Gillespie Ford
Gurnee, IL
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I started the process over the internet and received a quick response from Craig. When I visited the showroom for the first time I met Erroll Kaplan and he showed me what was available on their lot. Not quick response from Craig. When I visited the showroom for the first time I met Erroll Kaplan and he showed me what was available on their lot. Not finding exactly what I wanted I visited other dealers. I came back to Gurnee Ford because of the way I was treated and Erroll was able to find the exact car I wanted at another dealer. We negotiated a price for the car and for my trade, and I was able to pick up the new car the next day. Everyone I dealt with was pleasant and professional. A good buying experience for me. More
We went in to purchase a car we found on the Internet. We were presented with a decent straight-forward offer. We closed the deal after very little negotiation. We are never dissatisfied with our Ford p We were presented with a decent straight-forward offer. We closed the deal after very little negotiation. We are never dissatisfied with our Ford purchases and thus far have not had a bad purchase experience at the two Ford dealerships we have dealt with. More
Great dealership too work with. Everything went really smooth and my salesman, Cecillio Ruiz, is a pleasure to work with. I will definitly go back to this dealership in the future. smooth and my salesman, Cecillio Ruiz, is a pleasure to work with. I will definitly go back to this dealership in the future. More
Upon deciding to purchase a new ford explorer, I contacted Erroll and he was able to locate the vehicle I wanted,with exactly the right options I wanted,and had it brought in from another dealership contacted Erroll and he was able to locate the vehicle I wanted,with exactly the right options I wanted,and had it brought in from another dealership within 24 hrs.He helped make the process of buying a new car very easy. More
Great group! They worked with me on financing options, came through with the price they originally told me and just was great to work with!!! Ron G (2013 EDGE owner) came through with the price they originally told me and just was great to work with!!! Ron G (2013 EDGE owner) More
Everyone there was helpful and knowledgeable. Thomas made sure my wife understood how all of the options including the sync in her new Escape worked.This is my fourth Ford vehicle, I will highly recommend t sure my wife understood how all of the options including the sync in her new Escape worked.This is my fourth Ford vehicle, I will highly recommend them to others. More
Overall experience was very good. They tried to make buying a used truck less stressful than normal. I ended up with the right vehicle for my purpose. buying a used truck less stressful than normal. I ended up with the right vehicle for my purpose. More
My family has purchased 3 cars from Gurnee Ford and every time the service is great. Jenn is very consistent and honest, she is friendly and knows how to get the customer the "best" deal. Mike is good in fin time the service is great. Jenn is very consistent and honest, she is friendly and knows how to get the customer the "best" deal. Mike is good in finance, also consistent and very transparent. I would recommend anyone looking to buy a car to go here. I live in Milwaukee, but I'll make the trip for a quality car and good salesmanship. More
By far the best car buying experience I have ever had. My salesman, Brandon, was knowledgable, friendly and really listened to what I needed in a vehicle. The whole team at Gurnee Ford made me feel welcomed salesman, Brandon, was knowledgable, friendly and really listened to what I needed in a vehicle. The whole team at Gurnee Ford made me feel welcomed and appreciated. Delivered me the car I wanted at a very competitive price with no hassles. Really took the extra steps to make the deal happen and keep me in my payment range. Stellar experience!! More
I told the salesman, Errol Kaplan, exactly how I needed to be accommodated. I challenged him, and he and finance man, Michael Laiacono, came through. to be accommodated. I challenged him, and he and finance man, Michael Laiacono, came through. More