Back

Gillespie Ford

Gurnee, IL

4.9
578 Reviews

18834 West Grand Avenue

Gurnee, IL

60031

Directions

By Type

Showing 578 reviews

June 09, 2013

My salesperson Jeff M. was very helpful in answering my questions without pressuring me to buy immediately. He also spent the time to locate the specific vehicle that we wanted. Rebecca Knarr was very pr More

by Christoph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 03, 2013

The Salesperson made a promise to find the vehicle we wanted and said it would not be a problem. It was a problem. After almost a week, no vehicle found. We gave them a $500 check as partial down pay More

by jpmccarth56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
June 03, 2013

I got the truck I wanted and a reasonable price. I enjoyed the experience visiting and working with Rebecca and Rick. The process went quick and easy More

by tony0802
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rick elliston jr
June 01, 2013

I started my search on the Internet and was contacted by Gurnee Ford. They did everything they could to locate a car I wanted at the price I wanted before I even walked into the dealership. They understoo More

by Llilly115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Adams
May 27, 2013

Ilike this dealership i told my sales person (tom) what i wanted and did what it took to get it done. they excepted my offer,we signed the papers and we were out of there. And my wife loves her rav4 toyota a More

by mikebaileyme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2013

After long day of visiting dealerships that didn't have what we wanted, but wasted our time trying to convince us we should be interested in something else, our experience at Gurnee Ford was quite dif More

by ozonide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2013

Great buying experience Shane had all my paperwork ready and was able to buy my new car very quickly. Thanks Shane you have one happy new ford focus owner More

by richmeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Adams
May 21, 2013

Very helpful. They allowed me to take the car knowing that I was going through the process of refinancing my home. they patiently waited weeks before I was able to close the sale. Brandon was the first p More

by mayterrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilio Ruiz
May 16, 2013

An overall great experience. All employees that I worked with were very friendly and knowledgeable. There was zero pressure to purchase the vehicle and when I decided to go ahead with the purchase there wa More

by kristilefevre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 29, 2013

When I started looking at possible vehicles to purchase, I started emailing with Craig Holsman at Gurnee Ford. Through emails, we discussed possible car options that would work best for me and my family. More

by JenetR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
...
50
...