Gillespie Ford

Cecilio was really helpful. He showed us multiple vehicles for comparison and we ended up buying a used vehicle that very night. He was really pleasant and we did not feel hassled or persuaded at al vehicles for comparison and we ended up buying a used vehicle that very night. He was really pleasant and we did not feel hassled or persuaded at all. The price was reasonable. With the lower interest rate we got our monthly payment just where it needed to be. Rebecca made sure we understood the financial side of everything and was very pleasant to deal with. More

After visiting 3 different car dealerships looking to buy an SUV crossover, I was very confused on which vehicle would be the best for me. Tom Rowlette was able to clearly articulate the differences in all t an SUV crossover, I was very confused on which vehicle would be the best for me. Tom Rowlette was able to clearly articulate the differences in all three vehicles I was considering. I felt very comfortable with his knowledge as Tom graduated from Lincoln Technical College and was an auto mechanic for three years before he went to work with Gurnee Ford. Tom really knows his cars. He spent quite a bit of time with me explaining all of my options and did not try and sell me something that would not best suite my needs. I decided on a new 2013 Edge Sport. Tom was very thorough in explaining all of the rebates and financing offers and got me approved in about 10 minutes. All of the people were very professional and I look forward to taking delivery of my new SUV! It was a pleasure working with Tom and his staff. I would highly recommend Tom Rowlette and Gurnee Ford if you are looking for a new car! More

very good ford dealership, walked in and got exactly what i wanted, for the price i wanted. would definitely suggest this dealer ship to anyone who is looking for a new car. nice service department also. i wanted, for the price i wanted. would definitely suggest this dealer ship to anyone who is looking for a new car. nice service department also. More

our sales person Brandon Was very pleasent, he even skipped his lunch which was delivered as we were headed out for the test drive. This was our second purchase from Gurnee Ford, two years ago we purch skipped his lunch which was delivered as we were headed out for the test drive. This was our second purchase from Gurnee Ford, two years ago we purchased a used 2006 Mustang convertable for my wife. More

I originally worked with an internet sales manager - Craig Holsman and after we came up with 2 alterative quoates I went to the dealership to talk with Rom, the Sales Manager who directed my to Jason So Craig Holsman and after we came up with 2 alterative quoates I went to the dealership to talk with Rom, the Sales Manager who directed my to Jason Sosnowski to assist since he was in the middle of several projects. Explained to Jason that what I was interested in, and that this would be my 3rd purchase at the dealership due to great past experiences in purchasing and most importantly the excellent service from Chris the Service Manager. I explained to Jason that this sale would be for my son and his graduation present. When I brought my son in to look at several cars, Jason was extremely pleaant, thoro, and made everyone feel extremely relaxed. He went over a lot of details with my son and after test driving the car that he seemed to like he feel in love with it. The deal was closed with lots of ease no pressure to buy add ons like insurance coverage just lets us know about there availability. The Finance Manager, Rebecca Knarr was extremely polite, professional and very easy to talk to. This purchase and financing went very well, and in fact she was able to savae us about $15 a month on the Financing. Overall this is the best dealership and the only one I would go to to buy and have my car serviced and there is even a Ford dealership closer to my home but always drive past to go to GURNEE FORD. -------------------------------------------------------------------------------- More

I originally worked with an internet sales manager - Craig Holsman and he was able to assist me by giving me a quote on a Ford Escape S which was within the budget I was working with. I was originally i Craig Holsman and he was able to assist me by giving me a quote on a Ford Escape S which was within the budget I was working with. I was originally interested in purchasing the SE model and was told that this wouldn't be possible with my budget. I was willing to compromise on the model of the Escape, and when I went into the dealership Ron was also able to work with me to bring down the price slightly more. Everyone was friendly and I did not feel pressured at all. I would recommend others to buy their vehicle at Gurnee Ford. More

I went there to find a new focus. They had the exact car that I was looking for. Errol was very good about returning my phone calls and had the car ready before I even got there. He will surprise you with c that I was looking for. Errol was very good about returning my phone calls and had the car ready before I even got there. He will surprise you with chocolates and great stories too. Rebecca did everything to get me financing through ford and found me a good apr rate. She was very good at breaking down and explaining all of the costs. I would definitely recommend this dealership to anyone looking for a car. I'm loving my first new car. More

The employees were very patience, friendly, and extremely helpful. I left satisfied with a brand new vehicle. I highly recommand Gurnee Ford dealership to everyone. helpful. I left satisfied with a brand new vehicle. I highly recommand Gurnee Ford dealership to everyone. More

i gave them a 5 on everything because its true they helped me on the best price and gave me the best customer service.there work was clean and fast.very friendly people to work with. would go back. helped me on the best price and gave me the best customer service.there work was clean and fast.very friendly people to work with. would go back. More

Everyone is very friendly and helpful. Tom covered every possible detail on new car operation and features. Tom also made sure that I received every possible rebate that was available. I feel like I got a possible detail on new car operation and features. Tom also made sure that I received every possible rebate that was available. I feel like I got a good deal on the new car. More