Gillespie Ford

Lee R, was great to work with. He listened and kept things above board. My interaction with him was very professional. He should definitely be getting more customers. He has good customer service insti things above board. My interaction with him was very professional. He should definitely be getting more customers. He has good customer service instincts. Cupcakes are in the works! ☺️ More

Honesty and upfront in the sales process. Nothing was "snuck in" after the deal was made. I can always trust whomever I am dealing with...Some of the best service I have experienced in the industry. This "snuck in" after the deal was made. I can always trust whomever I am dealing with...Some of the best service I have experienced in the industry. This is the seventh car we have purchased from Gillespie...We will keep coming back! More

Steve in service was great ! the whole service team was awesome ! Phil went out of his way to help me adjust my seat when i picked it up. everyone in service and sales are always nice awesome ! Phil went out of his way to help me adjust my seat when i picked it up. everyone in service and sales are always nice More

Helpful! Noah asked what my needs were and showed me models that would meet these needs and pointed out how the sales incentives on new models might end up make it more sense to purchase a new model for models that would meet these needs and pointed out how the sales incentives on new models might end up make it more sense to purchase a new model for the long term benefit, I came in to see the new Bronco but, none were available to see! But, Noah was so friendly and openly apologetic that the Ford website was misleading and willing to show me what they currently had so I could have a comparison then, if I was still wanting a Bronco he would help me reserve one with the features I needed. It was really a fun experience to car shop and by with him guiding me through the experience! Thank you again! More

I am very pleased with my service from Gillespie Ford. They get cars out in timely matter and price quotes are usually spot on. What I like is service department explains so you understand what is going They get cars out in timely matter and price quotes are usually spot on. What I like is service department explains so you understand what is going on with your vehicle. More

Best dealwrship ive ever dealt wirh. Evwry body cool and easy going amd easy to take to. Hel[ed me out of bad situation from another reputable dealship that didnt want to hekp me at all. Jajuan was 100% bes easy going amd easy to take to. Hel[ed me out of bad situation from another reputable dealship that didnt want to hekp me at all. Jajuan was 100% best salesman ive ever worlded with. Thanks Jajuan and your team. You guys the best. Would definetly recommend you guys and will be going back i ever go for another car. Longer ride for me to get there but was worth the extra miles thanks again! More

Written Quotes Aren't Good Enough Had a written quote for a new vehicle. Price was fair, so I told them I would buy it. Drove up to do just that and expected the price we agreed to v Had a written quote for a new vehicle. Price was fair, so I told them I would buy it. Drove up to do just that and expected the price we agreed to via email and which was also confirmed over the phone - they wouldn't honor it. Unbelievably bad customer service. Never met or spoke with a "manager" either which was odd. Buyer beware here! More

All of my vehicles are serviced promptly and efficiently. I've been a regular customer for several years. I have five vehicles serviced regularly. Repairs are done promptly & efficiently and correctly the f I've been a regular customer for several years. I have five vehicles serviced regularly. Repairs are done promptly & efficiently and correctly the first time. Chris Hueckstaedt always takes great care of me! More

They suck. they will sell you a piece of crap. Even if its a year old w 16k miles on it.They will guarentee they will fix stuff but yet they have had my new car for 3 different times for 5 days total and its a year old w 16k miles on it.They will guarentee they will fix stuff but yet they have had my new car for 3 different times for 5 days total and its still not fixed. They do not follow through with their work. They do not back their sales. They do not support their salespeople. their service department is a joke. Oh and speak to management they claim they will take care of yet here i am still with out a car. One of the sales managers did call me back and brought me a car to use. So that was nice of him. More

I've made an scheduled appointment for issues im having with my vehicle. My vehicle has been there for 3weeks, in service dept. They haven't fixed anything! I was told one issue is fixed my Trunk🤔Again m with my vehicle. My vehicle has been there for 3weeks, in service dept. They haven't fixed anything! I was told one issue is fixed my Trunk🤔Again my trunk keeps popping up when existing the vehicle, still the same issues as I was having I'm still having!. I called back to complain I was told, I don't know what to tell you Ms. Hudson just bring it back in 2 weeks we'll check it out AGAIN! They have machines to check all components, what the dickens is really the issue.🤔 I'm very dissatisfied as a customer with the SERVICE DEPT. More