Gillespie Ford
Gurnee, IL
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Satisfied customers We leased (our first after many years of purchasing!!) car yesterday. Our Sales Consultant was Nazar Chernyshov. He was very pleasant, patient and acc We leased (our first after many years of purchasing!!) car yesterday. Our Sales Consultant was Nazar Chernyshov. He was very pleasant, patient and accommodating. The same can be said for Shane Adams, in the Finance Dept. The entire process was painless and we would definitely recommend Gillespie Ford to anyone looking to purchase/lease a vehicle!! More
Very Professional I purchased a pre-owned Van and the sales rep Nazar was very professional in his approach in spite of several obstacles that needed to be overcome. I purchased a pre-owned Van and the sales rep Nazar was very professional in his approach in spite of several obstacles that needed to be overcome. He stayed very focused and was determined to put this deal together, to make sure I was getting the best deal possible. I would recommend this dealership in general and Nazar in particular at any time. More
Very good experience I purchased a Ford Explorer yesterday from Gillespie ford, my sales rep was Joshua Marquez. He was very easy to work with and did a good job. Not the I purchased a Ford Explorer yesterday from Gillespie ford, my sales rep was Joshua Marquez. He was very easy to work with and did a good job. Not the usual car purchasing experience. This was friendly relaxed and fairly quick effort. I will purchase a car from this dealership again. I recommend Joshua for your next Ford purchase. More
I HAVE NEVER BEEN TREATED WITH SUCH RESPECT THIS IS THE BEST DEALER I HAVE EVER SEEN. I PURCHASED MANY CARS IN MY LIFE AND THESE GUYS ARE THE BEST THANKS NAZAR CHERNYSHOV HE WAS THE SALES PERSO THIS IS THE BEST DEALER I HAVE EVER SEEN. I PURCHASED MANY CARS IN MY LIFE AND THESE GUYS ARE THE BEST THANKS NAZAR CHERNYSHOV HE WAS THE SALES PERSON OF THE YEAR SEE HIM FOR A GREAT DEAL THANKS AGAIN KEVIN MORTENSEN BURLINGTON WI. More
Understanding Service Cecilio, and Gillespe Ford know how to treat a customer right. They truely listen to what we have to say. They are helpful and knowledgeable. It is a Cecilio, and Gillespe Ford know how to treat a customer right. They truely listen to what we have to say. They are helpful and knowledgeable. It is a pleasure to work with them. More
Outstand customer service from Mazur! This salesman was the perfect tempermant! It was a nice experience purchasing a truck from him! Thanks again!!?? if your looking for fair pricing wit This salesman was the perfect tempermant! It was a nice experience purchasing a truck from him! Thanks again!!?? if your looking for fair pricing with a quality sales person go to this dealership! More
Happy such good people are so close by! Yesterday, I had to stop in for a squeaking noise which appeared after another dealership did some work to my car. Even though they were trying to Yesterday, I had to stop in for a squeaking noise which appeared after another dealership did some work to my car. Even though they were trying to address someone else's work and even though I didn't buy the car there and EVEN THOUGH my first visit was for something petty, Aaron in service made me feel like I was the only person in his world. When I came in, I said that I had an hour, but I was prepared to leave the car if it would take longer and they were able to shuttle me to work in Gurnee. Aaron said that wouldn't be an issue and to let him know if my time was getting close. After about 50 minutes, I figured I had better get moving, so I went back out to the service drive to ask for a shuttle ride. Aaron went in back to get a porter and returned to tell me my car was in the wash and would be up shortly! So, not only did they treat me well, get me in and out quickly, and give my car a wash & vacuum, they also managed to fix the issue (LOL)! I'm grateful to Aaron and the team there - I drive past another Ford dealership on my way to work and have a working relationship with the service department at a third, further south. However, Gillespie Ford has certainly earned my business for any warranty, maintenance, or service needs! More
cecilio Best sales rep,ever,we've work with cecilio several times,he's our favorite,and will ask for him everytime,sincerly,James and Deborah van xxxx Best sales rep,ever,we've work with cecilio several times,he's our favorite,and will ask for him everytime,sincerly,James and Deborah van xxxx More
very good experience We purchased our vehicle from Cheyne the Internet sales and it was very good experience. Very friendly, knowledgeable. . We couldn't decide on which We purchased our vehicle from Cheyne the Internet sales and it was very good experience. Very friendly, knowledgeable. . We couldn't decide on which fusion to purchase but Cheyne hsd great patients with us. Would highly recommend Cheyne and Gurnee Ford. More
Changed agreed upon price, without informing me. BEWARE OF BAIT & SWITCH! Had an agreed upon verbal price for Explorer and when the paperwork came out it was $600+ more than the agreed upon price BEWARE OF BAIT & SWITCH! Had an agreed upon verbal price for Explorer and when the paperwork came out it was $600+ more than the agreed upon price and Ricky didn't tell me, I had to subtract the trad-in and rebates to figure it out, He said they were not making enough on the vehicle so they bumped up the price without telling me. Also a very good "Good cop,bad cop" OR "Good salesman, Bad Manager" show More