
Gillespie Ford
Gurnee, IL
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Patricia I have purchased many vehicles and each time was nothing short of dread! I really honestly enjoyed this experience. I joked with everyone and they rec I have purchased many vehicles and each time was nothing short of dread! I really honestly enjoyed this experience. I joked with everyone and they received it a joked back! Everyone spoke and had small talk as I was was sitting waiting for my salesman, who put up with me! Harry Owens was perfect to every extent of the word! Everyone was! This experience made car buying a pleasure, and not to mention I LOVE MY CAR!!!! 💜 More
I love my 2014 Lincoln MKZ I went to the dealership seeking a car I saw on line. The salesman worked very hard to make sure I left with the car I desired. I went to the dealership seeking a car I saw on line. The salesman worked very hard to make sure I left with the car I desired. More
Great Sales Team! Harry was a new salesman to Gillespie but I couldn't tell. He answered all my questions, very above and beyond, literally!! I would certainly go bac Harry was a new salesman to Gillespie but I couldn't tell. He answered all my questions, very above and beyond, literally!! I would certainly go back to Harry to purchase another vehicle. More
Finally a salesman who didn't try to hustle me!! I stoped in last week to check a new truck. I HATE feeling hustled!! Rich answered a few questions and left me with a very favorable impression. I' I stoped in last week to check a new truck. I HATE feeling hustled!! Rich answered a few questions and left me with a very favorable impression. I'll be back!! More
Fantastic Selection and Experience I traded in my older F-150 for a newer model, and the experience was wonderful. The negotiating process was pleasant and not contentious in any way. I traded in my older F-150 for a newer model, and the experience was wonderful. The negotiating process was pleasant and not contentious in any way. Their selection allowed me to find the truck with the features and tow capacity that I needed. Bernie in sales was top notch, and I will seek him out again. This is the third vehicle I have purchased from this dealership and with customer service like this I will keep coming back. More
AMAZING EXPERIENCE I'VE GIVEN THIS DEALERSHIP A 5 STAR RATING BECAUSE OF THEIR AMAZING CUSTOMER SERVICE. I WORKED WITH RICH IN SALES ON GETTING INTO THE PERFECT VEHICLE I'VE GIVEN THIS DEALERSHIP A 5 STAR RATING BECAUSE OF THEIR AMAZING CUSTOMER SERVICE. I WORKED WITH RICH IN SALES ON GETTING INTO THE PERFECT VEHICLE FOR MY NEEDS. HAVING LESS THAN PERFECT CREDIT WAS HOLDING ME BACK AT OTHER DEALERSHIPS, NOT HERE!!! THEY REALLY WENT ABOVE AND BEYOND TO EXCEED MY EXPECTATIONS. CAN'T THANK RICH AND HIS TEAM ENOUGH FOR THEIR HARDWORK! LOVE LOVE LOVE THIS PLACE! More
Customer Service at its Best! I came in just to look around, I've been wanting a truck, F150 for a while but have never bought one. right as I'm looking around Richard came and sta I came in just to look around, I've been wanting a truck, F150 for a while but have never bought one. right as I'm looking around Richard came and started helping me. he had this huge smile on his face and was very informative and charming. to make a long story short, I drove out with a red F150! I would recommend to anyone looking for a truck or just a good reliable Ford vehicle to come in and ask for Richard. he is very friendly, knowledgeable and helpful. More
Great service! I personally don't ever leave review for any place, but for the young man that helped me out deserves it! I had the kind gentleman Mr. Huber help me s I personally don't ever leave review for any place, but for the young man that helped me out deserves it! I had the kind gentleman Mr. Huber help me select a vehicle. He was very sweet and polite to all of the questions I had for him. He even took the time to explain a little more to me when he had another customer. That right there is a place I will be returning for another vehicle! More
Customer service Was in last Saturday. Test drove a Ford Explorer. The salesman, Rich was very professional and I never felt any pressure. Great customer service. Will Was in last Saturday. Test drove a Ford Explorer. The salesman, Rich was very professional and I never felt any pressure. Great customer service. Will be recommending this dealer for sure. More
Bad experience I was a little disappointed with my service at Gillespie dealership, I couldn't schedule my oil change over the phone for some reason and I was suppos I was a little disappointed with my service at Gillespie dealership, I couldn't schedule my oil change over the phone for some reason and I was suppose to get a free oil change and they charged me for it. Overall I was disappointed. Eric Obenland More