Gillespie Ford

Amazing service! Came in to trade in our Edge and to buy a truck. Not only did Kyle help us get into a truck, they were super nice about having two little kids run aro Came in to trade in our Edge and to buy a truck. Not only did Kyle help us get into a truck, they were super nice about having two little kids run around. Kyle made us feel at ease with everything we were doing and did it fast! There is no other dealership I will deal with ever again! Thanks again Kyle, you're the best. More

Lied to me Purchased a new Focus in June. Returned in July for free wash and to have my key reset. (My key limits speed and use of radio). Was told by service t Purchased a new Focus in June. Returned in July for free wash and to have my key reset. (My key limits speed and use of radio). Was told by service this could not be reset.... This sounded crazy. Called second dealer who walked me through fix over the phone. Car was returned 45 minutes later still covered in bugs ond hood and with streets and bugs on windshield. FYI they were not busy as I was only one in waiting room. More

Stay clear Agreed upon price and they came back and said. Could not do it when I went to sign papers. In the week that followed purchase want all sorts of paper Agreed upon price and they came back and said. Could not do it when I went to sign papers. In the week that followed purchase want all sorts of paperwork...insurance first car title Even though not trad in. Went in for oil change and minor service and told smart key could not be reset...leaving car set for maximum speed and disabled radio.. Free car wash took 45 minutes and returned full of bugs. More

Car buying made easy Kyle and the team at Gillespie Ford took care of me! I left feeling great about the car I purchased, the deal we made and they delivered on everything Kyle and the team at Gillespie Ford took care of me! I left feeling great about the car I purchased, the deal we made and they delivered on everything they promised. I'll definitely be back! More

Amazing buying experience! We came in on Saturday to buy for an Escape for my mom. We left with not one, but two Escapes... One for each of us! Chris E. was very attentive to We came in on Saturday to buy for an Escape for my mom. We left with not one, but two Escapes... One for each of us! Chris E. was very attentive to my requests as I emailed him during the week to determine if you had anything within her range in stock (her 2009 Escape was totaled a few weeks ago.) Although mom has injuries from the crash, she was able to walk away from the vehicle under her own power thanks to the many safety features in the Escape, and we were impressed that the Sync immediately called 911 for her. There was no question of looking at any other makes when replacing the car. I told Chris what mom was looking for and said up front that we didn't want to waste anyone's time, including his. Chris found what mom was looking for and got her the price she wanted. Being so happy with the dependability of the Escape, and the great treatment from Chris, I decided to see if the timing was right to get an Escape of my own. Chris E. and Jim Lojas made that happen. :) My mom has always enjoyed dealing with Chris H. in the service department over the years.... We're so glad he is still there after the transition from Gurnee to Gillespie Ford! Aaron was very personable while setting up my first oil change as well. We loved Gurnee Ford and are happy to see that things are even better under the Gillespie name. Thank you for running a superb dealership! More

excellent experiance I purchased a Ford Mustang for my son last Friday.Nazar Chernyshov helped me make my purchase. I was very pleased with my experience at Gillespie For I purchased a Ford Mustang for my son last Friday.Nazar Chernyshov helped me make my purchase. I was very pleased with my experience at Gillespie Ford at Gurnee, IL, and more so with Nazar. He was very helpful with explaining to me and my son the details of the cars my son was interested in, let him test drive,and was very patient when we couldn't make up our mind.Thanks to Nazar this experiance was quick, simple and very proffesional. This was my son's Birthday gift, I will definately return to Nazar to purchase my daughters gift too! • • • More

Our new 2015 Ford Focus My wife and I are overjoyed with our new purchase and so thankful for Evan's help!!, which we really needed!!! Steven and Vicki W:) My wife and I are overjoyed with our new purchase and so thankful for Evan's help!!, which we really needed!!! Steven and Vicki W:) More

Pleasant experience I recently bought a used car from Gillespie. The deal took moments and the salesman (Nazar) was very pleasant and easy going. No hard sell. Even after I recently bought a used car from Gillespie. The deal took moments and the salesman (Nazar) was very pleasant and easy going. No hard sell. Even after the deal was done, Nazar called me with follow up information to insure that I was happy with my car and that I could operate all controls and knew how to program things. I would definitely go back. The rest of the staff was all helpful too and it was truly a pleasant experience. I did ALOT of research and was very happy that I got a FAIR deal. More

Great sales team!!! We went in to Gillespie for an oil change. We had been looking for a newer Ford Escape. Nazar greeted us right away. He is so personable and we rea We went in to Gillespie for an oil change. We had been looking for a newer Ford Escape. Nazar greeted us right away. He is so personable and we really liked him. He helped us with finding a new car, helped us with the process and he was very helpful answering my questions about our new car. I have already recommended him to several friends. Hopefully, they will come in and see him. During the financing process, we were introduced to Shane Adams. He was very friendly and helped us with the financing process. He kept us relaxed and laughing during the signing of the paperwork. We want to thank also the porter who cleaned and got this car shining and ready to go. Everyone seems to forget the gentlemen that get the new car ready to go. Thank you again for all of the help from everyone at Gillespie Ford. This is about the fifth car we have bought from this dealership and have always been happy with the experience. We have recommended the dealership to others. More

Great Customer Service I leased a Ford Fiesta and Evan and Kyle were very helpful and professional during the process. They answered all my questions about the vehicle and w I leased a Ford Fiesta and Evan and Kyle were very helpful and professional during the process. They answered all my questions about the vehicle and went the extra mile to make sure I was satisfied with my purchase. I would recommend Gillespie Ford and working with Kyle and Evan. Extremely glad I worked with this Ford dealer. More