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Gillman Acura of North Houston

Houston, TX

4.9
1,159 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,159 reviews

November 19, 2024

Very polite and professional. Completed the work on time. Prices seemed somewhat high but quality is exceptional. More

by rmullens7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 20, 2024 -

Gillman Acura of North Houston responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you down the road. Sincerely, The Gillman Acura Team

November 14, 2024

Everyone I’ve encountered has been terrific. My experience buying my new RDX was actually pleasant, and my first scheduled maintenance that I just had inspired a high level of confidence in the More

by kk11235813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 15, 2024 -

Gillman Acura of North Houston responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Team Gillman Acura! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gillman Acura Team

November 13, 2024

High quality service with explanation what have been done. Recommend to use this dealership service. More

by Sgyudin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Nov 13, 2024 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

November 12, 2024

A great purchasing experience has not been the same with the service department. They do not return calls, service appointments are quite lengthy and I think the service team could really use some customer More

by Sandi Barnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gillman Acura
Nov 13, 2024 -

Gillman Acura of North Houston responded

We’d like to thank you for sharing details of your recent experience at our dealership, Sandi. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The Gillman Acura Team

November 12, 2024

I brought 3 cars from Gillman Acura. Great dealership. I would recommend customers to them. Ace did a great job with my numbers & had me in a vehicle before the day was over with. Great More

by lashae20042001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ace, Gillman Acura
Nov 13, 2024 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

November 12, 2024

Great customer service and quick turnaround on service. Rebecca Bales helps me schedule service and get back moving More

by Doris Braren
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 13, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience working with Rebecca, Doris! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

November 11, 2024

The whole team at Gillman Acura that helped me that day were awesome great customer service and super easy will recommend 10 out of 10… More

by Junior2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martinez,Abigail,Kimberly, Gillman Acura
Nov 13, 2024 -

Gillman Acura of North Houston responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Team Gillman Acura! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gillman Acura Team

November 11, 2024

On entering the building, I was greeted professionally and my inquiry was addressed. I was offered something to drink, which I accepted, and the process began. More

by kerrybordere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 13, 2024 -

Gillman Acura of North Houston responded

Kerry, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

November 11, 2024

I really like the videos that are provided by the service technician. The service technician was very thorough in the video explaining all that he did to inspect my vehicle and what was good and what needed More

by camperella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Gillman Acura
Nov 13, 2024 -

Gillman Acura of North Houston responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you down the road. Sincerely, The Gillman Acura Team

November 09, 2024

This has been the easiest car buying experience I've ever had. My salesman Noah was great! He had everything setup and ready for me to go. All I had to do once I arrived was sign! and to top it all off, my n More

by sdadams20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah, Gillman Acura
Nov 12, 2024 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

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