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Gillespie Ford
Gurnee, IL
605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 605 reviews
December 31, 2010
Errol was friendly, open and honest right from the start. I came armed with lots of information and Errol has an answer for every question. He was a pleasure to work with. My next Ford will come from Gurn I came armed with lots of information and Errol has an answer for every question. He was a pleasure to work with. My next Ford will come from Gurnee Ford and Errol Kaplan! I look forward to working with Errol again. More
by jmccarth
Employees Worked With
Errol Kaplan
December 10, 2010
The service was great and I love my new car. Though I am a little disappointed with the amount of time it took to locate the car and am still waiting for my College check for $500 from Ford HQ, I understand a little disappointed with the amount of time it took to locate the car and am still waiting for my College check for $500 from Ford HQ, I understand its the Holidays and it takes time. I also wish Ford could have a better financing progarm for new recent college grads who dont really have any credit and can't get any help from anyone else. This of course is not the fault of the dealership or the salesman. They were great and did everything they could to help me purchase my car. More
by Brandonb123
Employees Worked With
Tommy and Criag Holsman
November 30, 2010
Did my homework online while researching to buy a new vehicle. Contacted the internet sales department of the Ford dealership in my area for information. I received an excellent price when buying a new 2 vehicle. Contacted the internet sales department of the Ford dealership in my area for information. I received an excellent price when buying a new 2010 Ford F-150. The service at delivery was also excellent with information to purchase extras but no pressure to accept them. They located one of only 7 or 8 vehicles in a 4 state area with the options that I wanted on the truck. Would buy from again and recommend to all my friends! More
by monti-monty
Employees Worked With
Errol Kaplan, Craig Holsman
November 15, 2010
Having had an extraordinarily bad experience the last time I purchased a vehicle I was extremely averse to having to go through another. I didn't. The people I dealt with were all knowledgeable, profess time I purchased a vehicle I was extremely averse to having to go through another. I didn't. The people I dealt with were all knowledgeable, professional, courteous, patient and quite kind. I have told everyone I know that they HAVE to go to Gurnee Ford, Lincoln Mercury for the best deal, the best cars but mostly for the very best people. Thanks, guys, I LOVE my Escape! More
by Gael Lippert
Employees Worked With
Devin Schreiber, Jamie (the money man), Mike (the manager) and Craig the "Finder".
June 17, 2010
I had my car serviced at Gurnee Ford, they were great! A few months later I was in the market for a small car for my daughter and we bought a Focus from Mike. He was great the managers are very nice and not few months later I was in the market for a small car for my daughter and we bought a Focus from Mike. He was great the managers are very nice and not pushy. The sales person took all the time that my daughter needed to feel comfortable in her new car. This is the only ford dealer to buy a car from!! More
by jemsaramic
Employees Worked With
Mike
