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Gillespie Ford

Gurnee, IL

4.9
578 Reviews

18834 West Grand Avenue

Gurnee, IL

60031

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Showing 578 reviews

January 25, 2014

I was happy that gurnee ford helped me to find the perfect car. I did not feel pused into something I didnt want. Shane Adams was a great salesman to work with. More

by skywhip13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Adams
January 02, 2014

I bought a new Focus for my daughter and got the price I was looking for. The salesman and finance director were both professional and personable. Everything worked out perfectly and my daughter has a new More

by sky59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca, Ricky Elliston
December 22, 2013

I brought my Ford Escape in on 12/13 to fix an idle problem when the engine was cold. 400 dollars later the car ran worse than when it was brought in. The car still has an idle problem when cold, but More

by Jgleaso4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Smith and Christopher Hug
December 10, 2013

Ricky Elliston was a great sales person, he answered all my questions and I never felt that he was being pushy. Also he was very honest which made me feel comfortable. I believe a lot of credit is based on More

by Dsmalley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Elliston
November 11, 2013

The dealer worked well with me over time to come to an agreed upon price, the price I was looking for. Shane's customer service was friendly and helpful. There was limited pressure compared with other dea More

by Purplefannumber1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Adams
October 31, 2013

Everybody at this dealership is super friendly and made the purchasing process enjoyable. I would definitely recommend this dealership! They really went above to find the exact car I wanted with all the fe More

by shannon788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Elliston
October 15, 2013

Shane Adams was very direct with pricing and never tried to trick us or deceive us. He also never pressured us into buying a car, he merely gave us options and waited for our response. Cheyne Hanoski was ve More

by jimenezv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Adams
September 28, 2013

My experience here at this dealership was GREAT! After purchasing/leasing 11 cars in the past, it was always a painful experience. This by far was the easiest car buying experience I have had. Up front More

by omastaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Adams
September 24, 2013

I love the ford escape I had purchased from the dealership. I only had a few minor mechanical problems but the mechanics at ford helped me through it which I am forever grateful. It was reasonably More

by Devonr18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilio Ruiz
September 15, 2013

Upon getting to the dealership Mike Bishop greeted us within minutes of being there. After telling Mike my needs and usage of car he pointed us in the direction of a Ford Fusion that had everything I ne More

by Brew1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bishop, Cheyne Hanoski
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