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Gillman Acura of North Houston
Houston, TX
1,157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,157 reviews
November 12, 2024
I brought 3 cars from Gillman Acura. Great dealership. I would recommend customers to them. Ace did a great job with my numbers & had me in a vehicle before the day was over with. Great Great dealership. I would recommend customers to them. Ace did a great job with my numbers & had me in a vehicle before the day was over with. Great customer service, great effort in finding me a vehicle & most of all I would recommend people to you. Thank you & keep up your great work. More
by lashae20042001
Employees Worked With
Ace, Gillman Acura
November 12, 2024
A great purchasing experience has not been the same with the service department. They do not return calls, service appointments are quite lengthy and I think the service team could really use some customer the service department. They do not return calls, service appointments are quite lengthy and I think the service team could really use some customer service training and leadership monitoring. More
by Sandi Barnes
Employees Worked With
Gillman Acura
November 11, 2024
On entering the building, I was greeted professionally and my inquiry was addressed. I was offered something to drink, which I accepted, and the process began. and my inquiry was addressed. I was offered something to drink, which I accepted, and the process began. More
by kerrybordere
Employees Worked With
Gillman Acura
November 11, 2024
The whole team at Gillman Acura that helped me that day were awesome great customer service and super easy will recommend 10 out of 10… were awesome great customer service and super easy will recommend 10 out of 10… More
by Junior2012
Employees Worked With
Martinez,Abigail,Kimberly, Gillman Acura
November 11, 2024
I really like the videos that are provided by the service technician. The service technician was very thorough in the video explaining all that he did to inspect my vehicle and what was good and what needed technician. The service technician was very thorough in the video explaining all that he did to inspect my vehicle and what was good and what needed attention as well showing the various areas. The counter service agent/rep (Rebecca) was also very helpful in providing a thorough explanation of what was done and what needed my attention over the next couple of weeks or so. She answered my questions and concerns. Thank you! More
by camperella
Employees Worked With
Rebecca, Gillman Acura
November 09, 2024
This has been the easiest car buying experience I've ever had. My salesman Noah was great! He had everything setup and ready for me to go. All I had to do once I arrived was sign! and to top it all off, my n had. My salesman Noah was great! He had everything setup and ready for me to go. All I had to do once I arrived was sign! and to top it all off, my new SUV is amazing. Definitely will be keeping this dealership for my servicing needs and future purchases. More
by sdadams20
Employees Worked With
Noah, Gillman Acura
November 09, 2024
I have purchased four new vehicles from Gilman in the past four years. The purchase process has been very efficient, as has been Gilman’s maintenance department. past four years. The purchase process has been very efficient, as has been Gilman’s maintenance department. More
by Jeff
Employees Worked With
Gillman Acura
November 07, 2024
Will I take my car in for crankshaft recalled repairs. I got the car back drove home, and the engine was knocking. I called the service department and I was told not to drive it. Have it tow to the dealer I got the car back drove home, and the engine was knocking. I called the service department and I was told not to drive it. Have it tow to the dealership, and I was told the timing tensioner,belts, waterpump, and drive belts need to be replaced. I didn't have any issues with those parts. But I did ok to go ahead and get all those changes. I got the car back, and it runs well. I hope they are honest with me. I bought my car from there, and hopefully looking for another car soon. Thank you! More
by airqv
Employees Worked With
Gillman Acura
