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Gillespie Ford

Gurnee, IL

4.9
577 Reviews

18834 West Grand Avenue

Gurnee, IL

60031

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Showing 577 reviews

November 10, 2016

Patricia I have purchased many vehicles and each time was nothing short of dread! I really honestly enjoyed this experience. I joked with everyone and they rec More

by Tricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Owens, Shane Adams, Juan Gaona
November 10, 2016

I love my 2014 Lincoln MKZ I went to the dealership seeking a car I saw on line. The salesman worked very hard to make sure I left with the car I desired. More

by Tootie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Owens
November 09, 2016

Great Sales Team! Harry was a new salesman to Gillespie but I couldn't tell. He answered all my questions, very above and beyond, literally!! I would certainly go bac More

by Cindy Haase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Owens
November 09, 2016

Finally a salesman who didn't try to hustle me!! I stoped in last week to check a new truck. I HATE feeling hustled!! Rich answered a few questions and left me with a very favorable impression. I' More

by NewCarGyu
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich
October 22, 2016

Fantastic Selection and Experience I traded in my older F-150 for a newer model, and the experience was wonderful. The negotiating process was pleasant and not contentious in any way. More

by jshiff368
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Albarran, Shane Adams
October 03, 2016

AMAZING EXPERIENCE I'VE GIVEN THIS DEALERSHIP A 5 STAR RATING BECAUSE OF THEIR AMAZING CUSTOMER SERVICE. I WORKED WITH RICH IN SALES ON GETTING INTO THE PERFECT VEHICLE More

by imnataliegg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICH H
September 23, 2016

Customer Service at its Best! I came in just to look around, I've been wanting a truck, F150 for a while but have never bought one. right as I'm looking around Richard came and sta More

by TicaLinda77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Huber
September 21, 2016

Great service! I personally don't ever leave review for any place, but for the young man that helped me out deserves it! I had the kind gentleman Mr. Huber help me s More

by Magster9199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Huber
September 21, 2016

Customer service Was in last Saturday. Test drove a Ford Explorer. The salesman, Rich was very professional and I never felt any pressure. Great customer service. Will More

by Cagonzalez1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Huber
September 21, 2016

Bad experience I was a little disappointed with my service at Gillespie dealership, I couldn't schedule my oil change over the phone for some reason and I was suppos More

by Eric Obenland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Lockhart
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