Gillespie Ford

The dream team MIchael and his team provided unparralled customer service. I have purcased a few cars from him and each time he manages to exceed my expectaions. C MIchael and his team provided unparralled customer service. I have purcased a few cars from him and each time he manages to exceed my expectaions. Chris was very thorough and patient with me as he explained all of the features of the car while Marko changed up the plates in record time. Please extend my thanks to them both as well as Jim and Joe. Most of all, I wanted to thank them for finding me the perfect car, again. More

Unsatisfied I walked in and gave the salesman a specific transmission and trim that I wanted. Having done my research in advance, I knew this was a car that was I walked in and gave the salesman a specific transmission and trim that I wanted. Having done my research in advance, I knew this was a car that was not available. Not being sneaky but it provides me with the opportunity to know how knowledgeable the salesman is. It took him about 10 minutes of looking online to figure it out then we moved on to what I needed. I was a bit surprised that after talking through the options, he did not know what the options were for the different trims. I did find a car on the lot that suited my needs and I made the purchase. The salesman pointed out to me that it would be cheaper for me to get new plates rather than transfer as they were a few months from expiration. Good job! You are working on an A+ rating! Finance did not offer me the ford 0% interest loan and in fact with a very high FICO score I got a 4.8% loan which is ridiculous! I made the mistake of telling him that I would pay it off in 6 months so therefore I got hosed on the loan. Lesson learned for the next time I buy a car. After the transaction was complete, it came to the plates. The salesman was pushing to have them transferred. He stated it twice before I had to jump in and remind him of how he told me I needed new plates to save money. You just lost your A+ rating for trying to switch it up. The sales manager made it right and I got new plates. I was told I would get a second key in a week. 2.5 weeks later, I call to inquire. Apparently it was not ordered but the young lady promised me it would be in and it was. She also stated I would have a loaner for the service time however when I went there, it became an issue and I was told they dont provide loaners for this type of service. Just give me what you promised!!! Eventually it was worked out and I got the loaner and picked up my car and the second key the next day. So my first service was not without an issue. If this is a sign of how it is going to be, I will not return. My money and time is valuable and I will not waste it on being promised one thing and having to deal with drama to get it. More

Great Service Steve and is great! Would recommend his awesome service and help we wold recomend this dealership. Steve was very helpful in finding the car we were l Steve and is great! Would recommend his awesome service and help we wold recomend this dealership. Steve was very helpful in finding the car we were looking for. At a great price . More

Jerome is the best. Just a couple of days ago we bought a new Explorer from Jerome. Jerome knows everything about the ford explorer. He was friendly and helpful. I was Just a couple of days ago we bought a new Explorer from Jerome. Jerome knows everything about the ford explorer. He was friendly and helpful. I was actually able to relax and completed the car buying process in less than three hour. Because Jerome and Kyle made me feel like a million bucks during the buying process, I will continue to use this dealership. I see a bright future for Jerome and Kyle. I also thought the finance manager was helpful, knowledgeable, and professional. More

Great service Steve and Kyle were great! Would recommend their awesome service and aftermarket department. Make sure to ask for micheal in service. Made my experien Steve and Kyle were great! Would recommend their awesome service and aftermarket department. Make sure to ask for micheal in service. Made my experience very good. More

Jim Wheeler, your no pressure salesman First time that my husband and I had a great experience at a car dealership. We first met Jim Wheeler our sales rep a few weeks ago. We were looking t First time that my husband and I had a great experience at a car dealership. We first met Jim Wheeler our sales rep a few weeks ago. We were looking to purchase a car that could be towed 4 wheels down behind our Class A motorhome. Jim took the time to research and help us find the ideal car. We first looked at the Ford Edge but decided to buy the C-Max. We are very happy and felt absolutely no pressure. Matter of fact we left and came back a week later to buy. More

When you have to buy a new car go to Gillespie Ford.. The Salesman we had was very Knowledgeable and kind & he answered every question we had. I will definitely be going back. I highly Recommend this Faci The Salesman we had was very Knowledgeable and kind & he answered every question we had. I will definitely be going back. I highly Recommend this Facility.. More

Best buying experience ever! I had exactly the car I wanted in mind, color, options, etc. however my car was not on the lot but Jerome my salesman made it happen and very quickly I had exactly the car I wanted in mind, color, options, etc. however my car was not on the lot but Jerome my salesman made it happen and very quickly and completely satisfied my well beyond my expectations. Shane in Finance completed the experience with a smooth in and out process you couldn't ask for anything more. More

Leader out Ford excape All questions answered. We left to look at other types of cars, not high pressure sales or would not have returned. But wedid and leased our ford. All questions answered. We left to look at other types of cars, not high pressure sales or would not have returned. But wedid and leased our ford. More

Amazing group of customer service people. So helpful. I have bad credit and never thought I could try and get a nicer car. Jimmy as the young man that listen to me, about the size of the car and how much I have bad credit and never thought I could try and get a nicer car. Jimmy as the young man that listen to me, about the size of the car and how much I could pay monthly,and kept me encourage to just hang in while the found a bank to approve the loan and behold a couple hours I was leaving with a nicer car. Thank you Jimmy, and everyone that help me. More