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Gillespie Ford

Gurnee, IL

4.9
587 Reviews

18834 West Grand Avenue

Gurnee, IL

60031

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Showing 587 reviews

October 21, 2017

Love my new Tires! I love going to Gillespie Ford. They are very attentive to the needs of my vehicle. They were very concerned about my tires. My tires were getting ver More

by DrATB25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia S.
October 21, 2017

Great team work Had an F-150 to trade or sell. The two J's, Jim and Jerome both worked with my daughter and I to give us the appraisel we wanted and to get her into More

by rigger24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome, Kyle Wade, Jim Lojas
October 21, 2017

Mirror Replacment Took care of the mirror replacement had a loaner car ready while service was being done. Great follow through and communication during the entire proc More

by Brenden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hueckstaedt
October 18, 2017

Routine service Made an appointment for an oil change, tire rotation. They knew who I was when I pulled in and had me in and out but no time. 20 mins! More

by Alex Rigg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Lockhart
October 17, 2017

Enjoyable, quick, and easy! The entire car buying process was made quick and easy for me because of the hard work put in by those at the dealership. The turn around time between More

by Morwayk4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Henderson (5 stars), Jim Lojas
October 13, 2017

100% Satisfied Chris Hueckstaedt has been my service writer for many years and for a good reason. He listens to me and then suggests the best option for my service. More

by Durk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hueckstaedt
October 12, 2017

Maintenance on vehicle Vehicle serviced quickly. Greeted by Patricia who was very welcoming and professional. The only bad part was the waiting room is a little drab with no More

by Katie
Recommend Dealer
Yes
Employees Worked With
Patricia Stiedtman
October 09, 2017

Running smooth Took me truck in for routine maintenance and they did a good job! They provided me with shuttle service while they did they work, which was great. My More

by Yankeefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia
September 29, 2017

Service 1st time experience Just want to commend an exceptional employee who was so helpful courteous and pleasant and made my first time visit a excellent experience. I was ap More

by Beeman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hueckstaedt
September 11, 2017

Steve C was a great help. This was a pleasant experience. Steve was knowledgable and I didn't feel rushed when I was making my decision. Not a bad experience for buying a car. More

by Denise Voracek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coro, Kyle Wade
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