Gillespie Ford

Gurnee Ford gave us a great frame of mind with the purchase of our New Ford C-Max. When we walked in the door we were greeted with smiles and they knew who we were and why we were there. Though we w purchase of our New Ford C-Max. When we walked in the door we were greeted with smiles and they knew who we were and why we were there. Though we were pressed for time, the team at Gurnee Ford worked fast and efficiently to get us on our way, all questions answered. The sales rep even took the time to walk us through all features and was available after we got home to answer more questions. I would definitely send people to Gurnee Ford. More

We are happy to say both employees were nice, friendly, and helpful! We would definitely go back when we are in need of another vehicle. We had a pleasant experience. and helpful! We would definitely go back when we are in need of another vehicle. We had a pleasant experience. More

The price ranges were good, and so was the customer service. They were very friendly, I defiantly would recommend this dealership. 5 stars in my book! service. They were very friendly, I defiantly would recommend this dealership. 5 stars in my book! More

This dealership was very friendly and also worked with me to find a specific type of vehicle for me at a good price point. Everyone there in sales, finance and service were very professional. I would defin to find a specific type of vehicle for me at a good price point. Everyone there in sales, finance and service were very professional. I would definitely give this dealership my business in the future. More

Very easy! Frank was very helpful during the test drive and the check-out process. Rebecca had everything in order for financing and the transaction went as smooth as possible. Definitely recommend! and the check-out process. Rebecca had everything in order for financing and the transaction went as smooth as possible. Definitely recommend! More

Gurnee Ford helped me in my time of need. Recently I was in involved in an accident and Gurnee Ford was able to assist me in my transition to a new vehicle. Tom was the sales team member that helped me the in involved in an accident and Gurnee Ford was able to assist me in my transition to a new vehicle. Tom was the sales team member that helped me the most. He checked up on my status with the insurance companies and took charge of things from there. The manager came to introduce himself while i was there. The team at the dealership made me feel less tensed and made me feel part of the team and family. The day the day that is bought my new escape Rebecca was able to show me what all the cost the I would be responsible for. Plus she was kind and caring of my needs at the time of sale. So I would recommend this dealership to anyone of my friends or any that I run into. This is the far most kind and generous dealership I have been to in many years. More

The second vehicle we purchased, a second Ford Explorer, was a result of the great service received during the purchase of the first Ford Explorer. This is truly a classy dealership that is laid back and n was a result of the great service received during the purchase of the first Ford Explorer. This is truly a classy dealership that is laid back and never pushy about any sale. Best of all they gave me the best price from the beginning! More

We purchased a 2014 Mustang and dealt with Craig Holsman on the sale. He was very responsive to all of our e-mails and worked with us on the price. We also dealt with Jennifer May for the financing. Jenn on the sale. He was very responsive to all of our e-mails and worked with us on the price. We also dealt with Jennifer May for the financing. Jennifer was very professional and knowledgeable. She was able to get us a great rate. Both Craig and Jennifer made the car buying experience very easy. More

This was one of the easiest car buying experiences I've had. The staff was exceptionally friendly & made me feel valued as a customer. If you're looking for a Ford, I recommend Gurnee Ford. I've had. The staff was exceptionally friendly & made me feel valued as a customer. If you're looking for a Ford, I recommend Gurnee Ford. More

My experience with the sales manager at the time was great, Kyle Serwatka!! He made me very comfortable and made me feel like i was being dealt with fairly. After purchasing the vehicle i came back int great, Kyle Serwatka!! He made me very comfortable and made me feel like i was being dealt with fairly. After purchasing the vehicle i came back into the dealership just the next week and Kyle was no longer working there. My feeling of comfort switch to extreme worry. There was an issue with the used car i purchased and i knew that Kyle was going to take care of me. Everyone else is very nice, but my trust was in Kyle. More