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Gillespie Ford

Gurnee, IL

4.8
550 Reviews

18834 West Grand Avenue

Gurnee, IL

60031

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Showing 550 reviews

January 22, 2013

I went in with my 3 year told daughter and my father to get a new car (2013 Ford Focus). I stated I wanted to a price and I wouldnt seattle with anything higher and Errol Kaplan help me get a BETTER priced More

by Nicoalgeske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 18, 2013

Frank was very friendly and approachable. Our visit to Gurnee Ford was one of the nicest visit in a car dealership. He took good care of us and made sure that we had the car we wanted. He even took time More

by mark_y2k_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Schmidt
January 14, 2013

During my extensive vehicle search, I felt the sales pull and tug for a vehicle I did not want or was looking for. These guys at Gurnee Ford were relaxed about the entire experience and made me feel at ease More

by janunez14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 08, 2013

personnel was very friendly and knowledgeable no personnel was very friendly and knowledgeable no pressure buying event nice selection of vehicles (models and versions) staff worked hard to provid More

by darius69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 05, 2013

Cecilio was really helpful. He showed us multiple vehicles for comparison and we ended up buying a used vehicle that very night. He was really pleasant and we did not feel hassled or persuaded at al More

by torinap86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilio Ruiz
January 04, 2013

After visiting 3 different car dealerships looking to buy an SUV crossover, I was very confused on which vehicle would be the best for me. Tom Rowlette was able to clearly articulate the differences in all t More

by pilarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 04, 2013

very good ford dealership, walked in and got exactly what i wanted, for the price i wanted. would definitely suggest this dealer ship to anyone who is looking for a new car. nice service department also. More

by jvolk92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilio Ruiz
January 03, 2013

our sales person Brandon Was very pleasent, he even skipped his lunch which was delivered as we were headed out for the test drive. This was our second purchase from Gurnee Ford, two years ago we purch More

by donhyden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 20, 2012

I originally worked with an internet sales manager - Craig Holsman and after we came up with 2 alterative quoates I went to the dealership to talk with Rom, the Sales Manager who directed my to Jason So More

by outahere00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 19, 2012

I originally worked with an internet sales manager - Craig Holsman and he was able to assist me by giving me a quote on a Ford Escape S which was within the budget I was working with. I was originally i More

by jkat2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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