Gillespie Ford

After going from dealer to dealer I ended my search where I had currently had my previous ford serviced. With a stack of possible good deals in hand I quickly realized I had wasted a lot of time at other pla I had currently had my previous ford serviced. With a stack of possible good deals in hand I quickly realized I had wasted a lot of time at other places because Gurnee Ford was able to find the vehicle I wanted, add my extras and be at the price level I was expecting.They were straight forward and even offered me extra incentives I wasn't aware of. We're all so weary of the horrible car salesman, this place actually made me feel comfortable. I was well prepared so I know I got the best deal I could have asked for. I am proud to know that Gurnee has the best Ford dealership in Lake County and does a great job taking care of it's residents. More

A little long on the paperwork and the pricing work, but a decent experience. Would suggest to others to be used for a Ford purchase. a decent experience. Would suggest to others to be used for a Ford purchase. More

We had a good experience with Gurnee Ford. Nicholas Bentel sold us a Pontiac Vibe and I was impressed with his follow through. The used car was missing the XM antenna. He called to make sure we knew Bentel sold us a Pontiac Vibe and I was impressed with his follow through. The used car was missing the XM antenna. He called to make sure we knew he was following through getting us an antenna for the car and ensuring it went to the right address. Everyone was courteous and professional. The final paperwork was fast and we were out in a reasonable time. More

I was shopping around for a new truck, both online and local dealers. When I found the truck I wanted, I found the best deal and nicest sales people at Gurnee ford. In fact I got a nicer truck for the s local dealers. When I found the truck I wanted, I found the best deal and nicest sales people at Gurnee ford. In fact I got a nicer truck for the same price as the truck I was looking. More

Overall a very positive experience. Shane was very helpful in finding the right vehicle for me. He spent a lot of time going over what the diffent vehicles could offer and the pricing. I purchased t helpful in finding the right vehicle for me. He spent a lot of time going over what the diffent vehicles could offer and the pricing. I purchased the Escape and it is a great vehicle. The entire staff is very friendly and helpful. I wasn't planning on buying a car that day but Shane found an Escape in my budget. Jennifer May did a great job going over the additional warranties I could purchase but in no way tried to pressure me into purchasing any of them. The entire process was a great experience. More

The reason I gave the rating is it was by far the best experience I have had buying a car . I was greated either outside or as I walked in the door . The employees were very freindly and know the produc experience I have had buying a car . I was greated either outside or as I walked in the door . The employees were very freindly and know the product well . I stopped in the dealersip 3 times and everytime if Brandon was helping other customers other sales perople were more than happy to help even though they knew I was going to purchase the car from Brandon .They did not use any high pressure tactics . To my surprise when I picked up the car the Tank wall full and the dealer has plates and stickers in stock so I do not have to wait for the STATE to send me plates . I am in my 50's so I have been purchasing new cars for many years . More

Frank Schmidt is very personable and helpful sales person. He knows what he is doing and he is there for you the customer his ultimate goal. Everyone else I have dealt with in my sale were also very p person. He knows what he is doing and he is there for you the customer his ultimate goal. Everyone else I have dealt with in my sale were also very personable and very helpful. This is my second vehicle I have purchased from Gurnee-Ford and highly recommend them for all your vehicle needs. James R. Colombo More

Rick was so helpful we bought a car when we were only looking. We were not planning on buying anything yet, but he found us the perfect car and could not refuse the deal. looking. We were not planning on buying anything yet, but he found us the perfect car and could not refuse the deal. More

I was referred to this dealer by USAA via an on-line new vehicle purchase request thru them; it was one of three received, and was the closest to my home with the best "incentives" package offer, which is w vehicle purchase request thru them; it was one of three received, and was the closest to my home with the best "incentives" package offer, which is why I chose to "visit" them first. I have previously only used this dealer for service on my other Fords. Their staff was quick to respond and that included internet sales, which responded the next business day promptly in the morning. Upon my visit, the management and sales staff was quick to respond to my presence with no pressure, and I had 3 choices of my reqested vehicle (Expedition EL) for my "test" drive within 10 minutes; my salesman was courteous and quick to find any answers I needed and that was a big help for my final decision. My trade-in and "offer" was more than fair and again, with "no-pressure" tactics which made my experience a true pleasure. Upon deciding to purchase, the "finance" portion was also quick, courteous, and explained in every detail any questions and concerns I had; from registration to dealing with banks, the process was smooth without any "pressure" for add-ons, which was very stress free!! It's a few days later, and I still have no regrets and again, very happy with this purchase!! If you do your "research" in advance, you'll have no problems with this dealer and I've already referred two others to them as well!! More

Salespeople are very helpful and knowledgeable. Finance manager explained details of pricing and had everything well organized. Very enjoyable experience. I would definitely buy a car from them again. manager explained details of pricing and had everything well organized. Very enjoyable experience. I would definitely buy a car from them again. More