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Gillespie Ford

Gurnee, IL

4.8
543 Reviews

18834 West Grand Avenue

Gurnee, IL

60031

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Showing 543 reviews

September 07, 2016

Car buying the way it should be. We went there because of excellent service. We bought because they gave us a good deal without any negotiations unlike other dealership. When the ca More

by LAWRENCE C WARTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Malone
September 05, 2016

Car Purchase Experience The salesman Harry Owens was awesome. He really turned this into a great experience. He went above and beyond to get things done. I recommend going to More

by Marcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owens, Harry
August 31, 2016

Good deal Helpful salesman nice showroom one of the salesman was kinda of a jerk but Steve came over and changed my mind about the dealership and I purchased th More

by Masterchef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
August 29, 2016

Total Breakdown of Business Quality Went to purchase a new Fusion for my daughters 19th birthday. My wife had gotten an email showing several with rebates and discounts of 4000-6500 dol More

by David W. Braddock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman/Rickie- only employee who was actually truthful with us.
August 26, 2016

Stellar!!!!!! Rich is an awesome sales person, was very knowledgeable and had answers to every question that we had for him. We had his complete attention the entir More

by Dan L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich H.
August 26, 2016

Happy Customer Wasn't expecting to trade in my car, but I'm very happy that I did! Rich was the salesman that helped me get what I wanted. He was understanding to my More

by Baby Nurse
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Huber
August 22, 2016

Terrible....multiple times. I brought my car in at a scheduled appt at 9:00. I asked how long it would take...ballpark. 2 to 2 1/2 hours. I finally called at 2:30 to see if it wa More

by Annette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont know whom I spoke with.
August 14, 2016

Decent but slow I was looking for a truck and the sales person was good but it seems every time he went to get something there was always a delay. Just getting the k More

by Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos
July 28, 2016

KYLE WADE BEST SALESMAN! KYLE WADE IS ONE OF THE BEST SALESPEOPLE IN THIS DEALERSHIP! HE IS PROFESSIONAL, COURTEOUS AND KNOWLEDGEABLE! THE FORD FOCUS THAT MY SON BOUGHT, IS More

by kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE WADE
July 21, 2016

Great Service from Rich H. I normally dread going to the dealership but Rich H made the experience very comfortable and I ended up walking out with a great car. I will definitel More

by Big Tuna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Huber
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