Gillespie Ford

From the time we walked in the door at Gurnee Ford the customer sevice was geat. Rebecca and Jeff went the extra mile for us. We were please with the service. customer sevice was geat. Rebecca and Jeff went the extra mile for us. We were please with the service. More

My husband and I went to Gurnee Ford and were met with a friendly smile from Shane. We had an idea in mind of what we were looking for and Shane worked with us and made sure we got what we wanted for a pric friendly smile from Shane. We had an idea in mind of what we were looking for and Shane worked with us and made sure we got what we wanted for a price that we were comfortable with. Rebecca helped out with the financial aspect and explained things to us before we signed anything that we weren't clear on. They also both worked with us on how we were going to make our down payment. We appreciated their understanding and willigness to work with us! More

Very good experience at this Ford Dealership, helpful, efficient, knowledgeable and professional sales person and finance person. We love our new Escape..Thanks Gurnee Ford efficient, knowledgeable and professional sales person and finance person. We love our new Escape..Thanks Gurnee Ford More

Nick Bentel actually got married between the test drive and final sale, but still managed to meet my expectations through the process. The final purchase went quickly and smoothly. They also didn't over- and final sale, but still managed to meet my expectations through the process. The final purchase went quickly and smoothly. They also didn't over-pressure or over-sell features or services I didn't need in a car. All in all, it was a great experience. More

Very friendly, explained everything very well. Would consider buying another vehicle from Gurnee Ford again and also would recomend friends and family to this dealership. consider buying another vehicle from Gurnee Ford again and also would recomend friends and family to this dealership. More

Brandon and Rebecca were very helpful, knowledgable, and efficient! They knew that I had limited time so they really focused on getting me in and out quickly. efficient! They knew that I had limited time so they really focused on getting me in and out quickly. More

I am not a big fan of the car buying process. It takes way too long. However,the folks at Gurnee Ford made the experience as quick and painless as possible. Shane had the car that I picked out online read way too long. However,the folks at Gurnee Ford made the experience as quick and painless as possible. Shane had the car that I picked out online ready for me when I came in. He took me out and showed me all the details. He explained everything,including the sync system and other"tech" features with admirable patience. Every question I asked,he had an answer for.Very knowledgable. Friendly,but not pushy.He let me know about all the other options I could add,but didn't force the issue like so many other salesman I have dealt with in the past. Not only will I be back when I want to trade,I will recommend this dealer,and this sales associate specifically,to everyone I know. I am a very happy camper! More

Rebecca and Richie took the extra time to go over the vehicle and paperwork on the vehicle I purchased. From thoroughly explaining the vehicle and helping me set up "SYNC", my radio, seat controls and ma vehicle and paperwork on the vehicle I purchased. From thoroughly explaining the vehicle and helping me set up "SYNC", my radio, seat controls and making me confortable in the car. I always dread the paperwork....but, Rebecca was well trained and was able to answer all questions without having to run to someone else for an answer. Extremely PROFESSIONAL! Thank you for the wonderful experience!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Dealer was very friendly. Sales staff was not aggresive at all, allowing me to window shop without being accosted about selling me a vehicle. When it came to finding the vehicle of my choice, they worked at all, allowing me to window shop without being accosted about selling me a vehicle. When it came to finding the vehicle of my choice, they worked with my travel schedule. I had requested a quote through Edmunds.com and they honored that request completely. As a result, when it came to discussion on price there was no conversation, since the offer through Edmunds had established the price. More

We were greeted with a warm and "excited to help" kind of welcome, and actually spent a couple hours there looking at various types of cars and every time a question popped up, our salesman Ric help" kind of welcome, and actually spent a couple hours there looking at various types of cars and every time a question popped up, our salesman Ricky didn't hesitate to help look into it and answer it. We negotiated a lot, and came to a price that was agreeable to both parties. Everyone there was really genuine in trying to help us get the best deal possible with the cars. They were very professional and kind providing my family and I with full customer satisfaction. More