Gillespie Ford

This dealership was very friendly and also worked with me to find a specific type of vehicle for me at a good price point. Everyone there in sales, finance and service were very professional. I would defin to find a specific type of vehicle for me at a good price point. Everyone there in sales, finance and service were very professional. I would definitely give this dealership my business in the future. More

Very easy! Frank was very helpful during the test drive and the check-out process. Rebecca had everything in order for financing and the transaction went as smooth as possible. Definitely recommend! and the check-out process. Rebecca had everything in order for financing and the transaction went as smooth as possible. Definitely recommend! More

Gurnee Ford helped me in my time of need. Recently I was in involved in an accident and Gurnee Ford was able to assist me in my transition to a new vehicle. Tom was the sales team member that helped me the in involved in an accident and Gurnee Ford was able to assist me in my transition to a new vehicle. Tom was the sales team member that helped me the most. He checked up on my status with the insurance companies and took charge of things from there. The manager came to introduce himself while i was there. The team at the dealership made me feel less tensed and made me feel part of the team and family. The day the day that is bought my new escape Rebecca was able to show me what all the cost the I would be responsible for. Plus she was kind and caring of my needs at the time of sale. So I would recommend this dealership to anyone of my friends or any that I run into. This is the far most kind and generous dealership I have been to in many years. More

The second vehicle we purchased, a second Ford Explorer, was a result of the great service received during the purchase of the first Ford Explorer. This is truly a classy dealership that is laid back and n was a result of the great service received during the purchase of the first Ford Explorer. This is truly a classy dealership that is laid back and never pushy about any sale. Best of all they gave me the best price from the beginning! More

We purchased a 2014 Mustang and dealt with Craig Holsman on the sale. He was very responsive to all of our e-mails and worked with us on the price. We also dealt with Jennifer May for the financing. Jenn on the sale. He was very responsive to all of our e-mails and worked with us on the price. We also dealt with Jennifer May for the financing. Jennifer was very professional and knowledgeable. She was able to get us a great rate. Both Craig and Jennifer made the car buying experience very easy. More

This was one of the easiest car buying experiences I've had. The staff was exceptionally friendly & made me feel valued as a customer. If you're looking for a Ford, I recommend Gurnee Ford. I've had. The staff was exceptionally friendly & made me feel valued as a customer. If you're looking for a Ford, I recommend Gurnee Ford. More

My experience with the sales manager at the time was great, Kyle Serwatka!! He made me very comfortable and made me feel like i was being dealt with fairly. After purchasing the vehicle i came back int great, Kyle Serwatka!! He made me very comfortable and made me feel like i was being dealt with fairly. After purchasing the vehicle i came back into the dealership just the next week and Kyle was no longer working there. My feeling of comfort switch to extreme worry. There was an issue with the used car i purchased and i knew that Kyle was going to take care of me. Everyone else is very nice, but my trust was in Kyle. More

I called looking for a specific vehicle I found on the internet. Errol Kaplan answered the phone and was very polite and helpful. I drove out over 60 miles and he had the truck clean and ready for a drive internet. Errol Kaplan answered the phone and was very polite and helpful. I drove out over 60 miles and he had the truck clean and ready for a drive. He was very patient with me, as I was doing a lot of communication on my phone with my husband. when I decided this was the vehicle for us, he got the ball rolling quickly. Rebecca Knarr worked hard on getting us financed, as we have had some credit difficulties. After many calls, she was able to get us financed! We were very pleased with the amount of work she put in to help us get a "new" truck! She never treated me like I was some thug with terrible credit. Rebecca went to great lengths for us, and even encouraged me that we would greatly improve our credit! thank you so much! Kelly Anderson Aric Anderson More

Cecilio delivered exactly what I wanted at a very competitive price. The price I was quoted was exactly what I got when I showed up at the dealership. Jennifer, the finance manager, was fun to work competitive price. The price I was quoted was exactly what I got when I showed up at the dealership. Jennifer, the finance manager, was fun to work with, explained all that Ford had to offer, and did not push additional services that I did not want. A+ Gurnee Ford. More

Craig Holsman from Gurnee Ford was wonderful! Craig was able to accomplish meeting my ever need over the phone. I went into Gurnee Ford to test drive a Ford Escape but the color that was on the lot was not able to accomplish meeting my ever need over the phone. I went into Gurnee Ford to test drive a Ford Escape but the color that was on the lot was not the color for me so he looked into their inventory and found the color and features that I wanted at their Naperville location. The car was transferred to the Gurnee location with out a problem. When I went to pick up the car I had the pleasure of dealing with Errol and Rebecca who were also as wonderful as Craig. I will be going back to Gurnee Ford to buy my next car. More