Gillespie Ford

How a Dealership should operate I usually don't write reviews but after my experience with Gillespie Ford, I had to. In my experience with buying a vehicle, the process is always dr I usually don't write reviews but after my experience with Gillespie Ford, I had to. In my experience with buying a vehicle, the process is always dreaded and the experience can be stressful. I can honestly say this was my first experience where i was made to feel like a true customer and the stress that usually comes with a purchase like this just wasn't there. The entire dealership was friendly and extremely hospitable. And that wasn't even the man who found the right vehicle for me - Kyle Wade. Kyle was a true professional and his communication during this process was exactly what is needed in the car buying process. No pressure, finding what "I" needed, and being open/honest with selection. His attention to me as a customer, was great and one of the key reasons I left with buying a new vehicle. I couldn't recommend Gillespie Ford enough and I know Mike Gillespie's attention to the customer experience is what makes this group of dealerships better than the rest. More

The Best The smoothest transaction i ever had buying a truck... Special thanks to Kasey, Tim, and Tom what a team... I shopped around and no one came close to The smoothest transaction i ever had buying a truck... Special thanks to Kasey, Tim, and Tom what a team... I shopped around and no one came close to their price..Thanks again. More

AMAZING Experience I have never had a car purchasing experience go so smoothly and care free. I didn't get any odd feelings or a doubt in my mind that I was making the I have never had a car purchasing experience go so smoothly and care free. I didn't get any odd feelings or a doubt in my mind that I was making the right choice. Holly Braun Len was amazing and was able to get me an appointment on an emergency basis. She went above and beyond to alert finance and sales to my arrival and situation. Upon arriving Chris H was our salesman and he put in me a beautiful 2016 Ford Escape (which I never thought I would be able to get into a brand new car again!). He met every need and expectation I had. There was no problem fitting my budget and absolutely looked out for my best interest. Gave me the exact advice that I needed, but more importantly trusted. I could not be more pleased with their business, my car, the process of selling it to me and working with Holly, Chris, Jim and Shane in finance. I will forever be coming back for future vehicles to work with these people specifically and I will forever refer everyone I know to these individuals. Thank you for being such a great positive after I went through such a negative ordeal! :) More

Purchased 2015 Ford Explorer Limited I was working with Ricky and there was no pressure to buy. He explained everything about the SUV. The next week my daughter pruchesed the same vehicle I was working with Ricky and there was no pressure to buy. He explained everything about the SUV. The next week my daughter pruchesed the same vehicle in a diffenent color from Ricky. We are both very happy with our purchases. This was a very good experience and would recommemnde Ricky to everyone. More

Kasey winters These people literally make miracles happen I am extremely satisfied with my 2016 fusion that I got an amazing deal on. Ask for kasey he will make it These people literally make miracles happen I am extremely satisfied with my 2016 fusion that I got an amazing deal on. Ask for kasey he will make it work More

Great Experience Kyle Wade was excellent. Easy, painless, and quick transaction. No problem recommending Kyle and the dealership. They found the exact car we were l Kyle Wade was excellent. Easy, painless, and quick transaction. No problem recommending Kyle and the dealership. They found the exact car we were looking for, which wasn't easy More

Jim Lojas is the best!!!!! I just bought a brand-new Ford F1 50 from Gillespie Ford through their salesman Jim Lojas. This was the best car buying experience I have ever had. J I just bought a brand-new Ford F1 50 from Gillespie Ford through their salesman Jim Lojas. This was the best car buying experience I have ever had. Jim gave me an awesome deal and did not try and upsell me. He gave me a great price on my trade-in also. I live on the southside of Chicago and passed up a dozen or more dealerships to get to Gillespie Ford because they are the best. When it was time for me to take ownership of my new truck Jim Lojas arranged for it to be delivered to my house and my trade and picked up. I highly recommend this company and Jim Lojas. More

New Transit Mike and Kyle went out of their way to make sure our Transit was delivered on time and to our satisfaction. I would highly recommend Gillespie Ford. Mike and Kyle went out of their way to make sure our Transit was delivered on time and to our satisfaction. I would highly recommend Gillespie Ford. Lou Brough More

paid to much money for a tire balance/rotation dropped of my focus talked to tony. the car had a rough ride to it(bad tire/bent rim?,tony called said they could not feel anything wrong,told tony(se dropped of my focus talked to tony. the car had a rough ride to it(bad tire/bent rim?,tony called said they could not feel anything wrong,told tony(service guy) to rotate/balance the tires. went to pick up the car was handed the bill for $200.00,was told there was an inspection the car?IGUESS i had to pay for the inspection a $200.00 tire balance is UNSAT!!! will not go back for anything. don't the owner have enough money?? beware go to a tire place More

great experience I had the great experience of purchasing a Ford F-150 fro Gillespie Ford. Thanks to Milton, the young, energetic, very knowledgeable and professional I had the great experience of purchasing a Ford F-150 fro Gillespie Ford. Thanks to Milton, the young, energetic, very knowledgeable and professional sales person, my experience of buying at Gillespie Ford was very enjoyable. I would highly recommended both Milton and Gillespie Ford for anyone who desires to purchase a vehicle. More