
Gillespie Ford
Gurnee, IL
Filter Reviews by Keyword
By Type
Showing 578 reviews
a great experience The service I received was awesome. My salesman, Brad Beeman was the best salesman I've seen in a long time. I will come back for my next car. The service I received was awesome. My salesman, Brad Beeman was the best salesman I've seen in a long time. I will come back for my next car. This is the best dealership experience I've ever had. More
Great Experience George & Milton were great salesmen , they made sure I had an good visit. They found me a excellent car for me & my kids. I appreciate all their time George & Milton were great salesmen , they made sure I had an good visit. They found me a excellent car for me & my kids. I appreciate all their time & help , Thanks ! Angel J. More
New Vehicle Purchase I just had the best new car buying experience ever at Gillespie Ford. They attended to my every need! Thanks to Matt Ripley and Mario for getting I just had the best new car buying experience ever at Gillespie Ford. They attended to my every need! Thanks to Matt Ripley and Mario for getting the deal sealed! More
Extremely Friendly I came to see Chris to get an appraisal on my vehicle. Although, I did not leave with a new vehicle Chris was never pushy. He was understanding of m I came to see Chris to get an appraisal on my vehicle. Although, I did not leave with a new vehicle Chris was never pushy. He was understanding of my position and showed me a great deal of respect. I will definitely be back when the time is right. Chris said he was willing to wait as long as I needed even if that meant 6 months or more. Michelle More
No Pressure Positive Expperience I had the most positive experience I could have ever imagined. Drove over 60 miles each way to purchase my new car and when the time comes I will cons I had the most positive experience I could have ever imagined. Drove over 60 miles each way to purchase my new car and when the time comes I will consider them for the next purchase my Husband and I make. More
Amazing service! Came in to trade in our Edge and to buy a truck. Not only did Kyle help us get into a truck, they were super nice about having two little kids run aro Came in to trade in our Edge and to buy a truck. Not only did Kyle help us get into a truck, they were super nice about having two little kids run around. Kyle made us feel at ease with everything we were doing and did it fast! There is no other dealership I will deal with ever again! Thanks again Kyle, you're the best. More
Lied to me Purchased a new Focus in June. Returned in July for free wash and to have my key reset. (My key limits speed and use of radio). Was told by service t Purchased a new Focus in June. Returned in July for free wash and to have my key reset. (My key limits speed and use of radio). Was told by service this could not be reset.... This sounded crazy. Called second dealer who walked me through fix over the phone. Car was returned 45 minutes later still covered in bugs ond hood and with streets and bugs on windshield. FYI they were not busy as I was only one in waiting room. More
Stay clear Agreed upon price and they came back and said. Could not do it when I went to sign papers. In the week that followed purchase want all sorts of paper Agreed upon price and they came back and said. Could not do it when I went to sign papers. In the week that followed purchase want all sorts of paperwork...insurance first car title Even though not trad in. Went in for oil change and minor service and told smart key could not be reset...leaving car set for maximum speed and disabled radio.. Free car wash took 45 minutes and returned full of bugs. More
Car buying made easy Kyle and the team at Gillespie Ford took care of me! I left feeling great about the car I purchased, the deal we made and they delivered on everything Kyle and the team at Gillespie Ford took care of me! I left feeling great about the car I purchased, the deal we made and they delivered on everything they promised. I'll definitely be back! More
Amazing buying experience! We came in on Saturday to buy for an Escape for my mom. We left with not one, but two Escapes... One for each of us! Chris E. was very attentive to We came in on Saturday to buy for an Escape for my mom. We left with not one, but two Escapes... One for each of us! Chris E. was very attentive to my requests as I emailed him during the week to determine if you had anything within her range in stock (her 2009 Escape was totaled a few weeks ago.) Although mom has injuries from the crash, she was able to walk away from the vehicle under her own power thanks to the many safety features in the Escape, and we were impressed that the Sync immediately called 911 for her. There was no question of looking at any other makes when replacing the car. I told Chris what mom was looking for and said up front that we didn't want to waste anyone's time, including his. Chris found what mom was looking for and got her the price she wanted. Being so happy with the dependability of the Escape, and the great treatment from Chris, I decided to see if the timing was right to get an Escape of my own. Chris E. and Jim Lojas made that happen. :) My mom has always enjoyed dealing with Chris H. in the service department over the years.... We're so glad he is still there after the transition from Gurnee to Gillespie Ford! Aaron was very personable while setting up my first oil change as well. We loved Gurnee Ford and are happy to see that things are even better under the Gillespie name. Thank you for running a superb dealership! More