Gillespie Ford
Gurnee, IL
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our sales person Brandon Was very pleasent, he even skipped his lunch which was delivered as we were headed out for the test drive. This was our second purchase from Gurnee Ford, two years ago we purch skipped his lunch which was delivered as we were headed out for the test drive. This was our second purchase from Gurnee Ford, two years ago we purchased a used 2006 Mustang convertable for my wife. More
I originally worked with an internet sales manager - Craig Holsman and after we came up with 2 alterative quoates I went to the dealership to talk with Rom, the Sales Manager who directed my to Jason So Craig Holsman and after we came up with 2 alterative quoates I went to the dealership to talk with Rom, the Sales Manager who directed my to Jason Sosnowski to assist since he was in the middle of several projects. Explained to Jason that what I was interested in, and that this would be my 3rd purchase at the dealership due to great past experiences in purchasing and most importantly the excellent service from Chris the Service Manager. I explained to Jason that this sale would be for my son and his graduation present. When I brought my son in to look at several cars, Jason was extremely pleaant, thoro, and made everyone feel extremely relaxed. He went over a lot of details with my son and after test driving the car that he seemed to like he feel in love with it. The deal was closed with lots of ease no pressure to buy add ons like insurance coverage just lets us know about there availability. The Finance Manager, Rebecca Knarr was extremely polite, professional and very easy to talk to. This purchase and financing went very well, and in fact she was able to savae us about $15 a month on the Financing. Overall this is the best dealership and the only one I would go to to buy and have my car serviced and there is even a Ford dealership closer to my home but always drive past to go to GURNEE FORD. -------------------------------------------------------------------------------- More
I originally worked with an internet sales manager - Craig Holsman and he was able to assist me by giving me a quote on a Ford Escape S which was within the budget I was working with. I was originally i Craig Holsman and he was able to assist me by giving me a quote on a Ford Escape S which was within the budget I was working with. I was originally interested in purchasing the SE model and was told that this wouldn't be possible with my budget. I was willing to compromise on the model of the Escape, and when I went into the dealership Ron was also able to work with me to bring down the price slightly more. Everyone was friendly and I did not feel pressured at all. I would recommend others to buy their vehicle at Gurnee Ford. More
I went there to find a new focus. They had the exact car that I was looking for. Errol was very good about returning my phone calls and had the car ready before I even got there. He will surprise you with c that I was looking for. Errol was very good about returning my phone calls and had the car ready before I even got there. He will surprise you with chocolates and great stories too. Rebecca did everything to get me financing through ford and found me a good apr rate. She was very good at breaking down and explaining all of the costs. I would definitely recommend this dealership to anyone looking for a car. I'm loving my first new car. More
The employees were very patience, friendly, and extremely helpful. I left satisfied with a brand new vehicle. I highly recommand Gurnee Ford dealership to everyone. helpful. I left satisfied with a brand new vehicle. I highly recommand Gurnee Ford dealership to everyone. More
i gave them a 5 on everything because its true they helped me on the best price and gave me the best customer service.there work was clean and fast.very friendly people to work with. would go back. helped me on the best price and gave me the best customer service.there work was clean and fast.very friendly people to work with. would go back. More
Everyone is very friendly and helpful. Tom covered every possible detail on new car operation and features. Tom also made sure that I received every possible rebate that was available. I feel like I got a possible detail on new car operation and features. Tom also made sure that I received every possible rebate that was available. I feel like I got a good deal on the new car. More
Good group of people do deal with. Had fun negotiating and got a fair price. Ron reminds me of Rick from Pawn Stars. He did a lot of work to find me the truck I wanted. and got a fair price. Ron reminds me of Rick from Pawn Stars. He did a lot of work to find me the truck I wanted. More
Frank Schmidt is a great sales guy to do business with. No pressure, easy to talk to, and Frank leaves no question or concern unanswered. When it came time to make the purchase, Frank and the crew at Gurne No pressure, easy to talk to, and Frank leaves no question or concern unanswered. When it came time to make the purchase, Frank and the crew at Gurnee Ford were willing to negotiate on the 2013 Focus SE I bought. Jennifer May made the financial process painless and explained everything in detail. Again, no question or concern was left unanswered. This is the second new Ford I have purchased at Gurnee Ford in the last 3 years. More
We have purchased 3 cars from Gurnee Ford in the last two years. All of our purchase experiences have been great. We worked with Errol Kaplan on two of the deals and just yesterday with Cecilio Ruiz. Both years. All of our purchase experiences have been great. We worked with Errol Kaplan on two of the deals and just yesterday with Cecilio Ruiz. Both salespeople were very low pressure and worked with use to get a good deal. The thing I like most about the dealership is that they are not looking to sell you more car than you want. Both Errol and Cecilio were willing find us the car we wanted at a price we could afford. I highly recommend them. More