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Gillespie Ford

Gurnee, IL

4.8
543 Reviews

18834 West Grand Avenue

Gurnee, IL

60031

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Showing 543 reviews

July 13, 2013

My overall experience was good. Jeff was great he was very patient with me. I'm not an easy guy to work with. It felt as though he was an advocate for me with management. More

by Bob022474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 03, 2013

The most satisfying car buying experience I've ever had. Sales consultant Richard seemed like he was working for my best interest. Rebecca had the paperwork ready for signing in no time at all. Great j More

by dennisv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Elliston
July 03, 2013

We were very pleased that they were able to find a car that was close to the one we had constructed online at ford.com. The staff was very friendly and helpful without displaying the feeding frenzy feelin More

by ronmarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 02, 2013

My overall experience with Gurnee-Ford was great. I was interested in a 2013 Ford Edge. After reading the reviews about Gurnee-Ford, I decided to visit their web site and check out their available invent More

by MarshaVaughn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
July 01, 2013

This was probably one of the quickest purchases my husband and I have had. Great service and very friendly. I would definitely recommend this dealership. More

by hfetters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Zeimet
June 30, 2013

From the time we walked in the door at Gurnee Ford the customer sevice was geat. Rebecca and Jeff went the extra mile for us. We were please with the service. More

by jhsolan5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 30, 2013

My husband and I went to Gurnee Ford and were met with a friendly smile from Shane. We had an idea in mind of what we were looking for and Shane worked with us and made sure we got what we wanted for a pric More

by joannag18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Adams
June 25, 2013

Very good experience at this Ford Dealership, helpful, efficient, knowledgeable and professional sales person and finance person. We love our new Escape..Thanks Gurnee Ford More

by jolafsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 20, 2013

Nick Bentel actually got married between the test drive and final sale, but still managed to meet my expectations through the process. The final purchase went quickly and smoothly. They also didn't over- More

by j_aldrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 18, 2013

Very friendly, explained everything very well. Would consider buying another vehicle from Gurnee Ford again and also would recomend friends and family to this dealership. More

by swissbliss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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