillman Acura of North Houston responded

Thank you for this great review! We're very happy that our service team was here to help you and treated you with the customer service we know you deserve. We look forward to working with you again in the future. Sincerely, The Gillman Acura Team

September 15, 2025

Gona did an amazing job assisting me with my car. I absolutely loved the service provided and the car More

by Desiree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gona, Gillman Acura
Sep 15, 2025 -

Gillman Acura of North Houston responded

Hello, and thank you for this fantastic review, Desiree! Family is just what you are, and we are very happy that you feel that way. That is what we value, and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Gillman Acura Team

September 13, 2025

Great dealership, nice people! ! My salesman.was Rob Zullo, very nice and knows his vehicles!! More

by Doglady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine, Gillman Acura
Sep 13, 2025 -

Gillman Acura of North Houston responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership. Rob is a great asset and we're thankful to have him on our team. We appreciate your business and look forward to seeing you again soon. Sincerely, The Gillman Acura Team

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